The Royal Horseguards

Beautiful, historic hotel. I had no reference on where to stay other than hearing the Covent Garden area is central to everything. Loved the location, its right along the Thames, near stations, easy walk everywhere. I liked that its quiet in the immediate vicinity of the hotel but within a couple blocks were options of food/drink. We had a cute twin room. It's an older hotel with older decor but I like the character. Clean room, comfy bed, decent water pressure in the shower. There's a towel warmer rack, Nespresso machine and a vanity table with hairdryer outside of the bathroom. Mini bar is filled daily at 3pm with water a few snacks. We don't like the room serviced so we ended up calling room service for our waters when we got back in the evenings. We enjoyed tea in the parlor on the day of our arrival because we were hungry and it was convenient. It was a lovely experience and the food was good. Best scones we had on the trip, nice selection of teas. We opted to have the English breakfast daily. Well worth the ease of eating at the hotel before racing off to a tour for the day. Nice variety of food/drink. My favorite was the fixings for a lox bagel so I could make it my way. Staff in the hotel were all very nice and helpful. I would absolutely stay here again.

Lovely hotel in perfect location. The hotel has so many historical features. We had a fantastic stay.

Wow what an experience!!! I stayed in the Royal Horseguards with my husband and 4 year old son and we all had the most incredible time. We were greeted on arrival by Pervez (head doorman) who was absolutely wonderful, he went above and beyond to make a fuss of our son and was unbelievably attentive, this continued throughout our trip. Every member of staff we encountered was wonderful, particularly a lady and two gentlemen at breakfast who again were especially attentive of our son (unfortunately I didn’t get their names). The location was amazing, walking distance to so many of the sights. Our room was very large, comfortable bed and snacks were topped up every day. Breakfast had a great range of delicious food. We will certainly be returning and will 100% recommend to everyone. I really would like to add a special thank you to Pervez, he really made our trip, what a magical first experience of London for our little boy!!!

My wife and I check in on our Anniversary. The Bald manager acted very helpful upgraded our room offered to send us a bottle of wine and said the room would be ready soon. When we came back later to check in we were given our normal room we already booked. (Not upgraded one) After we checked in we called down and spoke to another type of manager twice! To explain the situation . . He Said he would look into it and follow up but never did and We never heard back at all, No upgraded room, No bottle of wine, nothing! Also the phone in our room and the charging stations did not work and we had to have Maintenance come up to fix. Elevators were down at times and We also had to call everyday multiple times to get our mini bar refilled , it was ridiculous!! We were really in shock of the lack of service. I get better service at the holiday inn! They all talk a good game but provide 0 service!

The Royal Horseguards is a phenomenal hotel. Excellent location, great service, awesome breakfast. We loved our stay and would recommend to anyone visiting London.