The Royal Horseguards

the room had no natural light and the aircon did not work during my entire stay. break is good and the gym is decent, thats about it. Not a comfortable stay.

I stayed at The Royal Horseguards for 4 nights during my first trip to London. The historic hotel is in an absolutely perfect location- most major sights are walkable. The hotel was clean and all of the staff were kind and attentive. I want to give a shout out to Pervez— he is incredibly personable and you can tell he enjoys his job! If I’m ever in London again, I would absolutely stay here again!

Such a disappointment. Paid a fortune for the 2 nights in this perfect location hotel. Left in the morning for an entire day and when we returned home for the night we had to make our own bed. Go down to the concierge to get coffee pods for the room. When asked for clean cups we were told that we don’t have any room cups. Just restaurant ones. So we came up and washed our dishes too. Then they asked if we enjoyed our stay. Flat out said no and we would never come back. I asked if we were to pay extra for room cleaning and prepping. They smiled and said No sir. That’s all inclusive with your stay. Hahaha. Not!!! But they do apologize so politely without recourse TTFN London

Have just spent three nights at the Royal Horseguards in London and were so looking forward to it after our previous trip. We were sadly very disappointed by the room allocated to us and a refusal to move when the window looked on to a stairwell with a fan buzzing all night. It was an incredibly hot few days which did not help the stifling atmosphere in a tiny basement like room. Inspite of offering to pay to change or upgrade rooms I was told there was noting available and we would be advised when something became free. On our last night my husband requested a few hours later for check out and enquired about the lack of communication regarding the room change and was told that we could now move which was pointless. The hotel is in a wonderful location however it is always very disappointing when one has high expectations after a previous visit to be let down

Beautiful hotel in a perfect location. Staff are very attentive. Rooms very clean. Breakfast is plentiful with good choices. Will definitely return.