The Royal Horseguards

The greatest assets of this hotel are the doorman Perez who was exceedingly pleasant, welcoming and helpful and the concierge Javeri who gave us a guided tour of the adjoining liberal club with a fascinating history. It is in a quiet, well situated location and our evening meal and breakfast were good. However, I had booked a room with a river view for which I paid a supplement of £120. However it did not have a river view and it took a long time to resolve the issue which was annoying as we were tired after travelling. Although it was one of the more expensive rooms, it was very basic and the bathroom door banged against the toilet when you opened it which made it tricky to enter and exit and I am small. My credit card details were taken on registering and I was told that a charge of £75 would be made if there was any damage to the room. However this charge was immediately made and appeared on my credit card and I had to contact the hotel to have it removed. We were left with the feeling that we had experienced a lot of unnecessary issues which made us unlikely to return.

Had a great time in London...hotel was in a great area and centrally located in the middle of a lot of sites!! Lots to do right around the hotel. Rooms were very roomy and clean. The staff was very helpful and made our stay great. Pervas went out of his way to be helpful and always happy to help! Highly recommend this hotel if you are looking for a place to stay in London!

We have stayed at this hotel in 2024 and again last week - it's a beautiful hotel in a very convenient location. The staff are so friendly and helpful - we would stay there again and again!

Million was great to support and helping !!! Thanks a lot

Bedding and food quality was very disappointing. The duvet was poor quality. Pillows were a variety but non they were good quality. Staff were great and location was great