The Royal Horseguards

Was in London in early June for 3 days and stayed at Royal Horseguards , Whitehall . Excellent location close to all the attractions - easy to walk around and access Westminster , London Eye , Trafalgar Square etc. Hotel has an old world charm given its historical association and reflected in the interiors as well as the rooms. Nice luxurious room with good facilities. Staff are very courteous and make you feel at ease.Was a very pleasant stay.

We stayed at the Royal Horseguards as part of an airline package, and we were just delighted. We never dreamed that a London hotel of this quality – it is the Thistle chain's top hotel in London -- would be included in a package. Our room and bathroom were not only lovely, but large by London standards, and filled with many unexpected luxuries, from a heated towel rack in the marble bathroom to a bedroom that had reproduction furniture, velvet pillows and sashes, golden mirrors, and a picture window that looked out over the City. The entire hotel has been renovated and has a new fitness center. Located on the eighth floor, the fitness center was well equipped with eight Reebok and Cybex machines, as well as a mat for stretching and a small fridge with bottles of mineral water. A continental breakfast with fruit, croissants, rolls, cereals, cold cheeses and meats was included our package, although most guests enjoyed a full breakfast with eggs, sausages and bacon. This was served in the Hotel's very fine and handsome restaurant, and the wait staff was great about filling my coffee cup. The staff was friendly and attentive, and supplied us with maps, directions and suggestions for restaurants and pubs for lunch. Guests were a mix of British business people, as well as American and German tourists. The hotel, which is on a very quiet block overlooking the Thames and the London Eye ( the kind of giant ferris wheel built for the Millenium celebration). It is an easy walk up to Trafalger Square, the West End theatres, or along the river and down to Big Ben and Westminster Abbey. Of course, a block away, we could see the Changing of the Guard at the Royal Horseguards, and it is much easier to get a clear view of this ritual here, than at Buckingham Palace. The Embankment tube stop is a three-minute walk from the hotel entrance.

My daughter and I stayed at the Royal Horseguards Hotel last month. My mother and I had stayed there 21 years earlier. Both times were most pleasant stays. This time I found the hotel to be as charming and inviting as before. Everyone was so friendly and made us feel most welcome. Each evening my daughter's stuffed animals were arranged on our bed to welcome us for the night. A special shout-out to Sylvia who greeted us each morning for breakfast. After the first day she would greet me by name, offering me a cup of tea. What a wonderful way to start the day! She also took the time to engage my 13 year old daughter. She was lovely. Another shout-out to Ian, who, upon our arrival was able to book two teas and reserve tickets to a West End show that we enjoyed enormously-- all of this in about 5 minutes! I could see we were in good hands. I highly recommend the Royal Horseguards Hotel! In fact, my sister and husband will be staying there next spring.

We stayed for 1 night, the staff went out of there way to help by given us some advice,the view was not to good from our but that didn't bother us as we were out both days and got back late from a show. Would stay there again

We stayed at the Royal Horseguards for 2 nights, a special treat for my birthday plus wedding anniversary. We had a complementary upgrade and prosecco and chocs in the room upon arrival which was a lovely touch. I have to say I was a bit weary when reading previous review as some of the reviews were quite harsh. I have to say we enjoyed every minute of our stay. The room was lovely, clean and spacious enough, the bathroom had a bath and separate shower, the heated towel rail is a lovely extra touch, and there was a complementary mini bar with wine, coke, water, bear and snacks, this was refilled on our stay. The location was fantastic, you could walk to so many of the sights, across the river was the eye, up the street was Trafalgar Sq, there was also the Embankment tube station around the corner should you wish to use it (which we did also). The staff were so helpful and polite, breakfast each morning was lovely, with a good choice and tea/coffee came promptly. They have an outside terrace and if you wish to have a drink outside in the late evening the best option is to buy it in the bar and bring it outside with you. overall I was happy with the royal horseguards, if you are concerned regarding room size from reading previous reviews, simply email them and they should be able to accommodate you. If I was so say one negative, there was a charge on our card which I hadn't noticed until I got home and when I rang up and queried it, they said it was a deposit for each day we were there and it would be refunded. This hadn't been explained at check in. I would go back and stay here again.