The Royal Horseguards

I was visiting London for the first time and booked my stay here. It was wonderful! From the minute you arrive to the when you’re checking-out the staff was kind, friendly, helpful, and incredibly professional. The hotel is clean and beautifully decorated. The rooms (I booked two) were spacious and comfortable. You had all the amenities available to you and it even included complimentary water, sodas, and snacks they refresh daily. Even at the nicest hotels they often charge for these items but not the Royal Horseguard. You feel very well taken care of here like the staff truly wants to makes sure you have the best experience possible during your visit. When I was anxious trying to manage everyone and trying to grab luggage to wait outside for Uber, one of the wonderful staff Osmand (hope I spelled that right) was not having it. He reminded me I was on vacation and this was a time to enjoy not to stress. We were to wait inside in the warm lobby, and when the Uber arrives he would take our luggage out for us. When your use to doing most everything yourself, it takes a gentle reminder sometimes that you can allow people to help. The location is also central to everything. It’s close enough to be walking distance from everything, but also set back enough where it’s quiet and you can get a good nights rest after a long day of sightseeing. If you’re not up for walking you are feet away from a train station and/or an uber is conveniently always less than 5 minutes wait. They were also very accommodating. When I was running late on 11am checkout they alloyed me a complimentary hour so I could make it back within that window of time and not incur any additional fees. I can’t think of a single thing I would improve about this hotel. I highly highly recommend. Hopefully if I make it to London again I will definitely be staying at The Royal Horseguard Hotel.

We had a wonderful stay at the Royal Horseguards. The staff are excellent, with Pervez, giving you a warm welcome as you enter. Milian, at the concierge and the cleaners also deserve a mention. The staff were really focused on making us enjoy the hotel. It is a really classy hotel steeped in history. We stayed in the Library Suite, which has its own staircase, and inside there is a spacious living room, a small kitchen and a large bedroom with a connected bathroom with bath and shower. The breakfast is excellent. Perfect location at the Embankment and close to Charing Cross. We will certainly return soon.

Exceptional service from wait staff Jamie in the Green Room and Javier who took us through the National Liberal Club. Also the Duty Manager Gerold was remarkable and extremely amiable, a pleasure to interact with.

Beautiful place with an amazing bar area. The staff were excellent and Edgar made the best espresso martini we have ever had! Definitely recommend

Stayed for 3 nights to visit galleries and shows. Great location for both. Everything as expected in a hotel of this standard, many outstanding features: views, breakfast, attentive staff and of course the best London location. We will certainly book again.