The Royal Horseguards

I discovered the Horseguards hotel on Expedia and it was a fantastic value given its location right in the heart of Westminster. I would definitely return here!

Nice hotel in a surprisingly quiet side street close to restaurants, bars, sights, etc. around Trafalgar Square. Our room was very spacious and bright, beds and mattresses were good, and the curtains effective, so sleeping quality was great. We were first given a room where the air condition was down, and the hotel chose to move us to another room, but in a hotel of this standard shouldn't someone have noticed (the bulb was flashing)? We were once again reminded of the British hotel classification system: 5-stars means 4-stars in any other European country, consider RH to be a 4-star hotel with 5-star service! In many ways The Royal Horseguards is a bit like an aging, faded beauty: Everything appears nice and clean, but you don't need a magnifying glass to see that the carpets are worn and stained, and under-curtains are sun bleached and partly brownish. Breakfast is great: Coffee/tea is brought to your table, according to your preference, and the variety in bread, meat, cheese, etc. is very good (of course you can have English breakfast too). The complete staff is extremely nice and helpful, service is absolute top level, and you feel like a welcome guest, not just another random customer.

Our 'Delux Double' was difficult to discern from a 'Double'. If you want a room facing the river, you must request a more expensive 'Garden Room' or higher, which wasn't identified on their web-site.

Very impressed with the location. The staff were professional, knowledgeable and friendly at all times. I will recommend this hotel to others for both professional and holiday destinations.

The hotel is in a great location so you pay premium price only to discover that you have to pay the concierge £70 cash to park your car on the road outside the hotel next door