The Royal Horseguards

This hotel is the best location for many sites. The staff is top-notch, and the customer service is excellent. It was so easy to catch a cab outside the hotel, which made our stay even better. We loved the hotel lobby area; it was very nicely decorated. The restaurant breakfast buffet was very tasty, and the service was great.. Our room was nice and clean. Great maid service each day topped up our fridge with drinks. We felt the ventilation in the rooms was lacking, and the windows would not open. The bathroom was very outdated. The shower was difficult to get into, and it had huge windows next to it with a counter by it that filled up with water. The bathrooms definitely need an update, big time!! Next time we visit London we will stay again, but we will ask for a handicap-accessible bathroom so we can get in and out of the shower more easily. I felt like we could have had a better room for what we paid. Overall, it was great except for the bathroom and shower situation. The excellent staff, breakfast, and location made our stay!

Lovely historical hotel. Great location. Winston Churchill held meetings here during WWII. Nice staff. I wish they had coffee available in the lobby in the morning. I also highly recommend using the local cab drivers in London. They are friendly and knowledgeable and the fares are very good!! London Cab Service driver John Stokes is at this hotel daily and he went above and beyond for us getting us to all our destinations!! Ask for John Stokes!!

We first stayed here some years ago and decided to go back. The hotel is a lovely hotel, fantastic building. The rooms are well appointed and a good size. The staff are all very well trained, polite, attentive, efficient and friendly.

We really enjoyed our stay at The Royal Horseguards Hotel. The location was fantastic - right in the middle of Central London with easy access to all the main landmarks - we walked everwhere it was great. Just across the road from Embankment station so easy access if you want to go further afield. Our room had a wonderful view over the Thames looking directly at the London Eye. The food was great and service was excellent - with a special mention and thankyou to Perves who always provided a warm welcome every time - his smile, helpful and friendly manner made our experience all the more special.

This is a top quality hotel in central London. The staff is eager to help and bring satisfaction to guests.