The Royal Horseguards

Have just spent three nights at the Royal Horseguards in London and were so looking forward to it after our previous trip. We were sadly very disappointed by the room allocated to us and a refusal to move when the window looked on to a stairwell with a fan buzzing all night. It was an incredibly hot few days which did not help the stifling atmosphere in a tiny basement like room. Inspite of offering to pay to change or upgrade rooms I was told there was noting available and we would be advised when something became free. On our last night my husband requested a few hours later for check out and enquired about the lack of communication regarding the room change and was told that we could now move which was pointless. The hotel is in a wonderful location however it is always very disappointing when one has high expectations after a previous visit to be let down

Beautiful hotel in a perfect location. Staff are very attentive. Rooms very clean. Breakfast is plentiful with good choices. Will definitely return.

Excellent location, a 2 minute walk from Embankment tube station with taxis outside. Friendly and courteous staff. An old historical hotel with class and comfort.

Javier give us a tour of this historic hotel, and it was absolutely fascinating! His knowledge of the hotel and its history was quite impressive. And Javier was so charming and so enjoyable. It made our stay extra special.

Iconic Hotel in the heart of westminster with about 20 mins walk to all famous landmarks. Good Breakfast , polite and well trained staff , especially the porters and concierge. Reception can get a bit busy at peak times. Go for the 30 meter square rooms if you can as the smaller rooms seem very small. Nice terrace bar . Wi fi is good - the TVs could do with upgrading to provide netflix etc. Generally very clean and presentable but some cosmetic attention needed in places.