The Royal Horseguards

Service was excellent. Rooms small but very clean. Rooms gave a very British appeal. Bathroom very clean and spacious. The hotel's location is very central to all places of interest. Were able to walk to those places. Buses (especially the Hop On and Hop Off Buses) and train very assessable. Overall experience fantastic

I had a wonderful stay. The location was lovely the food was delicious the staff were amazing. The reception team were very helpful and quick to resolve some issues we had. Stavorus from concierge very friendly and helpful. Tayla, Insaf, Ricsics at dinner were friendly and they did everything to make our experience wonderful. I would recommend the Prawn Linguine. Anna from the bar made my favourite cocktail the best i ever tasted she was warm and exceptionally good at her craft. The breaking was evenly great lots to choose from. Shams, Azeb were very attentive and made time to interact with us. Thank you very much for a wonderful experience.

The staff at the Royal Horseguards Hotel provide excellent service. Hotel staff are friendly and helpful with directions and transportation advice. Restaurant staff are very attentive. The hotel is in a convenient location: near the Palace of Westminster, overlooking the Thames River, and very close to at least 2 tube stations and a rail station. It is easy to catch a taxi, walking distance to shops and restaurants, and located in a very safe neighborhood. There are plenty of sightseeing attractions within a very short walking distance.

Had a disappointing 3 night stay at the Royal Horseguards hotel. This hotel is definitely not 5-star. 2.5 to 3 at best. Its beautiful facade is crippled by a surprising lack of maintenance and upkeep. And the service was wildly inconsistent depending on the time of day (for instance, I called this morning to request the bottles of water that should have been delivered to my room the previous day, and the late night/early morning concierge told me to come down and get it myself) The butler was also often nowhere to be found at the front entrance. My room was even more disappointing. The shower experience is the worst I’ve had in many years. You have to climb into the shower and the overhead shower dripped at a few drops per minute whereas the handheld shower never got hot. Overall this hotel is clearly operating off of past glory and a good location. I would not recommend.

What a fabulous stay! We just stayed for 4 nights and cannot say enough about the hotel. The service was excellent and the staff were so prompt and helpful. Afternoon tea was a perfect start to our stay. We enjoyed cocktails at the outdoor terrace - and it was so super cozy that each table had a warm wool blanket in case it got chilly! Our room was so comfortable and cleaned immaculately each day. An extra note of appreciation to Pervez who welcomed us at the door and to our concierge, Javier, who without asking gave us a historical understanding of the beautiful building. I would highly recommend this hotel!!! Until next time!