The Royal Horseguards

Lunch at the Royal Horseguards Hotel was disappointing to say the least the positives are the food was good. Unfortunately for whatever reason we were the only couple in the restaurant. It is not acceptable or professional for a hotel of this level to allow a decorator to work in front of customers dinning irrespective of how busy they are. A customer should not have to remove a rope barrier to exit. When I raised the negative feedback with reception the response was next to useless. I am not even sure he understood what I was saying. Very poor.

Excellent hotel in superb location within walking distance of most sights

We stayed for one night a t he Royal Horseguards and everything was first class, from the welcome as we walked in to check out the next day. We had afternoon tea in the Green Room which was lovely. Breakfast was excellent. The Equus bar was a great place to sit and relax. The location is so good. Right by the Embankement and so central. We even walked to the theatre in the evening.

Just perfect. Staff. Accommodations. Views. Location. Food.

This our ‘go to’ hotel when visiting London and it never fails to deliver. We were greeted with a very warm welcome and a handshake by Perez on the door who insisted on taking our bags into the lobby. We were quickly booked in by the very efficient and friendly staff on reception and were delighted to be offered an upgrade at no extra cost. The room was lovely (312) with a garden view, a very comfortable king size bed and very spacious overall.My only criticism is that surprisingly, it did not contain any USB ports , so pack a plug adaptor or 2. I’m sure other rooms we’ve stayed in at the hotel have had them. The hotel facilities are excellent with great food and drink available. The restaurant never seems crowded and the breakfast buffet is especially good. The hotel is perfectly placed for sightseeing and despite being right on the Embankment is very quiet ensuring a good night’s sleep.