The Rubens at the Palace
London, England
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About the Hotel
The Rubens at the Palace is the closest you'll get to a sleepover with the Queen without a state visit invitation. The hotel is directly across from the royal residence on property that enjoys a colorful past – the Duke of Buckingham lived here in the 1600s, followed by an apothecary and a Court dressmaker. The Rubens, which was built in 1912, housed the Polish army during WWII and gave respite to exiled Charles de Gaulle. The hotel's decadent – and often equally colorful – rooms and suites are a comfortable home base in the epicenter of London.
Location
The Rubens at the Palace
39 Buckingham Palace Road
London, England
SW1W 0PS
Nearest Airport: LHR
Features and Amenities
- Dining
- 24-Hour Room Service
- Dining Room
- On-Site Amenities
- Salon
- Concierge
- Chauffeur Service
- In-Room Amenities
- Air Conditioning
- Luxury Linens
- Luxury Bath Amenities
- Activities
- Bike Tours
- Cultural Tours
- Business
- Business Center/Services
- Family
- Children's Amenities
- Nearby
- Historic Sites
- Shopping
- Train Station
- Art Galleries
- Museums
- Restaurants
- Parks
- Theatres
- Public Transportation
- Monuments
- Interests
- City
- Culture & Arts
- Signature Perks
Reviews for The Rubens at the Palace
World’s best doorman (Jan)
Stayed her for a few days in April ‘26. Loved it: great location (right behind Buckingham Palace), elegant, friendly helpful staff. We travel frequently & prefer older elegant ‘boutique’ type hotels, and this fit the bill beautifully. And this is the first hotel we’ve ever stayed in that we’d return to just due to the helpfulness & attentiveness of ‘Jan the doorman’ - made us feel like royalty!
Lawrence H
Not a 5 star hotel
Overall, this did not feel even close to a 5 star hotel. We had two rooms connecting and they were both very small and tired. Nothing like the photos online. The internet did not work for the first 2 days and tv only worked on the last day. The bathrooms were extremely small and the hot water was not consistent. The sinks in both rooms were not draining properly . In addition, no complementary water bottles were offered to guests in lobby which is pretty standard for 5 star hotels . I called the front desk multiple times and requested a manager regarding the room issues and they said they would call me back . I then sent an email. Only at check out did the manager acknowledge the email and issues and apologize . Last, the location , while close to the palace was not desirable due to the massive foot traffic from guided tours invading the area . We could barely walk on the sidewalk. If you want 5 star, I’d look elsewhere.
Aaron S
Rubens with a toddler
The Rubens was exceptional. We stayed with our 15 month old and had the best time ever. The staff is very courteous and helpful and provides support when you need to travel with a young child. They made special accommodations for me and my family . Will certainly stay there again as the experience was unforgettable
Paroma M
A must
The service and the classic atmosphere were absolutely perfect
fmscbq
London Stay
5 star hotel. Every staff person was friendly and eager to assist us in all aspects of our travel. The food was amazing and the rooms were comfortable and quiet. I would highly recommend this hotel to anyone.
michael j
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We were simply blown away by every single detail.
-M. Otai
I just returned from an amazing 6 nights at The Rubens. My trip was for business and at the last minute, I had to bring my baby along. This worried me greatly, but thanks to the wonderful staff of the hotel, my week went off without a hitch. The staff couldn't have been any kinder, more helpful, or professional. From the moment we arrived, special attention was paid to the baby and any assistance I needed. There is no doubt that I will be returning to this hotel. It has won a special place in my heart.
-Dr. K. Greene
Our package at the Rubens at the Palace let my mother and me live like a queen. From the flowers in the room, the beautiful suite, the daily high tea, the staff - everything was a deluxe vacation opportunity. My previous vacations to London pale in comparison to this experience.
-P. Conway
I stayed at the hotel and found it to be delightful. It was a good, central location with comfortable, well-appointed rooms. The staff was outstanding, and the food was quite good. I would definitely stay there again!
-L. Read
I can't say enough about the amazing service at the hotel. Everyone was so friendly and helpful whenever we had questions or needed help. The concierge was wonderful and went out of his way to come check on us and see how our day our was turning out. It made us feel very welcome and almost like family! The room was very comfortable, the food in the bar was great, service was amazing. We'll stay here again!
-K. O'Brien
