The Rubens at the Palace

I came here with some friends. Most places in London it feels like they can’t get your money and get you out quick enough. Not here. Lucio makes the whole atmosphere welcoming and relaxed - when you walk in it’s like he’s been waiting all night just for you. I watched him talking to the other tables - older couples, girls’ nights, family dinners, date night - for us and for each group he engaged in just the right way. Not too much, nor too little. He made us want to stay longer and settle in. Thanks so much Lucio for making our night out just perfect.

We spent six days in London on our way to Ireland. We booked this hotel well in advance because of its location. We must saythat this has been an outstanding experience! Location is great, and the staff was so amazing. Everyone was very friendly, professional, and went out of theirway to make sure that we were comfortable. We checked in on our first day in the front desk, called us in our room twice to make sure we were comfortable and satisfied The concierge, Taylor,, was amazing. He went out of his way to answer all of our questions and give us information regarding getting around in the . The doorman, Robert, was also amazing, and deserve special mention. He went out of his way to flag down taxis as needed. The weight staff in the restaurant for breakfast were delightful as well. This particular would get a 10 out of 10 from my wife and I. If and when we return, we would not hesitate to stay here again.

Joe at the front desk and Allyson were great! Can’t say enough about John! The curry house and the manager made my husband a new fan of Indian food! Fabulous! Loved the doormen, incredible service! We will definitely return!

The property is in a great location and is a beautiful hotel. The rooms are quiet and the bedding is terrific. All of the staff are so polite and friendly. Shristi at the front desk was so helpful and accommodating to all of our requests. The doorman was always so wonderful when he greeted us each day. The breakfast is tasty with many choices and our Anniversary dinner was delicious.. All of the breakfast staff was terrific.

What a lovely day we had. We visited Buckingham Palace for a tour on my Mum's birthday and then went to Reubens for Afternoon Tea, which was perfect. The food was gorgeous and they were very welcoming and generous, offering more sandwiches, etc. You can never finish Afternoon Tea, can you? So the little boxes to take away your leftovers were lovely. We had the unlimited Champagne Afternoon Tea and it was gorgeous. The piano music in the background was also very special and we really enjoyed it. I highly recommend eating here after visiting the Palace, especially if it's a special occasion.