The Rubens at the Palace

We had a wonderful stay at The Rubens. Every staff member we met was kind and helpful. Our room was beautiful and the included breakfast was delicious. The location was great - so easy to get to Victoria Station and if a cab was needed, the doorman was always happy to hail one for us. Would highly recommend

We were gifted a whisky tasting experience at The Rubens. The experience itself was great - from the whisky, to the food, and setting - but our host Frank was worth the price of admission alone. Frank's kindness, knowledge, and old-fashioned charm were the highlight by far.

My wife and I are celebrating our 20th wedding anniversary and London was on both of our bucket lists. We absolutely loved the Rubens Hotel in London!! The staff and accommodations here were fantastic! We highly recommend Rubens Hotel in London to anyone visiting, they really are the best!! Thanks again Steve

An invitation to a Garden Party at Buckingham Palace is a special landmark, and we decided to celebrate it with a stay at a highly rated class hotel. Our anticipation was more than matched by a very special experience. From the moment you are ushered in the door, you are treated as if you are the only person who matters, whose happiness is predominant in the thoughts of the staff. That is the key to this hotel - the sheer excellence of the staff, at every level. If you ever get a similar opportunity, I would advise booking in the night before. We did not, and checking-in was at 15:00, the time we were due to leave for the palace. Thankfully, this potential blocker to an enjoyable afternoon was saved by the exceptional service provided by Charlie on the front desk (and, indeed, seemingly everywhere else), who ensured that not only did we have a room available in plenty of time, but also had an upgrade on that originally booked. Throughout our stay, he and his colleagues were incredibly attentive, so a word of advice to those such as the man who was on the front desk checking out as we arrived, who very rudely refused to pay the optional staff service charge. Such is his right, but they deserve every pound, and it is shared out equitably. The bar has a lovely range of drinks. We had dinner with a friend, who had a Spanish pork dish. We had rib eye steak, perfectly cooked, perfectly seasoned, literally melting in the mouth. There is a great wine list, and the fine single malt at the end of the night simply capped off a perfect day. Breakfast is a highlight, with a wide ranging hot and cold choice, again the service second to none. This hotel was a very important element of a special day for my wife and I. I would highly recommend a stay at a very special establishment.

We stayed at the Ruben’s in May for an anniversary trip to London. The hotel and staff were incredible. Their attention to detail is amazing. The area the hotel is located is very walkable and near all the attractions of London.