The Rubens at the Palace

We loved our second stay at Reuben’s at the Palace. This hotel is super dog friendly our small dog was allowed to sit with us while we had afternoon tea and was welcome at breakfast too. All the staff are very welcoming and friendly . Joe was very good with our dog. The lovely friendly greeting from Jan when we arrived and left makes your day. Our room was lovely . Breakfast was very nice and all the staff were friendly and helpful. I would definetely come back here and recommend this hotel to everyone.

We came up to town for the weekend as a belated Christmas present to ourselves and we’re so glad that we chose Ruben’s! What a beautiful hotel and the staff just could not do enough for you! The hotel is situated in a great location near to Buckingham Palace but also near to theatres, an abundance of restaurants and Victoria station. The river is within walking distance with Battersea Power Station just across the river and a short walk thereafter. Breakfast was superb. The room was compact but the bed was sooooo comfy! And our lasting memory will be the doorman, Jan, who, with his happy, smiling face, set us in good spirits every time we saw him! Thank you Jan!

The staff were amazing and the New York bar was nice for a quite drink. The English grill was a stand out for me especially the duck ragu starter I had. Location is very good right by Buckingham palace and near other top attractions. My room was an ok size and I slept well , just wish they would put a double bed in the room instead of two singles, but this is the same at most hotels. My only big problem I had was the bathroom very small, sink was tiny and the shower/bath was hard to get into and out of, witch in my opinion could lead to people hurting themselves, whole bathroom needs upgrading. Apart from the bathroom I would recommend this hotel to friends and family.

We had the absolute best stay here and I cannot recommend it enough! Our room was so clean and comfortable, and the bathroom was extremely spacious. While the accommodations were fantastic, the true highlight of our stay was the staff. Taylor, Pascal, and Joe went out of their way to make us feel welcome, always greeting us with a smile and making sure every little detail was taken care of. Their friendliness, attentiveness, and genuine care made us feel at home. Every interaction with the staff was so pleasant and it is clear they love what they do. We will definitely be back to stay here!

Lovely weekend spent at The Rubens for my mum's 80th birthday. Staff always lovely and nothing any trouble. Toppers on bed...Had little cake in the room. It's the little touch that make it so special.