The Rubens at the Palace
London, England
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About the Hotel
The Rubens at the Palace is the closest you'll get to a sleepover with the Queen without a state visit invitation. The hotel is directly across from the royal residence on property that enjoys a colorful past – the Duke of Buckingham lived here in the 1600s, followed by an apothecary and a Court dressmaker. The Rubens, which was built in 1912, housed the Polish army during WWII and gave respite to exiled Charles de Gaulle. The hotel's decadent – and often equally colorful – rooms and suites are a comfortable home base in the epicenter of London.
Location
The Rubens at the Palace
39 Buckingham Palace Road
London, England
SW1W 0PS
Nearest Airport: LHR
Features and Amenities
- Dining
- 24-Hour Room Service
- Dining Room
- On-Site Amenities
- Salon
- Concierge
- Chauffeur Service
- In-Room Amenities
- Air Conditioning
- Luxury Linens
- Luxury Bath Amenities
- Activities
- Bike Tours
- Cultural Tours
- Business
- Business Center/Services
- Family
- Children's Amenities
- Nearby
- Historic Sites
- Shopping
- Train Station
- Art Galleries
- Museums
- Restaurants
- Parks
- Theatres
- Public Transportation
- Monuments
- Interests
- City
- Culture & Arts
- Signature Perks
Reviews for The Rubens at the Palace
Outstanding Service from Start to Finish
I just returned from my second stay at the Rubens at the Palace and thoroughly enjoyed every aspect of my visit. Each staff member went out of their way to ensure the trip was a positive one, beginning with Charlie, who checked us in and remained extremely attentive throughout the week. Robert delivered our bags to the room and took time to walk us through the various amenities available. The doormen were consistently professional and a friendly presence whenever we entered or left the building. One of our favorite memories from the stay was at departure, when Pascal and another staff member brought our luggage to the taxi and waved goodbye as we drove off. That small gesture perfectly captured the personal care taken to make guests feel genuinely valued. Many other staff members contributed to making the stay such a pleasant one, particularly those working at the front of the hotel. We had the pleasure of meeting Kristina, the executive housekeeper, who kindly arranged for our room to be made up early each day in response to an inquiry about housekeeping times. I also appreciated the regular calls to the room to check on the quality of the services provided. Although I was sad to see my visit come to an end, I truly look forward to my next stay at the Rubens at the Palace. Thank you to everyone at the hotel for helping to make this such an excellent trip.
Joseph M
Amazing staff, beautiful room, wonderful location. A MUST stay in London!
A MUST stay! I hardly write reviews and love to travel:), but this is worth sharing the good news. We had incredible, attentive service that made us feel so special. The hotel is perfectly located close to Buckingham Palace. They were extremely helpful in making the stay unforgettable. The rooms were beautiful, clean, and exceeded expectations. What really stood out was the staff. Would love to stay here again and again. My children would give it 10 out of 5 stars, and we wholeheartedly agree. Cannot stay enough good things about our experience. Book it for you, too!!
Emily B
Top drawer cocktails, food and luxury in a location that respects history but isn’t encased in amber.
They made me feel like a VIP, and I truly didn’t want to leave. An experience as much as a simple place to stay for the night.
bernsteincari077 - Austin, Texas
Best hotel experience ever!!!
Best experience ever. The staff is incredibly kind and attentive, and they go out of their way to help with anything you need. Everyone greets you with a smile, makes you feel welcome, and is always ready to offer support.
Miguel M
Great corporate experience
We hosted an event there with our company. We had an amazing experience, it was a great space and service was outstanding. Our guests love it. Special mention to Mohan who really looked after us during the evening.
Ruby G
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We were simply blown away by every single detail.
-M. Otai
I just returned from an amazing 6 nights at The Rubens. My trip was for business and at the last minute, I had to bring my baby along. This worried me greatly, but thanks to the wonderful staff of the hotel, my week went off without a hitch. The staff couldn't have been any kinder, more helpful, or professional. From the moment we arrived, special attention was paid to the baby and any assistance I needed. There is no doubt that I will be returning to this hotel. It has won a special place in my heart.
-Dr. K. Greene
Our package at the Rubens at the Palace let my mother and me live like a queen. From the flowers in the room, the beautiful suite, the daily high tea, the staff - everything was a deluxe vacation opportunity. My previous vacations to London pale in comparison to this experience.
-P. Conway
I stayed at the hotel and found it to be delightful. It was a good, central location with comfortable, well-appointed rooms. The staff was outstanding, and the food was quite good. I would definitely stay there again!
-L. Read
I can't say enough about the amazing service at the hotel. Everyone was so friendly and helpful whenever we had questions or needed help. The concierge was wonderful and went out of his way to come check on us and see how our day our was turning out. It made us feel very welcome and almost like family! The room was very comfortable, the food in the bar was great, service was amazing. We'll stay here again!
-K. O'Brien
