The Rubens at the Palace

The minute we walked in the door, we were greeted by such a fun and friendly staff. This was out first trip to London and were nervous about the rooms and location. Let me just say, the room we got was renovated, really pretty, chandelier, red striped walls, and super great shower. The location is amazing! Victoria station is one block away and Buckingham Palace is two blocks away! We talked to the manager Bastien. What a nice guy! Wow. He is truly so amazing.

We enjoyed our stay at the Rubens in every way! The staff were welcoming and helpful throughout our time there. The walls of the room were upholstered with a crewel fabric - beautiful, cozy, and soundproof! Our room looked onto the street, and we never heard any noise. At breakfast we enjoyed some of the best smoked salmon we have ever eaten, and the eggs on the Eggs Benedict were perfectly delectable. The evening turndown service was something we looked forward to! Great location, literally just around the corner from Buckingham Palace, with quick access to Victoria Station, and many fine restaurants within two blocks. This was our second Red Carnations Hotel. Fantastic!

We spent few days at the Rubens in March 2017. We had a great time and were upgraded to a more spacious room with our <2y old daughter. Service throughout the hotel was professional and extremely friendly, all over from staff at the reception to the door man. We had asked for some advice on restaurants upon arriving and feedback we received was prompt and reliable. Compared to other hotels we did visit, I would rate it between 4 and 5 stars (and I think it’s ranked as 4 stars?). We also tried BBAR restaurant one night, the food was great and again, service very friendly. Location is super, no street noise, close to the tube and close to major sights. It’s a perfect place to spend a weekend with the family, especially as they are so child-friendly. I see some room for improvement with breakfast options – we thought that the choices of salty breakfast options which didn’t have to be ordered from a menu (such as salmon) was limited with a basic selection of cheeses and ham. That could be improved. Apart from that, we enjoyed our stay in this nice, child-friendly, professionally managed boutique hotel a lot and would certainly return.

On a recent trip to the United Kingdom, we where so very lucky to have been able to stay at "The Rubens at The Palace". All the staff were extremely warm & welcoming! More than happy to provide anything that we required for our room, or general help & directions for getting about London. We are so looking forward to returning as soon as possible!

Stayed for one night, we afternoon tea and the service was superb and we got a complementry glass of champers to because it was our anniversary, newly refurbed they have done an excellent job of it, love staying for the odd break in london.