The Rubens at the Palace

We needed a good quality hotel convenient to Westminster Cathedral which was hosting our sons graduation ceremony. The Rubens was exceptionally well positioned for this and much else. The reviews gave us some confidence but one always wonders when trying a venue for the first time. We had no need to worry. From the moment we walked through the door the sense of service excellence pervaded every moment of our visit. It's a traditional style of location but our room was well equipped and had a modern feel as did the bathroom. London rooms aren't enormous but we took a Royal Mews View and this was ideal for the two of us. My wife suggested a few sockets better positioned for mirrors would be an idea and I would say the same about bedside sockets but these are minor quibbles. Our big call out was to Eniko with whom we liaised to organise a celebratory champagne tea after the graduation (for 17!). Nothing was too much trouble for her and the team and both our guests and I had a wonderful experience. Frankly I'd try the tea whether a couple or a group. It was very good indeed. So, if you want to feel very well cared for, in a very good location you should definitely have the Rubens on your list. It's somewhere we are sure we will revisit.

We met up with another couple to spend a few days in London before traveling to the Lake District and Scotland. We enjoyed the Calvary bar each evening with excellent service and pleasant cocktails and beer. Appetizers are also available which we did in place of dinner one night. The newly remodeled dining room with visible kitchen served an outstanding dinner ( we enjoyed beef Wellington for two well prepared and presented medium rare.) The full breakfasts were excellent and included with our rooms. The hotel is only a block from Victoria station and Buckingham palace...really convenient. We would stay here again.

Great location, close to Buckingham Palace. 5mins walking from the new Nova centre. The rooms are comfortable and clean. There's a boiler with tea and coffee in each room. Breakfast is served from 6.30 am to 10.00 am. I had the continental: good with variety of food. The staff is very gentle and was at my disposal, especially for my problems with WiFi connection, which is provided for free!

Even the suites are small but they are in Europe compared to the US. Only enough room to walk around the bed. Thought it was pricey but it is right in the middle of everything. Probably would not stay here again. Staff 5 Stars!!!

Close to many big London attractions, museums and shopping. This hotel is ideal for walking to destinations and great access to public transportation including the tube and buses. The hotel has the classic patina of old London, but the rooms have been recently renovated to a modern boutique hotel standard. Very friendly and helpful staff.