The Rubens at the Palace

We stayed two nights at The Rubens and enjoyed our stay. The room and bathroom were spotless, if a little on the small side (room 102). The staff could not have been more helpful and friendly especially those working in the dining room. This was our first stay at this hotel and it shades the other London hotel we have used from time to time. We found its location near Victoria station useful as well as its position close to Westminster. All in all a good base for London and its 'touristy' things

We needed a good quality hotel convenient to Westminster Cathedral which was hosting our sons graduation ceremony. The Rubens was exceptionally well positioned for this and much else. The reviews gave us some confidence but one always wonders when trying a venue for the first time. We had no need to worry. From the moment we walked through the door the sense of service excellence pervaded every moment of our visit. It's a traditional style of location but our room was well equipped and had a modern feel as did the bathroom. London rooms aren't enormous but we took a Royal Mews View and this was ideal for the two of us. My wife suggested a few sockets better positioned for mirrors would be an idea and I would say the same about bedside sockets but these are minor quibbles. Our big call out was to Eniko with whom we liaised to organise a celebratory champagne tea after the graduation (for 17!). Nothing was too much trouble for her and the team and both our guests and I had a wonderful experience. Frankly I'd try the tea whether a couple or a group. It was very good indeed. So, if you want to feel very well cared for, in a very good location you should definitely have the Rubens on your list. It's somewhere we are sure we will revisit.

We met up with another couple to spend a few days in London before traveling to the Lake District and Scotland. We enjoyed the Calvary bar each evening with excellent service and pleasant cocktails and beer. Appetizers are also available which we did in place of dinner one night. The newly remodeled dining room with visible kitchen served an outstanding dinner ( we enjoyed beef Wellington for two well prepared and presented medium rare.) The full breakfasts were excellent and included with our rooms. The hotel is only a block from Victoria station and Buckingham palace...really convenient. We would stay here again.

Great location, close to Buckingham Palace. 5mins walking from the new Nova centre. The rooms are comfortable and clean. There's a boiler with tea and coffee in each room. Breakfast is served from 6.30 am to 10.00 am. I had the continental: good with variety of food. The staff is very gentle and was at my disposal, especially for my problems with WiFi connection, which is provided for free!

Even the suites are small but they are in Europe compared to the US. Only enough room to walk around the bed. Thought it was pricey but it is right in the middle of everything. Probably would not stay here again. Staff 5 Stars!!!