The Rubens at the Palace

from the moment we arrived to departure, the staff were extremely helpful and attentive, the food was superb and the room was great. The only small negative was the bathroom. Towel rail hanging off wall and paintwork needed attention. Very pleasant stay and would recommend.

My boyfriend and I bought a gin tasting course at The Rubens and it was amazing. Our Gin expert Angelo was very knowledgable, informative and funny. He taught us everything we needed to know and made our experience unique and fun!

I recently spent two nights at this beautiful hotel, and had to post a review. From arriving to leaving, the staff were extremely friendly and professional, and nothing was too much trouble. The hotel offers many luxurious touches, and the decor is splendid. The proximity to Buckingham Palace is amazing. The food at this lovely hotel was quite scrumptious, with the breakfast being a particular highlight. The turn down service is a treat, and again, done with efficiency, friendliness and care. Next time you are planning a trip to London, I highly recommend this beautiful gem of a hotel.

We stayed for a night after my husband ran the London Marathon, we had a welcome fit for royalty from the staff including a special medal on arrival, a lovely touch The hotel is beautiful, very comfortable and luxurious, the room was small but exactly what we expected and was good for a short stay, the cavalry bar, now called the New York bar I believe was lovely and we enjoyed our evening there looked after by the wonderful barman whose name I lost but I believe he was from Romania if that helps to pass on our thanks. The breakfast in the English grill was fantastic, beautiful room too Overall, very impressive, the staff were outstanding, thank you for a memorable weekend.

From the greeting and a glass of champagne during check in, to expert advice about sites to see and tickets to a show everything was done with grace you expect of a fine English hotel. The whole staff was great and a particular call out to Maisie and Hettie of the front desk and Natasha and Marta at the superbly decorated Cavalry Bar and their expert mixology to ensure I got a proper Gin and Tonic at the end of a long day. Be sure and be outside about 0900 to see the Queens horses taken out for exercise. We look forward to our next stay and it made for a great 20th anniversary trip.