The Rubens at the Palace

I recently took my parents and 2 boys here for afternoon tea. I chose this hotel, due its wonderful reputation and the great location. The hotel is beautifully furnished, I had a peep into the other bar areas, and they look classy and comfortable. The Afternoon Tea is served in a great room with windows that over look Buckingham Palace Mews, and if you are lucky you may see the Queen's Guards. The food itself was nice, and plentiful. The scones were delightful. They have a good list of teas, they also serve a smaller and more 'child pleasing' afternoon tea for children. One of the other wonderful things, that I didn't know at the time of booking, is there was a fabulous singer and pianist in the Afternoon Tea room, which was really lovely - I'm not sure if this is only on certain days or times, and if we were just lucky, but it was a great surprise. The staff were fantastic, every member that we met, were polite, helpful, chatty and professional. I do have a discrepancy with the bill, which I only just noticed, so have emailed the hotel. Im sure there will be no problems correcting it though, not from such a high class establishment. Would definitely go back and will most definitely choose this hotel on my next stay in London too. Would love to experience the hotel as an overnight guest.

What a wonderfull place. The hotel is beautifully furnished and all the staff we came in contact with were excellent. The afternoon tea was very well presented and the staff could not be any more attentive. Choice of teas was very good recommend the rubens blend and apple and elderflower. The trays of sandwiches scones and cakes were delicous. We will certainly be back for more.

The staff are welcoming, helpful, and knowledgable! This is a lovely hotel with a great location, across from Buckingham Palace's Mews. The doormen are quick with a hand to help with luggage, and friendly assistance. The concierges, quite simply, make the impossible possible. An entirely wonderful experience!

Impeccable staff and levels of service. Plush decoration especially in public areas. Bedroom very comfortable especially bed. Wonderful location. Extremely good breakfast. Be warned the lift is tiny, so you might prefer the stairs.

recently returned to Rubens at the Palace. Warm and friendly welcome back from the staff. Service excellent at reception and in the restaurant. Slightly disappointed that breakfast was no longer self service but food was beautiful. Will hopefully be back for a couple of nights next summer. Location is perfect. My favourite Hotel in Britain.