The Rubens at the Palace

We had the absolute best stay here and I cannot recommend it enough! Our room was so clean and comfortable, and the bathroom was extremely spacious. While the accommodations were fantastic, the true highlight of our stay was the staff. Taylor, Pascal, and Joe went out of their way to make us feel welcome, always greeting us with a smile and making sure every little detail was taken care of. Their friendliness, attentiveness, and genuine care made us feel at home. Every interaction with the staff was so pleasant and it is clear they love what they do. We will definitely be back to stay here!

From arrival to leaving our experience at The Rubens at the Palace was wonderful. The staff couldn't do enough for us,special mention to Alicja, Jon,and Mohan,they made my birthday weekend really special and thankyou for the lovely cakes. The Rubens was exceptional in every way, thankyou once again Karine, Jonathan and Joshua.

First time staying at this hotel for sure as every year I always go down London for a weekend before my birthday and start early celebrations where I normally would stay at St Giles however that wasn't the case. So for 2 days and 1 night instead of the whole weekend decided to come to this fabulous hotel that has got history and opposite Buckingham Palace definitely a great destination for sure and i will say i felt more safer there than I have ever been and the staff always made sure I was ok and knew where I was going. My whole stay was fabulous the room I had booked was a cosy double but unbeknown to me I had a room upgrade and a very nice birthday surprise wait too, the bar is just out of this world even the room I went into have breakfast all down to earth rooms that obviously tell a story and far better than the modern world and the food for bee was fantastic so many options and cooked fresh too. The staff are fantastic from the door man who definitely made sure I was looked after to the lovely gentleman who helped with my bags and told.me some history of the hotel to the bar staff, reception staff amd the staff who was on at breakfast time credit to you all etc and you made me feel so so welcome. What i can say is that I am officially apart of Ruben's At The Palace Hotel Family and I will be back in March even if it's for ome night amd two days as it's down to what money I have yet it's all great for value and so worth it to the point where I want to share and promote the hotel in some way. Thank you to you all.

Had a very lovely stay. Super comfy beds and an amazing service from Robert who went above and beyond and made sure he were satisfied with everything. Will book again.

This is definitely a luxury property. The staff bend over backwards to help with anything you might need. We loved the doorman in full red tails every day. He never let us touch a bag or a door handle in 8 days and can hail a cab with serious expedience. Stayed in the Queens suite because the Junior Suite with King bed just didn’t have enough space for all of our 4 large suitcases to be open full time (it was a 25 day trip.)