The Savoy

Ok this hotel is beautiful and is spotless! I don’t know how they keep it up as I didn’t see anyone cleaning! It must be the fairies in the night! Everything is perfect! The room was well appointed and equipped! Bathroom is very well designed! The included mini bar is a very nice touch but when paying £1000 a night for a standard room you’d expect perhaps this to be, regardless it was appreciated! Soft drinks, milk, waters and crisps and it was replenished daily! The American bar was not as impressive as I expected it to be, but the staff were lovely and welcoming! Paddington the musical at the savoy was incredible and a must go, probably the best show I’ve ever seen and I’ve seen them all … all Barr a few! Breakfast wasn’t included, but for this rate I feel it should be, if you compare it to the Nobu for example (best breakfast in london) and half the price of the Savoy and just as well appointed, but newer and not so iconic then yes it should be included! Personally I think at this calibre of hotel breakfast should be a given! All in all we enjoyed our 2 day stay very much although we were out and about a lot! The bed was extremely comfy and we slept very well! The only complaint I have and why I will not stay here again until it is removed or hidden in the room rate is when checking out we were faced with a 5% accommodation service charge …. I asked what this was and was told it’s basically a tip for back of house …. Office, admin, kitchen housekeeping! I’d tipped the door man, tipped the porter, tipped the valet, tipped the house keeping (left in room) tipped the bar man, re tipped the porter and retipped the valet when I left, all the while assuming they r all on minimum wage and tipping is a given in the jobs! But now the back of house feel left out cos the SAVOY is not paying them enough from my £1000 a night for a standard room! are the savoy not embarrassed about this? Should this lowly act of rolling out the begging bowl at check out to assist the savoy in paying towards their staffs wages at check out not be more suited to the holiday inn? We left totally shocked the Savoy really should consider being above this poor practice at their rates and pay their staff a better rate of pay instead of greedily expecting their patrons to pay it on leaving. Put the begging bowl away and pay back of house a better rate of pay

Stayed during a business trip, it was fantastic.

We recently stayed at The Savoy for three nights to celebrate our wedding and honeymoon. As it was my first time in London, the incredible welcome we received from the entire staff made the trip exceptionally special.Ben in Guest Services was incredibly helpful before we even arrived, ensuring my requested pillow was waiting in the room to help combat my jet lag. We arrived late at night, but Arthur at the front desk still gave us a fantastic reception and shared great tourist tips that helped us plan our days. The celebratory amenities and handwritten card in our room were such sweet touches.We dined in the Gallery for breakfast, and all the servers were so attentive and professional. Last but not least, a huge shoutout to the culinary team for truly elevating our experience! The breakfast is absolutely amazing, and we loved trying different dishes over our three days. I was pleasantly surprised by the wide variety of healthy, organic options. Don't get me wrong, we still completely enjoyed the traditional full English breakfast—featuring delicious bacon, the best hash browns, and phenomenal pastries. Finally, the famous Arnold Bennett omelette. I didn't expect to be a fan, but your chefs have truly perfected it: creamy, slightly smoky, and wonderfully cheesy. I only wish I had ordered it on our very first day! Thank you to The Savoy for giving us such a memorable experience. We will definitely be coming back.

Wow! Just wow! So lucky to have been able to spend a weekend with my Mum and daughter as a sort of combined celebration of 30th, 60th and 80th birthdays. For as long as I can remember Mum has loved Paddington, so when I first heard of the musical I booked tickets for this weekend (which cost much less than they do now!). Seemed like the perfect way to combine it with a very long held dream of mine to stay at the Savoy, so booked that too 😊 We rode in style from the station to the hotel in their very shiny Rolls Royce. We were able to check in but our room wasn’t ready so we headed straight to the matinee of Paddington. After the show we were able to head to our room, where we found we had been upgraded from a river room to an absolutely massive one bedroom suite – where a sweet treat awaited our arrival too. Once we had settled in we headed off to enjoy a lovely dinner nearby, and ended the evening with cocktails in the American Bar at the hotel. On the Sunday morning my daughter had enough energy to use the hotel’s gym, whilst Mum and I opted for a cuppa in bed instead. We then headed to the Gallery for our breakfast, which were delicious and came with a surprise ‘dessert’ for each of us too. The hotel was everything I had hoped for, and made for a very special celebration weekend. Staff were so friendly and helpful, the room was amazing, views incredible, the food and drinks excellent.

The hotel was amazing. The room was fabulous and the staff were helpful and attentive. We had afternoon tea in the Gallery, I have worked in hospitality for 30 years and our waiter, Oliver was a star, very attentive, funny, chatty and engaging, im sure he will go far if this is his chosen path