The Savoy

The Savoy is quite simply the best hotel I have ever stayed in. From the moment you arrive, the staff cannot do enough for you. Everyone is incredibly welcoming, attentive and genuinely makes you feel special. The hotel itself is breathtaking. The foyer feels like stepping back in time to an era of glamour, elegance and fine craftsmanship. The beautiful marble, intricate plasterwork and wonderful hand painted details in the lifts are exceptional. Everywhere you look there is something beautiful to admire. Our refurbished room was stunning. It had wonderfully thick carpets and an elegant Art Deco feel, while still being modern, fresh and immaculately clean. The marble bathroom was beautiful and stocked with excellent toiletries. Even the smallest details had been considered from the complimentary mini bar to the drawers and wardrobes lined with green leather. Everything felt luxurious and beautifully finished. The room was absolutely spotless. The pool area was another highlight. It is beautifully maintained with skylights above and a wonderfully peaceful atmosphere. Although the pool itself isn't huge, it has a jet stream that allows you to swim continuously against the current, almost like a treadmill for swimming. Again, everything was exceptionally clean. Breakfast was outstanding and easily one of the best hotel breakfasts I have ever had. The setting is magnificent with beautiful walnut chairs and an incredible stained glass domed roof creating a wonderfully elegant atmosphere. The food was superb and the service matched the surroundings perfectly. The Savoy manages to combine history, glamour and traditional luxury with all the comforts of a beautifully modern hotel. The attention to detail is extraordinary but what really makes it special is the staff and the way they make you feel so welcome. A truly wonderful experience from beginning to end. I cannot praise The Savoy highly enough and would return without hesitation.

Close your eyes and imagine the splendour of those classic hotels of the 1920s and 1930s, now, imagine a team of people whose dedication to service would rival the mythical team at Downton Abbey. Rather than some hospitality Unicorn, you've just imagined The Savoy hotel, and her wonderful staff. For years I've wanted to stay in The Savoy, but couldn't quite justify it. After what's been a challenging year we decided to just do it, and I'm so glad we did. The hotel itself is a creature of beauty, exactly how you imagine a luxury hotel should be. Brimming with class & elegance. Somewhere over the recent decades we've been desensitised to what 5 star means. Someone in corporate hospitality has decided it's really just a checkbox of amenities, well not in The Savoy! The people, and those intangible levels of utter dedication to their vocation set The Savoy at the pinnacle of excellence. These are people like you or I, the same worries, the same stresses, yet to a man & woman they take service to levels beyond your greatest expectations. I almost missed this trip, my dog needed spinal surgery in July and I wasn't sure how his recovery would go. The team remembered that and left out a lovely note and a packet of dog treats to bring home to him. We met a team member who asked if they might share our elevator, we said "Of course, this is your hotel, we're just passing through." He quickly corrected me and said "No, this hotel is for you, and we're here to serve!" Thos intangibles, attention and a care for every single detail that's being lost in our modern world. Well, not in The Savoy! Don't be foolish like was, waiting for my 50th Birthday. Find your justification and treat yourself, you won't regret it. Fantastic team of people in a glorious, historic hotel.

This a historical building but I could say the same about most buildings in London. The service was excellent and the concierge was very friendly. For this price I would probably stay at the Waldorf instead. American Bar was quite hyped and it was nice. Room was decent sized and no complains on any ameneties. Very pricey so choose your option carefully.

Yakub our waiter was an absolute delight, welcoming, friendly and professional. He is a credit to the savoy.

After a rocky start with some communication issues, sorted out by Anna, a special thanks also goes to Isaac, the butler, for looking after and helping with a surprise for my wife's 60th. The views from the room were spectacular. The suite was very nice. Anna, thank you for all your work in sorting out the room; hopefully, I was not too much of a pain with all my requests. Afternoon tea was impressive.