The Savoy

The hotel was amazing. The room was fabulous and the staff were helpful and attentive. We had afternoon tea in the Gallery, I have worked in hospitality for 30 years and our waiter, Oliver was a star, very attentive, funny, chatty and engaging, im sure he will go far if this is his chosen path

What a hotel!! We have just returned from a weekend break at the Savoy London. From arriving on Saturday to leaving late Sunday, the staff went out of their way to look after us and make the weekend special. Without exception, the Savoy staff are amazing, their customer service is second to none. We made the most of our weekend eating at the Gallery and the Riverside restaurants, we went to the Savoy theatre, to watch the wonderful Paddington, enjoyed the hospitality of the American bar and spent Sunday afternoon in the Leisure club. Book and enjoy this hotel you will not regret it. We loved it and will definitely be back.

PADDINGTON 20TH SEPT Amazing service from all staff, great venue, organised, clean, pricey snacks but that's london ey!

WOW WOW WOW … i booked as a belated birthday present for my husband as I had also booked the theatre 🎭.. from booking with polly to arrival the service was perfection ..we had booked a one bedroom suite with river view which low and behold came with a butler 💛… we had asked for an early checkin due the theatre time and we arrived at 1 and the room was ready for us which was amazing we were then greeted by the suites butler who showed us to our room and when we went through the door on the 7th floor I could of cried from the the views and the beautiful suite was absolutely stunning Atilla the butler could not do enough for us and was absolutely charming… we usually stay at claridge’s but the savoy was well what can I say stunning… We also had a reservation at the savoy grill and as per usual service and food exceptional would highly recommend … Thank you so much very much for a fantastic experience

Booked afternoon tea for myself and daughter ( work trip, birthday trip and shopping trip all rolled into one ! ). We haven't been to the Savoy since the revamp , so we through ' why not ' Upon our arrival at the Gallery my daughter and I were greeted by Gianpaolo or GP to his friends and escorted to our table. We were then guided through the menu by GP noting the different options available - nice touch. The food and tea options are extensive which clearly caters for all dietary requirements ( I'm gluten free which is a great help ). GP had other members to hand who I feel should get a mention ( we don't want GP taking all the credit) so a big Thank You to Ciara, Archie and Leonardo - who can talk for England. If it was an Olympic sport he would get the Gold medal.The sandwichs, scones and cakes were most delicious so the guys and girls behind the scenes should be congratulated on that and I've had many an Afternoon Tea ( and I've the waist band to prove it ). If you can manage it you can request re-fills on everything alternatively if you can't eat it all you can ask to take it home ( it saves on the washing up ). One point I must mention though is that there are smaller tables directly next to the piano which is nice BUT if you're having a romantic Afternoon Tea for two to will end up shouting at each other because you can't hear each other talk .So, to sum up the overall experience...it was great and yes I would do it again maybe around Christmas time but book early for that because preferred dates will be snapped up very quickly!!.