The Savoy

WOW WOW WOW … i booked as a belated birthday present for my husband as I had also booked the theatre 🎭.. from booking with polly to arrival the service was perfection ..we had booked a one bedroom suite with river view which low and behold came with a butler 💛… we had asked for an early checkin due the theatre time and we arrived at 1 and the room was ready for us which was amazing we were then greeted by the suites butler who showed us to our room and when we went through the door on the 7th floor I could of cried from the the views and the beautiful suite was absolutely stunning Atilla the butler could not do enough for us and was absolutely charming… we usually stay at claridge’s but the savoy was well what can I say stunning… We also had a reservation at the savoy grill and as per usual service and food exceptional would highly recommend … Thank you so much very much for a fantastic experience

Booked afternoon tea for myself and daughter ( work trip, birthday trip and shopping trip all rolled into one ! ). We haven't been to the Savoy since the revamp , so we through ' why not ' Upon our arrival at the Gallery my daughter and I were greeted by Gianpaolo or GP to his friends and escorted to our table. We were then guided through the menu by GP noting the different options available - nice touch. The food and tea options are extensive which clearly caters for all dietary requirements ( I'm gluten free which is a great help ). GP had other members to hand who I feel should get a mention ( we don't want GP taking all the credit) so a big Thank You to Ciara, Archie and Leonardo - who can talk for England. If it was an Olympic sport he would get the Gold medal.The sandwichs, scones and cakes were most delicious so the guys and girls behind the scenes should be congratulated on that and I've had many an Afternoon Tea ( and I've the waist band to prove it ). If you can manage it you can request re-fills on everything alternatively if you can't eat it all you can ask to take it home ( it saves on the washing up ). One point I must mention though is that there are smaller tables directly next to the piano which is nice BUT if you're having a romantic Afternoon Tea for two to will end up shouting at each other because you can't hear each other talk .So, to sum up the overall experience...it was great and yes I would do it again maybe around Christmas time but book early for that because preferred dates will be snapped up very quickly!!.

Spent an afternoon of High Tea at the Gallery. Had an excellent experience with Wini. She was an absolute delight. A most relaxing experience and the piano player was fantastic.

The Savoy is quite simply the best hotel I have ever stayed in. From the moment you arrive, the staff cannot do enough for you. Everyone is incredibly welcoming, attentive and genuinely makes you feel special. The hotel itself is breathtaking. The foyer feels like stepping back in time to an era of glamour, elegance and fine craftsmanship. The beautiful marble, intricate plasterwork and wonderful hand painted details in the lifts are exceptional. Everywhere you look there is something beautiful to admire. Our refurbished room was stunning. It had wonderfully thick carpets and an elegant Art Deco feel, while still being modern, fresh and immaculately clean. The marble bathroom was beautiful and stocked with excellent toiletries. Even the smallest details had been considered from the complimentary mini bar to the drawers and wardrobes lined with green leather. Everything felt luxurious and beautifully finished. The room was absolutely spotless. The pool area was another highlight. It is beautifully maintained with skylights above and a wonderfully peaceful atmosphere. Although the pool itself isn't huge, it has a jet stream that allows you to swim continuously against the current, almost like a treadmill for swimming. Again, everything was exceptionally clean. Breakfast was outstanding and easily one of the best hotel breakfasts I have ever had. The setting is magnificent with beautiful walnut chairs and an incredible stained glass domed roof creating a wonderfully elegant atmosphere. The food was superb and the service matched the surroundings perfectly. The Savoy manages to combine history, glamour and traditional luxury with all the comforts of a beautifully modern hotel. The attention to detail is extraordinary but what really makes it special is the staff and the way they make you feel so welcome. A truly wonderful experience from beginning to end. I cannot praise The Savoy highly enough and would return without hesitation.

Close your eyes and imagine the splendour of those classic hotels of the 1920s and 1930s, now, imagine a team of people whose dedication to service would rival the mythical team at Downton Abbey. Rather than some hospitality Unicorn, you've just imagined The Savoy hotel, and her wonderful staff. For years I've wanted to stay in The Savoy, but couldn't quite justify it. After what's been a challenging year we decided to just do it, and I'm so glad we did. The hotel itself is a creature of beauty, exactly how you imagine a luxury hotel should be. Brimming with class & elegance. Somewhere over the recent decades we've been desensitised to what 5 star means. Someone in corporate hospitality has decided it's really just a checkbox of amenities, well not in The Savoy! The people, and those intangible levels of utter dedication to their vocation set The Savoy at the pinnacle of excellence. These are people like you or I, the same worries, the same stresses, yet to a man & woman they take service to levels beyond your greatest expectations. I almost missed this trip, my dog needed spinal surgery in July and I wasn't sure how his recovery would go. The team remembered that and left out a lovely note and a packet of dog treats to bring home to him. We met a team member who asked if they might share our elevator, we said "Of course, this is your hotel, we're just passing through." He quickly corrected me and said "No, this hotel is for you, and we're here to serve!" Thos intangibles, attention and a care for every single detail that's being lost in our modern world. Well, not in The Savoy! Don't be foolish like was, waiting for my 50th Birthday. Find your justification and treat yourself, you won't regret it. Fantastic team of people in a glorious, historic hotel.