St. Ermin's Hotel

St. Ermin's is a gem. The historic building is gorgeous and unique. The location is steps from sites and transportation. The food and beverage offerings delight. The service exceeds all others. Combined, the experience is memorable and feels like something from a time gone by. We feel truly lucky to have experienced it.

While staying at St. Ermin's, I had a small medical issue. Giulia took time with me to get my issue addressed. She was very kind and concerned, along with the rest of the staff. In addition, Gary (concierge) had so much knowledge and guidance for our few days in London. We highly recommend St. Ermin's Hotel!!

What makes this hotel shine above many others is the staff. They are exceptionally helpful, friendly, knowledgeable, and attentive offering to help well in advance of you even asking for it. I should have recorded all the names the staff who helped me to list them here. But without exception everyone was excellent. All the reviews about location and walkability are 100% accurate. This will be my go to hotel my visit London in the future.

The St. Ermin’s Hotel was a fantastic place to stay in London. The location of the hotel is convenient to Westminster Abbey, Big Ben, the Churchill War Rooms, Buckingham Palace, etc. They have a lovely wine tasting from 5:30-6:30 on summer evenings where you can sit outside in their courtyard. However, what really sets this hotel apart is the service. It is comparable to any 5 star accommodation.

The hotel was very nice and comfortable, and everyone was hospitable and very welcoming. The breakfast was fantastic, with traditional British breakfast items like teas and baked beans to fresh honeycomb pulled from the hives on the third floor and thinly sliced smoked salmon for lox bagels. It was amazing and wonderful waking up to something so delicious as that. The rooms were nice and kept clean, the only thing I didn't love is that the description said there would be two beds, with one being a pull out sofa and the other a king bed, but when we got in the room, the "pull out sofa" was a love seat. That didn't pull out. However the king fit two people comfortably so we were fine. The hotel is quiet and relaxing in the lobby but not too quiet, with a little music always playing in the background to keep it friendly. Happy hour was also great, they provided complimentary drinks and even a performance one night to keep the festivities high. Overall, it was a great experience, and I would definitely come back if I had the chance.