Our experience, unfortunately, was not a good one. I would prefer not to write a public review but after sending two emails without a response, this seems to be the best option. We were put in two rooms on the second floor, and immediately it was clear that the hotel, outside of the lobby, was run down and generally quite shabby, particularly in the common area hallways and rooms. While the reviews that I had read noted renovated rooms, that was not our experience. Further, there was only one available elevator, causing our family to wait upwards of 20+ minutes just to get to the second floor. As a result, we were happy to take the stairs to and from our room. However, there appeared to be no public staircase out of the hotel, which seems like a serious fire code violation. After waiting so long for an elevator, another guest showed us an exit through stairs that took us to the lobby through what appeared to be a small employee hallway. When we did this, we were chastised by an employee who told us that it is an employees only area and to get out. It was quite embarrassing to be spoken to like that in front of my children when we were simply looking to leave the hotel. That was the first negative experience, and we then took the elevators each time, waiting and waiting. On Wednesday morning, we needed to leave for the airport at 5:00 am, and so the Concierge was kind enough to call us a cab. However, the cab arrived early at 4:45 am so we rushed down the elevator to the cab and handed our keys to the front desk on the way out. It was at that time that the front desk attendant ran out of the building with us and asked us for our credit card while the cab was about to pull away. It was literally as if she thought we were leaving without paying, despite the lengthy check in, proof of passports and pre-running of our credit cards that they did in advance for which I paid $2200+ USD. It was again, so deeply embarrassing to have our cab driver tell us, "I think they are concerned that you are leaving without paying." We love the location and thought we were picking a winner but it was the worst part of our trip by far.

Awesome Experience. Staff was vey cooperative. We had a flight @ 9 am which meant us to check out @ 6 am. The hotel staff was very courteous and gave us breakfast on the go.

Bed was good. Glass-bottled water very good. Everything else terrible. No shower water. Had to rinse under running water in tub. Furniture absolutely worst I’ve ever seen. I didnt put my clothes in the drawers or closet. No ability to open window. It only opened about 5 inches and all that could be seen was the moldy, dark walls.

My overall experience was very good but only thing which disappointed me that indian meal options are very rare in the menu whether in the breakfast or dinner you guys should definitely do something for this and redesign your menu again .You guys should provide atleast 50 into 50 ratio for indian food and other foods I mean include more indian dishes in your menu so that all indian community can enjoy meal also.

Our four-day stay at St. James' Court, A Taj Hotel in London was delightful. Accompanied by my wife and two kids, we experienced excellent service from the attentive staff and appreciated the hotel's prime location. Overall, a wonderful experience for the whole family!