Town Hall Hotel

We chose this hotel due to the location being close to Victoria Park for an event we were attending. Upon arrival we did arrive early at around 1:30 pm. We didn’t expect to be able to enter our room but we thought we’d ask ;The Lady said we could possibly check in at 2:30 to come back. She gave me a card to go and use the changing facilities. I was really surprised that there was no bar or restaurant or anything at all open on a Sunday so we couldn’t sit and relax and have something to eat and drink while we waited for our room that was really shocking. Our room is ready at 2:30 and we had a one bedroom suite for three of us and it was a very nice room. The only thing is the frosted glass wasn’t great for privacy in the shower so do you watch out for that If you will stay in this room. We had a comfortable night and the bed was comfortable. The room had everything that we needed and even a small kitchen area. Unfortunately breakfast was a big letdown. We got there at 10:10am & there was a queue Of people waiting to be seated and no one came for at least another 10 minutes to ask for our room Number and get us a table. Service was really slow unfortunately and we didn’t get our food until maybe 10.50am so I had to go and speak to reception and tell them that we will be late for checkout. They did extend our checkout and the ;The guy on the desk was friendly. Breakfast was a real letdown unfortunately it was like it was all deep fried the bacon the sausage that I asked for the eggs over easy and they came well done and I did notice the table next to me. The eggs were like that as well I did ask for some more and they did come cooked well. Overall, the location was good. The room was nice, but we wouldn’t stay here again there are many better places to choose from in London.

Wow, what an amazing hotel! Still had the old courtroom intact and some awesome art throughout the whole hotel. We got upgraded to an apartment, amazing, so much room and cheeky slippers and robes🤪 breakfast was lovely BUT the staff were amazing, so helpful! Stay there, you will not regret it 😃

Excellent! The staff were so friendly and professional, particularly Daniel on reception. I can’t fault my stay. I am looking forward to returning to enjoy the exceptional amenities, ambience and delicious food. The rooms are well appointed and luxurious. Thank you for making my time in London so special!

I visited as a disabled customer. I had left my husband with our luggage outside. We were looking for a hotel to book into. As I am disabled, I usually visit beforehand. I am sorry to say the reception from 2 of the staff was rude and unhelpful. I am deaf and I will not be staying or recommending this venue to colleagues or friends.

Excellent hotel, great spacious room with a full kitchen including an oven and washingmachine. Lovely pool too. Thanks