The Orlando Hotel, Los Angeles

This is a very nice little boutique hotel in a great location, at an affordable price, and I enjoyed my stay. I'm happy to have found it and expect to return. But there's room for improvement, and I'm surprised to see that the Orlando site describes it as a luxury hotel. It definitely isn't. As long as you don't expect it to have luxury amenities, or even full-service ones, I think you'll be happy there. I was in town in September 2017 for the birthday of a friend who lives in the area, and the location put me within walking (or easy Lyft) distance of his house, shopping at the Beverly Center and Nordstrom Rack for last minute accessory and cosmetic needs, the Grove for brunch and people watching, and the restaurants of 3rd, Beverly, and La Cienega for some wonderful meals. The front desk staff was friendly and helpful. My room was very large, comfortable, and on the whole attractive. It's a LITTLE noisy between rooms, the WiFi is bad (I couldn't even FaceTime my family) and the fixtures and furnishings, while contemporary and clean-lined, are clearly showing age and wear. The continental breakfast is a welcome amenity in the absence of a restaurant, but better fruit (berries and/or melon rather than age-defying apples and green bananas), nuts, granola, some Greek yogurt and/or other protein source, and a whole-grain or partially whole grain carb would be a desirable alternative to the delicious but very sugary mini croissants and mini muffins. (If the Hampton Inn can do it, so can the Orando, guys.) If you get there early enough you may find some protein in the form of a ham and cheese mini croissant, but that's about it. On the whole it didn't feel like a healthy way to start the day, especially a couple days in a row.

Staff was very friendly and helpful. Room was clean and was a good size and so was the bathroom. The bed was fairly comfortable. Although the address was 3rd Street the entrance was actually on Orlando. Drove up in a rental and couldn't find the entrance and thought that they were out of business. The Wi-Fi was spotty. It's about a 25 min walk to the Farmer's Market and The Grove and about 8 min walk to Beverly Center.

The staff were excellent, help with information regarding restaurants and top things to do. Located in great area to walk to farmers market, shopping. Heaps of restaurants close by including Macy's and Bloomingdales.

Arrival, rude staff who I felt thought were all waiting to be superstars and my checking in was an inconvenience. Whoever owns this hotel needs to think more carefully about the staff. They are the face, character and standard of you property. None of my group appreciated the attitude and lack of manners from pretty much all your staff. We are by nature a very decent touring party who have travelled the world extensively and have all learned the patience and reserving judgement is a great benefit to oneself. My Agent a TAG had advanced all pre auth forms for all charges with my card, keys were supposed to be cut and ready in key packets with coming lists. We all flew in from London and at 11pm at night we are dealing with the most irritating chap asking for credit cards, forms to be filled in, would not check his system to look for notes. Very unprofessional and when you are there on business and are very busy, dealing with these characters on reception just makes for a bad start. The rooms, nice and comfy but enough of that.....I with I'd booked the Sportsmans Lodge instead.!

We were going to a filming of the Dr Phil Show, We live in Northern California, so we decided to drive down and stay in a Hotel with our little dog. We tried contacting numerous hotels to see if they were pet friendly. We found some that would take us but not the dog and some that would take the dog and not us.(lol). We came across the Orlando Hotel; It was an extra $50.00 for our little dog. We made the reservations. We really had no idea of what the Hotel would be like. To our surprise, the location was great and the room was excellent. The Hotel receptionist asked us if we would like a room on the side facing 3rd street with a view but noisy or a room on the other side with no noise and no view; we took the quiet room. Everything was exceptional: the rooms, the location and the staff was courteous and helpful(the even helped me set up a Uber account). The Continental Breakfast was just pastries with coffee and juice. I would have preferred some fresh whole fruit or sliced melons. The only thing there was a $28.00 fee extra a day for parking. We would liked to have known that before we got there. I don't remember if it was on the confirmation or not. If we go to down to that area again, we would certainly stay at the Orlando Hotel.