Perfect place for relax and time spending with family. Very professional stuff and perfect atmosphere

Best Hotel Experience. If you can afford it, book it. Professional and courteous staff. Amazing views!

"During our brief stay at this hotel with my mom, we were treated to exceptional service that truly stood out. The restaurant surpassed our expectations, and Daniel's warm hospitality made our dining experience memorable. The reception staff, including Ariana, Elisa, and Jacomo, were also outstanding, ensuring we felt welcomed and valued throughout our stay. Without a doubt, we look forward to returning to this hotel in the future."

Great views to the lake, super friendly staff, walking distance from city. The food was absolutely delicious, it was a lovely experience with top level staff! They are dog friendly, made a little card with my dog’s picture and name, along with some healthy treetoes - she loooved them.

The hotel offers an amazing view on Lake Lugano, especially in the morning, during the delicious breakfast, on the terrace. However, we were very disappointed in the room quality. Even though it was clean, there were a lot of stains (on the walls, on the lamps...). The bathroom was clean, but in such a hotel, I expect the shower to be properly fixed and not to stay in my hand when I switch it on. The service at the restaurant was decent, but the person in charge made us feel not welcome. Prices in the restaurant, not even the gastronomic one, are very high... All in all, it's not a place I would recommend for something else then a drink to enjoy the breathtaking view.