November 12, 2017 for 3 nights for 2 adults.
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Villa Florentine in Lyon, France
Those travelers who appreciate both the glories of the past and the innovation of the future will adore Lyon, home to the warm and welcoming Villa Florentine. Just two hours by train from Paris, the dynamic city provides a spectacular backdrop for signature Relais & Chateaux élan, beginning with a fusion of period furnishings and contemporary design aesthetics. Among the hotel's many treasures is the Michelin-starred dining room, beautifully positioned in the original Trinity Convent and featuring a winter garden, summer terrace and panoramic views of the city.
Ancient Roman ruins, a pioneering Renzo Piano-design amphitheater and one of the oldest summer festivals in Europe. Lyon is filled with endless delights. As you explore the neighborhoods that flank the Saone River, you will discover traditional sidewalk cafés, unforgettable haute cuisine, antique dealers, historic Notre Dame Basilica and a lively, thriving Old Town. Because Lyon is situated in the Rhone Valley, wine tasting is essential. When exploring outlying medieval villages, save time to stop and sip the Beaujolais along the way.
Location of Villa Florentine
Nearest Airport: LYS
Amenities for Villa Florentine
- General Information
- 19 Guest Rooms
- On-Site Amenities
- Meeting Rooms
- Historic Sites
Reviews for Villa Florentine
This is a wonderful hotel with history. Very friendly and helpful staff. The pool (though small) is great and has a jacuzzi area, & "hot beds" too. The view over the City from the pool area is amazing. The food in the restaurant is wonderful (not cheap) but comes top of the Michelin starred places to eat in Lyon. The hotel is a short walk from the old town with many bars and cheap eateries. The rooms (and bathrooms) are spacious and very clean. I would highly recommend.
JudithN6 - London, United Kingdom
We were there only one night. The facility is beyond belief beautiful. The room was beautiful. The pool area and bar was spectacular with a terrific view of Lyon from on high. Unfortunately, it was not up to Relais & Chateau standards. Someone on staff made the decision to turn off the hotel Air Conditioning while we were there. It was hot. The manager offered a fan to move hot air around our room. We tried to open windows and it worked from the temperature perspective, but our room was by and above the narrow street. Truck traffic all night long. Loud noise all night long. Garbage trucks banging away starting at 4:30 or so. We had room service for dinner and it was just OK. The main restaurant was closed. Not too good. Had we known that we would have booked dinner in Lyon. The staff tried to help but it was to no avail. We will not stay at this Relais again. Beautiful facility but not so much, if you get my drift.
Dave G - Dallas, Texas
1. I had reserved an Airport Pickup. They were not there when I arrived, I waited 15 min, then called hotel. They said they would call driver and call me back. After 15 more minutes, I called back and was told they had made a mistake and the car was requested for the next day. they knew when I was checking in and had a copy of my flight schedule - no excuse given as to how mistake was made. 2. I requested an appointment for a shampoo and blow dry - they did not have the service at the hotel so they made one outside of the hotel for me. They gave me directions for a walk - I had 30 min and they said it was just a short walk; well 30 min. later I arrived at the location (I am 70 years old). It was a filthly tiny hole in the wall Barber shop - it said for Men on the shop window. They did not have my appointment or anywhere to sit while I tried to call the hotel for assistance. 5 minutes later while I was trying to get the the person who answered the phone to get the concierge on the phone, a girl in the shop came outside to the sidewalk to show me she did have my name on the appointment book!!! and they would do my hair in 10 to 20 minutes. There was no way I wanted the appointment after seeing the place and then having to wait gave me time to realize I was better off not having them do my hair. both instances the Concierge was well aware of the problem, but when I arrive back at the hotel, he or anyone else, never made any apology to me. As I say, being 70 and traveling alone, I need and expected the quality service I have received at other Relais & Chateaux. 3. After they showed me to my room, they mentioned that they did not have airconditioning. 4. The breakfast room was not nice, it was enclosed and dark. I did not have views, so I elected to take my breakfast - no one else was outside, so I got no service. The food was served buffet style and was good, particularly the breads. However, the condition of the patio - adjacent to the pool was is very bad shape. there were some pots for flowers and the plants were half dead. The railing and flooring were very dirty. So sad, it could have been so much nicer. The view from the room window was very nice, but again should have been cleaner - hairs on floor around toilet! Some mold on tiles around tub.
Linda H - Houston, Texas, USA
We loved the Villa Florentine. The staff could not have been better. Petrine on reception and Nicholas the concierge could not have been more helpful and charming. We had a superb meal in the Michelin restaurant. Everything I requested in my booking re a table in the window, a room with a balcony and view was attended to. The swimming pool and terrace was a huge bonus and with the benefit of the wonderful view was a real treat. Although above the city, it is only 10 minutes walk to the old part - as long as you can do steps! My only comment would be that Room 1 which we stayed in and was lovely with a big balcony and view was a bit noisy. There was noise from the garage which was below us and also from the breakfast room which was above us. The noise started quite early and sounded as if furniture was being dragged across the room. It didn't worry us too much but if you wanted to sleep in it might be a real nuisance. We would certainly stay here again if revisiting the delightful city of Lyon
Tootlepip3 - East Sussex, United Kingdom
The Villa Florentine was highly recommended by both friends and TripAdvisor, but it was a disappointment. We arrived at 5:30 PM after a long day and wanted to go right to our room. That was not possible, however, because there was only one staff person on the main floor, and she had to wait until her colleague returned. After 10 minutes, he returned. We had requested a junior suite, and were informed that the suite allocated us was a duplex. I am no spring chicken, and a little unsteady, so we asked for a suite on one level. We were then showed a suite that had 7 steps from the bedroom to the bathroom. I did not want to break my neck going to the bathroom in the middle of the night, and I again asked for something on one level. We were shown a room (not a suite) and told that we would be moved the next day. Although there was no view, the room was fine, large, and with a modernized bathroom. The next day, we were moved to a very nice junior suite with a fabulous view and a terrace (room # 4). The bathroom was large, with 2 sinks, and a separate toilet room. The only (small) negative was that the shower was hand held, with the bracket to hold the unit at waist level instead of shoulder level, so it was awkward to take a shower. I asked for an English language newspaper to be delivered to my room every morning and was told that was not possible. This is the only luxury hotel I have ever stayed in anywhere in the world where I could not get that. I could understand it if they were out in the countryside, but they are in the heart of Lyon. All of the staff were very friendly, knowledgeable, and helpful, with one exception, Anne Christensen. When I checked out, I noticed a charge of 40 euros for â€śConvertersâ€ť. I asked about it, and she said that was for the 2 electrical converters I had borrowed. I thought â€śDid you think I stole them?â€ť, but I said â€śI left them in the roomâ€ť. Only after another employee went up to the room and came back holding the converters to show her, did she agree to eliminate the charge. (Incidentally the retail price of this type of converter is 6 Euros, not 20.) I have never had this happen at another hotel. I then noticed that they had charge me the suite rate for the first night that we had slept in a regular room. I pointed this out and she said that since we had reserved a suite, we had to pay for it. That we should have said when we made the reservation that we didnâ€™t want a room with steps. I suggested that they should have notified me when they confirmed the reservation. We discussed this for a while, and I asked to speak to the manager. She said that she was the manager. So, I said that I was not willing to pay the bill if it included that higher rate for the room that we had not slept in. She asked â€śDo you think you can stay in a hotel and not pay for it? â€ś , and â€śYou are trying to blackmail meâ€ť. I thought she was rude, but continued to say that I was only willing to pay the room rate for the first night for the room we actually slept in. Eventually, through gritted teeth she prepared an appropriate bill, which I paid.
Heagy1 - Sea Island, Georgia