This place needs a serious makeover. This hotel is in a beautiful location, however it is seriously run down and needs an injection of cash. The rooms are extremely dirty and dated, with broken electrics and mouldy bathrooms. The natural springs are beautiful, however the one that is onsite requires immediate cleaning. The cold pool is dated and dirty. The public springs nearby are full of locals taking their showers, which was not a pleasant experience. The only positive of this hotel was the restaurant’s al a cart menu. The servers were helpful and the food was nice. This was an unpleasant experience and we were delighted to leave this hotel. I would not recommend to anyone.

Dreamy location, shame about the hotel. The surroundings are amazing but the hotel itself is dirty, unmaintained and very disappointing. -mouldy showers -broken lights -slimey pool -broken lift -faulty electrics We decided to leave early and go to the hilton hotel 30 mins down the road.

Ma’In hot springs hotel is a must go place. The staff was very friendly. I had the best and wonderful time. I want to thank the manager of the hotel that arranged me the best room for my honey moon, Mohammad that is taking care of the restaurant ( gave a exceptional service), and mister Fares ( that gave very nice tips about local store in Dead Sea). I would totally recommend this place. I can’t wait to come back.

The staff lied about what we had access to with a day pass. They said 5 waterfalls for 15jd when it says 10jd online and we only got access to 2. It was dirty, run down, disgusting, we found an old razor blade in the water, cigarette butts everywhere and the changing rooms were disgusting. Not worth the ticket entry price, staff just sits around scratching their belly button and are super unhelpful. Their online presence is as outdated as the facilities and they wanted 85jd / hour for the spa because they engage in day light robbery. Money and time would be better spent literally anywhere else

We came because of the natural beauty. That part didn’t disappoint even though the pool is too hot to swim in. It was the hotel itself. This place is completely dilapidated. The good: The location is amazing but be prepared for a long drive up through the hills. The falls are beautiful. The people are polite and helpful. The food is good. The breakfast buffet is outstanding. And they serve alcohol which is rare in Muslim countries. The bad: Where do I begin? Cleanliness gets a zero! Everything was coated with a layer of grime. This might be fine for Jordanians but Americans will have big problem with it. All the furniture and fixtures need to be replaced (see my photos). They ran out of shampoo. The room was dirty. We upgraded to a suite because our first room was unliveable. The pool area was filthy.