Belmond Reid's Palace

Just returned from another amazing stay at Reids. The hotel was elegant and beautiful as always, and the staff incredibly friendly, helpful and professional. A big thank you to Carlota for all her help and advice during our stay, and to all the staff for their excellent attention to detail and perfection in every way. Our Seaview room in the original part of the hotel was stunning and really made our stay special with lovely views of the garden and sea. Breakfast was a delicious delight every morning, and a big thank you to the staff for their happy friendly welcome each morning. The gardens were very tranquil and restful and made for a relaxing daily walk, and an early evening glass of wine spot 😊. Pool area was sublime and relaxing and thank you to the pool staff for their help and attention to every detail. This was an amazing break in the sun, away from the stress of the daily grind, spent with a fun and fantastic group of staff in an incredibly beautiful hotel. Thank you.

A perfect, relaxing stay, friendly and helpful staff, excellent pool, nice surprises such as the little presents in your room every night or the drinks reception with the manager. There is a free shuttle to town several times a day and it also is just a short walk to a nice promenade with very good restaurants. Don‘t miss the falconer visiting the hotel every day - say hello to Jimmy, the harris hawk. The garden is fantastic, don‘t miss the free tour.

The hotel, facilities and service are just fabulous. From the moment you arrive and are greeted at the door you know you're in for a great stay. It's the little touches that truly make the experience; canapés with drinks in the bar, water brought to you when you sit by the pool, eggs just the way you like them at breakfast and the little treats each evening when the beds are turned down. We will be back.

Our recent stay at Reid’s Palace became unforgettable for unexpected reasons. During our visit, my husband fractured his kneecap. What could have turned into a very stressful experience was handled with extraordinary professionalism, empathy, and genuine care from the entire team. From immediately calling a doctor and arranging a wheelchair, to cancelling our reservations through the concierge, moving us to a more accessible room, and even accommodating us for dinner at William Restaurant despite my husband not being allowed to straighten his leg — everything was managed seamlessly and with kindness. A special thank you goes to Helga from the Guest Experience team. She originally helped us arrange a wonderful program, and the moment she learned about the accident, she proactively cancelled everything for us. When I called to request the cancellations, it had already been taken care of. That level of attentiveness is rare and deeply appreciated. Everyone at reception was incredibly warm and supportive (unfortunately I do not know all their names), and the team at William Restaurant was equally wonderful. This is exactly what sets Reid’s Palace apart from other hotels — not just the beauty of the property, but the people. We are truly grateful for all the help and support. Thank you to the entire team.

This was something special as was amazing from start to finish. The facilities the staff were first class. The service stands out above all. We had a wonderful stay . For a special treat we dined in the William restaurant which definitely deserves it's Michelin star .