Belmond Reid's Palace

A really special hotel that we hope to revisit again soon. We stayed 8 days in October 2025 From the moment you arrive the staff are all friendly and helpful . The pool team, doormen, cleaners, turn down are all fabulous staff. Every area of the hotel is nice, with seating areas to enjoy each vista this hotel has to offer - Our balcony was a perfect spot to watch the sunrise before heading for a long and leisurely breakfast. We were so lucky with our room - 840 You can order eggs and other bespoke options - the fruit at breakfast is delightful. We ate at the italian - villa cipriani - it was a bit expensive, but a lovely experience - we did it twice - but there are equally good eateries in town. We also had the reids afternoon tea - we have a few whinges about this… Not everybody engaged with the dress code- we had people in t shirts, shorts and baseball hats ( american). I think reids need to say “ would sir like a jacket”’.! This behaviour by so many guests who were clearly not staying at the hotel dramatically cheapened the experience. But so did the upsell in the afternoon tea experience - “would sir like champagne?” “No… its ok… we dont drink” was my reply… “well if you change your mind” was the answer… At what point am i likely to suddenly take up alcohol! I think reids needs to prioritise those paying $1000 a night over those paying $100 for afternoon tea…. Or have a separate area for guests. We did the Reids garden tour with Grace - which was brilliant - very knowledgeable You can borrow kayaks and SUP for free from the pool team Swim in the sea, dive from the high board at low tide, but watch for the current if you arent used to sea swimming. All in all - one of the best hotels we have stayed in, and we are super grateful to the team for an incredible room allocation which really made our stay!

A really special hotel that I hope to revisit soon. From the moment you arrive the staff are all friendly and helpful . Every area of the hotel is exquisite, with seating areas to enjoy each vista this hotel has to offer . Our balcony was a perfect spot to watch the sunrise before heading for a long and leisurely breakfast, we were certainly set for the day . Cipriani was such a good restaurant we visited twice . The 1891 bar with exceptional views out to sea offers a great choice and the live music perfect . Our visit really was special and I would highly recommend this hotel to others.

An outstanding stay with fantastic staff that are wonderfully attentive with personalised service. They really elevated the experience. Old world history and charm along with all the updated modernity make this a proper relaxed but upscale and refined feel.

In all respects, Reid's Palace exceeds expectations - staff, rooms, service and food (not forgetting the gardens) - all classic and memorable.

Our 1st time at Reid’s Madeira and definitely not our last. A wonderful experience so much so we hardly left the hotel