NH Collection Madrid Palacio de Tepa
Madrid, Spain
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About the Hotel
In the Las Letras district of Madrid, an area brimming with history and culture, NH Collection Madrid Palacio de Tepa is an enchanting and artful luxury hotel experience. A part of the LVX collection of Preferred Hotels & Resorts, and within minutes of the famous Plaza Mayor and Plaza Santa Ana, this striking contemporary hotel is housed in an 18th-century building, creating a juxtaposition of history and modernity that aptly represents the dynamic nature of this capital city. Gorgeous rooms and suites feature sleek design and architecture, all the while preserving original features, and are equipped with luxe amenities like wireless internet access, iPod speakers, and LCD televisions. Marble bathrooms with glass enclosed showers, down feather pillows, 24-hour room service, and sunny picture windows complete the picture of style of comfort, and guests enjoy access to the state-of-the-art fitness center and spa located just adjacent to the hotel. Stay in the best of hands during your time in Madrid, at the splendid NH Collection Madrid Palacio de Tepa.
Location
NH Collection Madrid Palacio de Tepa
Calle San Sebastián, 2
Madrid, Spain
28012
Nearest Airport: MAD
Amenities & Services
- Concierge
- Childcare
- Restaurant
- Room Service
Reviews for NH Collection Madrid Palacio de Tepa
I almost got robbed in front of hotel
The hotel was beautiful, clean, elegant, and centrally located. First off I arrived at 3pm check-in time, room was not ready. Because I’m a platinum Amex member they gave me upgrade after waiting at bar. Front dest women was very cold, rude in my opinion. Next day when I went outside of hotel for fresh air, I almost got robbed/kidnapped ! In day time and next to hotel. 2 men grabbed me by my wrist my very expensive Rolex watch claiming to be undercover police men. I screamed fought back and insisted to go inside hotel if they wanted to search me/ talk to me. I basically dragged the guy holding on to my Rolex inside hotel. Inside they flashed a paper badge to front desk . Not once did security come and verify or front desk . They went through my purse etc. But what concerned me was the lack of security. These men literally tried to steal my watch and wouldn’t physically let go of me . I doubt that’s how the police act towards a tourist in a high end hotel. Not until I called Amex to explain what happened did the hotel security come talk to me. Worst experience of my life !!! Either the hotel is on on it alerting thieves. Or they simply don’t care about their clients . I will never stay there again . So disappointed,
Tatiana M
Great hotel
Great service. Perfect area. Big room. Good food. Highly recommended hotel in Barrio de las Letras, Madrid.
Ibis M
Our stay in Madrid.
We loved the location nd enjoyed the service. They were attentive to all our requirements, gave great suggestions for us when we asked them and the two ladies at the Concierge desk Lily and Nouri were excellent. The Staff too , at breakfast and house keeping and the front desk were all very helpful and gracious .
mnnoohu - Los Angeles, California
Upscale in a great location
Delightful stay, professional and welcoming staff, lovely room. Location is excellent. The plaza offers lots of food options to enjoy the Madrid lifestyle .
RVingNolefan - Florida
Hotel experience
Excellent hotel and team. I really recommend it. Thank you everyone for making my stay in Madrid even more memorable.
gwelch2026 - Madrid, Spain
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