Westin Palace Madrid

Stayed there for 5 nights, it's more than amazing. Staff always smile. Friendly and very very helpful. Room was large and very clean. Bathroom was clean. Very good location. Really I was happy there, and I recommend it to everyone. It's more than 5 stars hotel and 10 stars staff. Thank you the palace madrid. They make me love this amazing city.

I am at the hotel as I write. It’s a nice hotel with nice staff and a very good breakfast. It’s in a wonderful location. The experience is a letdown because the Miami Dolphins are here for a football game on Sunday and security are on edge and not very friendly. If NFL teams need hotels they should takeover an entire hotel and not inconvenience other guests. My 5 star review is 4 because of the team being here. To be clear the issue isn’t the team or the players but the inconvenience, the security and the fans in the lobby.

This hotel exceeded our expectations. It was absolutely beautiful. They had just renovation so everything was pristine but what was most impressive was the level of service provided by the employees. During this trip to Spain, I stayed a various luxury hotels but this property exuded excellence. The staff is professional, yet friendly and welcoming. There was a sincerity about the service that did not feel forced as in the other properties. The staff also seemed to take great pride in the property and it's history. The location was also ideal. So close to major tourist areas which allowed walking to these areas which I love. Amenities in room were top notch. I would love to return in the future and would certainly recommend to any one looking for and ideal place to stay in Madrid.

Excellent all around. Beautiful hotel, spacious and well-appointed room. Venue is beautiful, formal, yet inviting. Great service staff. Location is great - near Park and off of Gran Via so within walking distance of transportation, restaurants, etc. Wonderful place to stay when seeing the beautiful city of Madrid. Would definitely go back.

Smack dab in the bustling city, but when inside, this property is pure chic and savvy. Iconic, vintage old world hotel is a gem. Huge lobby with prestigious steps and staircase, makes it feel majestic.Terrific and truly helpful top tier concierges’ with complete knowledge of the area ++. Excellent function space in one area and beautifully appointed. Highlight is the dining room with its extraordinary stained glass cupola. You have to see it to appreciate its’ splendor. Terrific food. Best feature- most comfortable bed, sumptuous linens and filled feather pillows, provide the most comfortable, sinking in, soft and cozy sleep. Well done everyone!!!