The Equinox Golf Resort & Spa
Manchester Village, Vermont
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About the Hotel
Nestled in the Green Mountains of Vermont find the world class Avanyu Spa, at the historic Equinox Hotel in Manchester Village. At home in the peaceful fresh mountain air, towering trees, and crystal-clear water of the nearby Equinox springs, Avanyu brings together an appreciation for the healing powers of mother nature with an expertise in modern therapies to nourish and rejuvenate. Whether you choose to luxuriate in a massage, facial or body treatment, or take advantage of the Spaâ€(TM)s 75 foot heated swimming pool, fitness center and relaxation rooms, your time in this picturesque place will leave you ready to re-enter the world with renewed strength.
Location
The Equinox Golf Resort & Spa
3567 Main Street
Manchester Village, Vermont
05254
Nearest Airport: MHT
Features and Amenities
- Dining
- Room Service
- On-Site Amenities
- Pool
- Spa on Property
- Spa Services
- Activities
- Fishing
- Hiking
- Business
- Meeting Rooms
- Family
- Children's Programs
- Babysitting
- Nearby
- Historic Sites
- Shopping
- Interests
- Golf
- Hotels
- Signature Perks
Reviews for The Equinox Golf Resort & Spa
Run Down
I hope the new ownership Brookfield will seriously consider putting some much needed money into this hotel - the grounds are a mess with old poorly maintained plant material and non defined beds - The floors are worn and there were boxes piled every where - I remember this hotels hay day and it just tired looking -
Hockey9119 - New Jersey
It was a wonderful little getaway, even for business.
I visited during a business trip in mid April. I'm not a huge "traveler" so it was a treat for me to just "get away" even if it was for business. The staff I encountered were friendly, the room was nice and the bed/pillows were amazing. It's a beautiful property but a little challenging to navigate at first. I joked with the front desk when I was checking out if the $150.00 comp fee be applied toward the mattress and a pillow. The restaurant was closed the evening we arrived so we walked down the road to the Silver Fork. The food was good, breakfast and lunch were provided on the day I was attending. I do not know the name of the gentleman who helped me but he was from the front desk and it was his first day back after an extended leave. Upon arrival, I had worked all day and driven 1.5 hours so I was tired and got a little turned around. He gladly helped me find my way and get settled in.
Lisa B
No advanced planning on mgmt part to meet customers expectations.
Day prior to eclipse,waited 1.5 hrs to check in with only one person manning front desk. Restaurant minimally staffed and food choices limited due to the lack of planning. You would think they would have planned in advance for the amount of patrons with reservations. Shameful management performance.
Bill G - Valatie, New York
Frustrating (and unresolved) reservation experience
The room was clean and comfortable with a fabulous view (mountain view two queen). The bar experience was interesting because while the service was fabulous, the young man behind the bar on March 16th was incredible, it wasn't stocked, it seemed like they were out of more things than they had. At one point there were several managers standing around while he was busting his butt to find things he didn't have. I felt bad every time he came back to tell us he was out of something else, it was clearly out of his control. The outdoor terrace was fun and nice to be outside on an unseasonably warm march day but we had to ask several times to light the fire pit and when someone tried, it smelled of propane for 15 minutes or so before someone figured it out and actually got them lit. Our spa treatments were fab although expensive. The hot tub was leaning toward warm rather than hot but it was okay. The steam room and the sauna were both out of commission which was disappointing. Normally, I would have given this three bubbles - I'm giving it 1 because I had originally booked this for April but they couldn't confirm spa treatments that far in advance and that was the whole purpose of our trip so I called back to move it to an earlier date. Just today I got an email confirming my upcoming reservation. When I called to say, we already stayed, this reservation shouldn't be active - someone not at the hotel kept me on hold for over 20 minutes only to tell me I missed the cxl window and I'll have to pay. Seriously? She said she would submit a customer service request for me and I can wait for 48 hours for an email after which she said she was looking forward to welcoming me to Equinox. Talk about disingenuous service. Additionally, when booking originally we booked a guaranteed connecting room for a small upgrade cost, but to do so you had to book both rooms at full rate and then they would "refund you later" - clunky at best. I feel the need to comb my credit card statement and find out how much they've charged me so far.
Kmendoza_TA - Exeter, New Hampshire
Terrible experience!
So disappointed with the experience at this hotel! The line to check in was very long and there was only one person working at the desk. Tried to check in twice and was told our room wasn’t ready both times. The lady at the front desk was very rude and unhelpful. She said she would take our phone number and call when the room was ready. 3 hours later we still hadn’t heard back so we ended up canceling our reservation.
Suzanne H - Keene, New Hampshire
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