The Peninsula Manila

All is perfect,services,cleanliness, etc except....live music is too loud(piano) It's like the pianist is giving a concert infront of a croud of 2000 + people.Music should be heard as a background when people having their high tea,lunch ,dinner and business talk.I have avoided to sit down in de lobby because of the noise.For our last night in the hotel we tried to have our dinner in The Lobby with a guest but i was not able to join the conversation because i could hardly follow the conversation.

I found that the Peninsula Manila is an incredible hotel in terms of service and amenities, but the rooms are definitely dated and in need of refurbishment. I was checking into the hotel for four days to explore Manila and had high hopes, as this was my first visit to a Peninsula hotel, and I had read some incredible reviews about them. The lobby of the hotel is impressive and they were starting the Christmas decorations. Check-in was fast and the service was friendly. The bellhop escorted me up to my room with my luggage and showed me how to work the room. I must admit that when I walked into the room, I was extremely underwhelmed. The furniture was dated and the room had just bare white walls. There were two chairs and a table in the room, and I felt that they were leftovers from other rooms. The bathroom is very dated and has missing caulk and mold in the corners. The shower itself is very cramped, but it has good water pressure and temperature. In fact, I had to change rooms as my AC was not working, nor was the refrigerator in the room. The real saving grace for the hotel is the service and amenities. I had access to the 3rd-level lounge area, and the food options at night were basically a full buffet. Even the breakfast in the morning had a great variety. The service at the hotel is exceptional. Whenever I needed something or simply walked around the hotel, my needs were promptly taken care of. I also understand the ambiance of the hotel as I sat one night on the 3rd level lounge listening to the orchestra play and taking it all in. This hotel would be a full five-star hotel if it updated the rooms. It would take the hotel to another level.

Nestled in the business district of the city center, The Peninsula Manila is a renowned resort. This 5-star property offers a plethora of complimentary services and amenities for business travelers and modern families on the move: early 6am check-in, late night checkout at 10pm, a full gym with 20% off of spa offerings, on-site Michelin dining, poolside bar, business center, and private ballrooms for conventions. The Gallery Club Lounge, located on the 3rd floor, offers a variety of culinary delights throughout the day, including breakfast, lunch, and dinner. In addition, it is the hub for white-glove concierge services, making it suitable for quick meet-and-greets. The service was impeccable and the decor was rustic with lavish accoutrements sprinkled throughout. Without a doubt, this is one of the top accommodations the city has to offer.

Macky and Leona were very helpful at the gallery club. We are beyond happy with our stay. We would like to comeback in the future. The food was always fresh and of the highest quality. The lounge live music was very entertaining as well. The amenities of this hotel were more than enough for our wants and needs.

My experience at The Peninsula Manila was nothing short of amazing before flying back home and although it was a one night stay. The customer service was truly world-class, every staff member was attentive, professional, and made me feel genuinely valued. The food was absolutely delicious, living up to the hotel’s reputation and high standards it’s not just talk, the quality is real. From the elegant surroundings to the beautifully maintained facilities, everything about this hotel speaks of class and consistency. The Peninsula truly delivers on its promise of luxury, comfort, and excellence in every detail.