The Peninsula Manila

I was a fan of the Peninsula for many years I stayed at the Peninsula Manila for the first time Never ever stay at the Peninsula Manila! It is not a Peninsula It is a 4 star hotel at best. Probably 3 star Horrible, incompetent and poorly trained staff Waited more than 15 minutes in line to check in Room Aircon didn’t work Old rooms with a button for “fax” Poor housekeeping No international cable TV channels (eg CNN) on the TV. Only local channels Super slow service at breakfast Car service took forever Room key didn’t work and they blame my mobile for de-magnetising the phone Hotel manager only gives excuses Slow internet An embarrassment to the Peninsula brand

An outstanding stay! Gracious hotel, superb service and attentiveness. Massive breakfast spread. Overall one of our favorite hotel stays ever!

When you first walk into The Peninsula Manila, you are met with an atrium that rivals the best properties in the world. The staff treats you warmly during every step of your stay. At check-in, Maya greeted me with a smile and escorted my family to our room - a corner suite on the 10th floor. The room was clean, the furniture and decor were clean and cared for, and the view was spectacular. This morning at breakfast on the 3rd floor lounge, Maya greeted us with a beautiful smile and ensured that we had everything we needed. She made recommendations and created a delicious moco latte to start our day. Her professionalism, personality, and knowledge made this feel more than simply breakfast and felt as if she had proudly welcomed you into her home. If you see her, greet her with a smile and you will have be treated like family. Everyone, from the amazing and talented mixologists at the bar to each member’s welcome as you return to the hotel, the Peninsula Manila is the hotel you will want to visit and will soon become your new home in the Philippines.

This is a rather late review. Have already reviewed this hotel several times for the past 2 decades I have visited , and stayed at this hotel . Special occasions , Lunar New year, birthday, anniversaries, Valentine’s, Christmas, the Peninsula has its own distinct approach of making it unique. My spouse had her Mother’s Day celebration and she kind of appreciated the experience. Staying at the premier suite , evening cocktails and afternoon tea at the Gallery lounge , and that awesome flexibility of the Peninsula time . Special thanks to duty manager Marian Sanchez for she was the one who handled my account and made sure everything goes in sync.

We have enjoyed the service on the third floor breakfast with Gezel and lobby Eric.