The Peninsula Manila

Location is amazing in the middle of Makati, near the offices and malls. Lobby entrance is amazing with triple height ceilings and a live band at most times, but I am unsure about the entire room being used as a cafe. Room was very nice and spacious. Bed was comfortable. We did get an upgrade so it was more of a middle of the range category vs base. The room faced the busy Makati Avenue, and there was some traffic noise which should be addressed. Else all was good. We were stuck in the hotel for some meals as it was Easter Week and a lot of the surrounding areas were shut down including the malls and restaurants. The breakfast buffet at Escolta was outstanding, if a bit busy. Service was great there. At Spices, the food was great but the service was very basic, and to top it off there were mosquitoes biting away in the solarium room at the restaurant which wasn’t addressed properly. The Lobby restaurant also had indifferent service and the food was the same. Overall, the entire dining experience at the hotel was underwhelming at best. The hotel pool is very nice, and we enjoyed a fun evening there. Overall, the hotel is fine but maybe needs a refurbish. At this point, I would prefer to stay at the Raffles down the street (which I’ve also stayed at on the same trip and reviewed).

This has been the best experience of my life so far. I will definitely look forward to see more of this in the future, and the staff are so respectful and hospitable especially Ms. Gezel.

great afternoon tea. you can walk in with your colleages. relaxing vibe.

Beautiful hotel with excellent staff. The hotel is very well located within a 10 walk of major shopping centres.

Rommel, the waiter in the lounge, consistently provides exceptional service. He is attentive, professional, and always goes the extra mile to make guests feel welcome. What truly stands out is how he remembers and recognizes returning guests it creates a very personal and warm experience every time I visit. I always look forward to seeing him whenever I check in, as his presence adds so much value to the overall stay. Rommel is truly one of the best investments the company has his dedication and genuine hospitality make a lasting impression.