The Peninsula Manila

We have always loved our stays in Manila Peninsula. The service is always in great level and they are incredibly welcoming and warm and making sure that everything is good. Nothing seems to be a problem for the staff. This gives you the feeling of luxury and care and you are able to fully relax in this kind of atmosphere. After all the years gone by the lobby of the hotel is still one of the most impressive in the world. We booked grand deluxe room which is on the street side of the hotel. We ended up downgrading our room after the first night to inner court deluxe room which was a better choice for us. Couple of things that made us feel quite sad for their 50th anniversary is that the hotel facilities need a good maintaining. Room was nice and clean but all the towels were greyish and ripping from the sides, shower toiletries were not I the level of a luxury hotel - the shower gel smelled like a dog shampoo. The room needs an update to the power sockets (like int adapters and usb-c). By the pool the service is amazing and guys are really looking after you bringing you water and cold towels, but some of the sunbeds and umbrellas are ripped and very worn out - also in need of maintaining. Gym is very nice and well equipped. The saunas and locker rooms are in need of complete make over. The saunas are definitely in the end our their usage period and lockers can hardly have their doors locked. The food and the service on the restaurants are great. We had breakfast at Escolta every morning and used the pool and lobby restaurants plenty of times.

This was our fourth time staying in the Peninsula while in Manila and it did not disappoint. The staff is incredible, the lobby is beautiful and the room really nice. Altho we love the hotel, and will most probably choose to stay there also in the future, there are some things the management should adress: there’s a little wear and tear to be seen around, like the towels in the room are quite worn, as are the mattresses and sun shades at the pool. The gym is huge and great (one of the biggest and best hotel gyms I’ve visited) but looking a little worn, too. Also one could see some dents in the bathroom of the room, altho the room itself was in good condition. The breakfast at Escolta was as amazing as always, as was dinner at the Lobby. The hotel is located near to the malls Glorietta and Greenbelt as well as near to a Shoemart, Kultura and a Landmark so we were able to do our shopping and manipedis close by. All in all we enjoyed our stay and can easily recommend the Peninsula.

I had a great stay at this hotel. The room was clean, comfortable, and well-maintained, and the facilities were excellent. The staff were friendly and welcoming throughout my stay

We had an overnight stay with my mom and kids last June 28, and it was our first time staying here. From the moment we arrived, we were warmly welcomed by the Duty Manager, Ms. Marian. Check-in was smooth and hassle-free, thanks to Ms. Kody, and Ms. Marga who assisted us all the way to our room. The room was spacious, clean, and complete with everything we needed. Although the property shows its age, it has a classic charm that gives it character. We also appreciated that every additional amenity we requested was provided. The next morning, we had breakfast at Escolta. There were plenty of stations to choose from, offering a wide variety of food. Unfortunately, as I was about to sit down, one of the chair’s leg broke, causing me to fall to the floor. Thankfully, one of the attendants quickly replaced the chair and made sure I was okay. After breakfast, we headed to the pool area to take some photos. It had just rained, and the floor was still wet, causing my son to slip. We informed Ms. Marian about what happened, and she immediately checked on us and made sure we were well taken care of. She offered to arrange medical assistance, but thankfully, we were all okay and politely declined. Ms. Maricar, the restaurant manager, also took the time to check on us personally, which we truly appreciated. Despite the unfortunate incidents, we truly appreciated how professionally and sincerely the staff handled the situation. Their genuine concern and excellent service turned what could have been a negative experience into one that still left a positive impression. We’re grateful for their hospitality and would definitely consider coming back.

I stayed at The Peninsula Manila for two nights and thoroughly enjoyed the experience. The hotel is showing its age in some areas. My room had a telephone next to the toilet, which felt like a throwback to another era, and there weren’t as many power outlets or USB ports as you would find in a newer property. But those things were easy to overlook. What stood out to me was the atmosphere. The lobby is constantly buzzing with people meeting for afternoon tea, business discussions and family gatherings. It feels like a hotel that is still very much part of the life of the city rather than just a place for tourists to sleep. I arrived hungry after travelling and had a bowl of wonton soup in the lobby restaurant. It was simple, comforting and exactly what I needed. I also spent some time by the pool, which felt like a peaceful escape from the heat and traffic outside. The staff were friendly and professional throughout my stay. Check-in was smooth, housekeeping was excellent and everyone I encountered seemed genuinely interested in helping guests. If you’re looking for the newest and most modern hotel in Manila, there are other options. But if you appreciate history, character and a sense of place, The Peninsula still delivers. I would happily stay here again on a future visit to Manila.