Shana Hotel & Spa

Shana by the Beach is a nice place to stay. The front desk reception staff like Evelyn and Kevin were very accommodating and helpful. We were promptly checked in and got all the information needed to get around and taken to our room in their on-site shuttle cart. We spent a little time there evaluating the room and decided to explore. We walked up to the restaurant and pool area, which was a bit of a steep hike. Next, we went down to the beach, which again, was a bit of a hike. It was cozy and had a stream running down the middle of it. Since it was hike, we sat down on an available lounge chair and were quickly informed that they were for rent. Not prepared for that, (should have read more reviews), we promptly made the hike back up to the hotel. Initially, we were a little underwhelmed with our room and beach experience. Our room had a full, close-up view of the local foliage. Also, the staff was painting a door to the room next to ours and the paint fumes were very strong. The room was also at the bottom of the hill which is quite steep and getting up and down that was going to be a chore. We had made the decision then to see about going somewhere else. We hiked back up to the front desk to see what our options were after explaining the situation. We spoke with Evelyn who did explain that the beach was not a part of the hotel grounds and owned by a third party but is available to hotel guests. She also explained that there was the golf-cart shuttle available to get up the hill. She then gave us the option of another room that was available and had Jimmy take us and show us the room. This room, by comparison, was spectacular. It was a little larger than the previous room and the view was easily 100X better and no paint smell. This time, we were at the top of the hill the hotel was on and not the bottom. There was still an incline getting from the room to the restaurant/pool area, but not as far or steep as the bottom of the hill where our first room was situated. We decided to stay. Jimmy took us back to our previous room to collect our luggage and wheeled us back up the hill to the new one. The view from the balcony was so impressive that we opted for sitting out there than going down to the beach. Our room had an up close and personal view and visits from the resident monkeys which were very entertaining to watch as we sat out on the balcony. Our stay included a buffet breakfast each morning which was great. The staff there were wonderful. The service by Edgar, Javier, Elieth, Allan, and Johnny was fantastic. They worked hard to make sure we had what we needed and provided entertainment as we watched them chase away the unwanted monkeys that would snatch sugar and/or jelly packets. One highlight from our trip is that Shana was the third and last place we stayed during our vacation and during the preceding days, we had accumulated leftovers from our previous nights. After speaking with Mandy about that, she informed us that the kitchen could reheat our leftovers for us to take back to our room which was awesome! The Guest Services has an office between the restaurant and the pool area where we booked some excursions. I believe it was Bryan (I could be wrong on the name) and he was very helpful in explaining different options for things to do. After a questionable start, our stay at Shana ended up being a pleasant one and a nice home-base between excursions and comfortable place to relax and enjoy Quepos.

We had a wonderful experience at Shana by the beach. We stayed for three nights. We enjoyed the pool pretty much everyday. The multiple different pools are great for different things. The beach is a little bit of a walk but very much worth it. It is a public beach but it is secluded and not crowded at all. The food we had at this resort was the best we had on our vacation! The restaurant staff was very friendly and happy to accommodate you with whatever you need. Javier was very friendly every morning and made sure we got everything we needed! We also noticed Allan, Ebsan and Elicth great service. The hotel also has good happy hour deals on drinks! I will also mention that we saw hundreds of monkeys and a sloth! Overall I would definitely recommend this hotel it is a great location with great staff and property.

Excellent place close to the beach with outstanding staff that are all very friendly & helpful. Breakfast was always a very pleasant experience thanks to Javier, Allan, Elieth and Edgar! From the pool terrace you overlook forest & sea and can see sloths, parrots and monkeys Fully recommended

We are currently staying at the Shana Hotel in Costa Rica and highly recommend it. The hotel is surrounded by nature and offers a peaceful atmosphere with a perfect balance of comfort and relaxation. The highlight for us was the stunning view from our rooms – a direct panoramic view of the ocean that feels like a dream. Since we arrived during the low season, the hotel kindly upgraded us to superior rooms with an amazing ocean view at no extra cost. This thoughtful gesture truly enhanced our experience and made our stay even more memorable. The rooms are spacious, clean, and comfortable, and the location is excellent – close to Manuel Antonio National Park and beautiful beaches, yet quiet and private. The staff is friendly and always willing to help. A wonderful place for families, couples, or anyone looking for a relaxing Costa Rican getaway. Highly recommended!

Hotel location is great, grounds room and staff Johnny at the excursion desk was very very helpful! The food staff at breakfast, lunch and dinner were great . Maintenance+ house keeping always helpful and rides from the room up and down the hill. Beach is great wildlife entertaining Johnny was very helpful to pointing out the clothes everyday he is great. Bar tenders great also!! Recomend