To start off it seemed nice pulling up but as soon as you get to your room it smells of pet urine and mold. The ac filter is black as seen in picture. The second day here we seen mold trucks out front which makes sense to why it smelled. We stayed here for 5 nights and every single morning all you can hear is drilling and construction going on even on weekends. It is impossible to sleep past 8:30. The rooms have TVs with no Netflix or any type of entertainment we went and bought a Roku attachment to have something to watch at night. We were told there was free smoothies at a certain time never seen that. The bar that is by the beach is ridiculously expensive. 2 pina coladas almost 50 dollars. 2 high noons 25 dollars. They will let you buy drinks and bring them to the beach but if you try to buy food they will make you stay at the bar and not go to beach but if you are a club member you can order food on the beach. They have front row umbrellas and chairs for guests every time we went there where no seats left and had to wait a long time to find the guy who sets them up to get us one. He was either gone or sleeping under an umbrella. The pool is extremely tiny with non English speaking people the whole day there. We will not be staying at this hotel again. The Marriot next door is night and day to this place. As this was our first time to Marco island we know now not to stay here again.

Suites and building are nice, clean and well maintained. The building is beachfront. The beach is nearly perfect! Warm, clear water. Great shelling. High quality chairs and umbrellas are setup for you near the water. All employees were friendly. The only room for improvement was the beach bar. The mixed drinks were pretty bad. We had nachos that were average and they charged a 20% service charge for the owner of the building or some story. That is ridiculous. The beach bar doesn’t overlook the beach and is a hot little nook on the way to the beach.

We stayed here years ago when this was truly a resort and hotel and loved it. When we decided to go on a spring break trip with the family decided to book the Marco Ocean Beach resort from their website. Shame on me for not checking the reviews, but this place is no longer a resort, and barely a hotel. I gave them a one star review for deception. The website has the same look and feel as the old resort website. I noticed immediately when we entered the lobby that the front desk was abandoned, and there was only a single desk with an employee there. Turns out this is the property manager and these rooms are all owned privately. Essentially it is an Airbnb. There is no longer food and drink service at the beach unless you belong to the Tarpon club, which is a newly formed beach country club of sorts. Housekeeping is at a minimum here, and when we stayed, one elevator was out of service. The property overall is fairly clean and quiet. The rooms could use some updating, but they are not terrible. There is a valet service which is nice and I have to say that my interaction with the property manager and valet was very positive. They need to take down the old website and strictly market this property as rental condos. If you are OK with that then you will be happy staying here. Unfortunately I booked under false pretenses. Make no mistake. This is not a resort and you are basically on your own while staying here.

This is not the JW Marriott nor a resort and the prices should give you that hint. However, our unit was updated, quiet, spotless, spacious, had a kitchen, a gulf-facing balcony, and pool. In addition we had towels, beach chair/umbrella service, and valet included with our room. The beach walk was short and there is a bar/grill on the way. We typically travel with our own amenities like shampoo and q-tips, so the fact that these items weren’t in the unit was no big deal to us. The kitchen had a full range, microwave, and fridge. If you want the JW Marriott experience, it is under a 5 minute walk away and you can use their spa services, restaurants, coffee shops without having to pay $1200 per night to stay there. We walked over in the morning for coffee. Booking here is a bit tricky, but after talking with the woman at the front desk, I understand it more. It seems that some of the units booked via AirBnB and VBRO are individually owned and therefore your unit may not be as updated as the others. In addition you may have to pay extra for the chair/umbrella and valet services. I believe some rooms booked via third party do not even offer the chair/umbrella service at all and those rooms have chairs available inside the room for you to take down. Maid service is also not included, but that was fine with us. If you book via the Marco Beach Ocean Suites website directly, there is likelihood you will get a “Tom” room, which is updated and comes with the amenities listed above. You really need to call and ask directed questions to know what unit you’re renting.

This was the worst ‘resort’ I have ever booked. The staff was rude, the website is full of false advertising, suggesting this is a ‘5 star’ hotel experience. We left within three hours of arriving. Bottled water and basic amenities are not available at this hotel…the staff will let you know that you can walk to a gas station ‘nearby’ if you need anything. I have small children and booked this hotel at over $800 a night and didn’t get the service that is available at motel 6 or holiday inn. It was stressful and disappointing and the hotel refused to acknowledge the complaint and voluntarily refund so we have disputed this with the credit card company. I previously stayed at Marco Beach Ocean Resort when it was managed by a different company and the experience was so much better. If I could leave a zero star review I would. There were coffe grounds in the machine, an old beach bag, half a box of q tips and the bathtub wouldn’t drain so the hotel sent the valet guy to ‘help.’ This was the worst hotel experience. Skip this place and book the JW Marriott or the Hilton. Much better values and offer an actual resort experience. I only wish I had taken more pics of this neglected property!