Eden Andalou Hotel Aquapark & Spa

Beautiful hotel, the food was delicious with a great variety catering to all tastes. Hotel staff are all friendly helpful and welcoming. I had a great stay but would not return due to terrible evening entertainment. The live band sounds like they’re playing at a wake , barely nobody ventured downstairs where they had karaoke etc. the room is hot. Chairs arranged like a conference room, no tables and dated.

Our stay at Eden Andalou was absolutely fantastic and genuinely exceeded our expectations. I have travelled extensively and stayed in many hotels across different countries, but the level of hospitality, professionalism and genuine care we experienced here was exceptional. What truly makes this hotel special is its wonderful staff. From the moment we arrived, the reception team were incredibly friendly, welcoming and professional. A very special mention must go to Duty Manager Yahya, who was simply outstanding. Every day, he took the time to check that our holiday was going well and that we were happy and enjoying our stay. Yahya is warm, helpful, professional and genuinely committed to ensuring guests have the best possible experience. His attention to detail and, importantly, his follow-through were exemplary. Nothing ever seemed like too much trouble. He genuinely cared about our experience and played a huge part in making our holiday so memorable. He is an exceptional ambassador for the hotel. Soufiam, the Front Office Manager, was also an absolute pleasure to deal with. He was consistently helpful, professional and approachable, with excellent customer-service skills. Thank you for making us feel so welcome and valued. A huge thank you also to Jumainma and the other two lovely ladies in Guest Relations. They regularly approached us to ask how our holiday was going and whether there was anything they could do to make our stay even better. Their sincerity, professionalism and wonderful way with people really stood out. They are fantastic at what they do. The restaurant teams also deserve enormous recognition. The staff work tirelessly to make sure every guest enjoys their dining experience. The chefs and cooks do an amazing job — the food we enjoyed throughout our stay was beautifully presented, delicious and prepared to an excellent standard. A special thank you to all the professional waiters and servers, particularly Fagi (the tall gentleman!), who looked after us so well at mealtimes. Your friendliness, attentiveness and wonderful service were greatly appreciated. Thank you so much! To the lovely housekeeping team who cleaned our room — thank you! Our room was always beautifully looked after and your hard work certainly did not go unnoticed. Andof course, a huge thank you to the Happiness and the Animation Team. You work tirelessly, day after day, bringing energy, laughter, entertainment and happiness to everyone’s holiday. Your enthusiasm is infectious and you added so much fun and enjoyment to our stay. Thank you for always being so cheerful and for being so brilliant at what you do! Finally, I would like to recognise the senior management, HR, recruitment, procurement and operations teams behind Eden Andalou. A hotel is ultimately only as good as the people who run it and the people it employs, and this hotel is a testament to the quality of your leadership and recruitment. You have brought together an amazing team of people who clearly take pride in delivering outstanding hospitality. What impressed me most was that the excellent service was not limited to one department — it was evident throughout the entire hotel. There is a genuine culture of hospitality, professionalism and care for guests. I have travelled to many hotels in many countries and Eden Andalou exceeded my expectations by far. We had an amazing experience, created wonderful memories and felt genuinely looked after throughout our holiday. I will most definitely return and hope it will be very soon. Thank you to everyone at Eden Andalou for making our holiday so special. You should all be incredibly proud of the experience you provide your guests.

Had a lovely stay here for 5 nights. Was checked in by the beautiful Layla then taken to my room. Staff were so welcoming and kink. Great food selection of all meals. Rooms are so spacious and well cleaned. Again was checked out by Layla and shown to my transfer, couldn’t have asked for a better stay! Will be back!

6th-13th September 2026 I have just got home from Marrakech after staying at This beautiful hotel, everything about the hotel is amazing, the structure and design of the pillars and walls, it looked very beautiful, the staff was very very welcoming and friendly to, it was a fantastic 7 nights there 😁🙂 also I’d like to give a massive shoutout to Omemma, very helpful, knowledgeable and accommodating during the 7 nights I was there which made the experience a 10/10 experience 😁🙂!

Enjoyable experience with good weather and rooms of good siz.