Kenzi Menara Palace

We had a lovely stay at this hotel. They upgraded is on arrival to a suite which was spacious, clean and extremely comfortable. All the staff were incredibly attentive, polite and helpful. Buffet breakfast was always well presented and covered every possible food group, gave us the opportunity to try delicious Moroccan food as well as fruit, yogurt, bakery and cooked food. The singer at night was very entertaining, loved his voice and choice of music (although it is the same guy each night!) Aquarobics made me do a bit of exercise, when I wasn't lying on a sunbed with a drink from pool bar! We ate in the Italian restaurant twice and the Moroccan once choosing to eat out on the other nights Only comment would be, it would be helpful to have a booklet in the room listing all the itinerary of the hotel and where to find things with timings

Hello! My wife and we are very happy to have had such a wonderful time at this beautiful hotel. I would like to especially thank the entertainment team, and particularly their leader Ali, for their warm welcome and for always checking on us if we needed anything. Thank you, my friend Ali, and I wish you and your team all the best. I want to let you know that I will be back soon. Best regards.

Recently stayed at thus hotel, nice hotel, very friendly staff, good entertainment so thank you to Ali the Animation Manager.

Rooms are large and very comfortable beds. Rooms are a bit tired, particularly the bathrooms, but were overall OK. Restaurant was OK'ish. Quickly got bored of the similar dishes the whole time. There is a small grill area that did sushi, 'carvery style' joints, to order omelettes etc and the servings were quite generous. Nice range of salads that occasionally featured a whole salmon that you could help yourelf to. We particularly liked the linen on the tables in the restaurant. That was a nice touch. The wholly laughable aspect was the dire shortage of spoons. When asked for a spoon the waiting staff simply directed you to a bowl of very small plastic spoons, smaller than the average teaspoon. This was given to you to eat breakfast cereal for example. Totally ridiculous and not what would be expected of a 5 star hotel. On one occasion we saw a poor guest trying to eat cornflakes with a fork!! All inclusive drinks package wasn't very good. Very few 'cocktails' range. The pool bar was woefully understaffed with queues exceeding 20 minutes sometimes. Pool snacks were very limited too - small pieces of pizza, some sort of fried dough wth sugar coating - a bit like doughnuts and that was your lot. The animation team was perhaps the laziest we have ever encountered on holiday. Just sat there and played far too loud music for hours on end and in the 10 days were were there, they did 4 aquacise classes. Evening entertainment was also almost non-existent. A piano and singer duo most evenings that sang the same songs night after night and a TV with football on it. That was the full extent of the 'evening entertainment'. A few plus points now. The overall hotel was kept impeccably clean and the staff were always courteous and helpful. So, all in all, would we return? No. Would we recommend - maybe. What would be our top tip? Pack your own spoon. :)

Great experience wonderful hotel we would like to thank Ali animation manager for that great time and the special watergym , it’s interesting to be in hotel for relax and in the same time there’s you had fun. room and the pool every thing is beautiful and clean!