Kenzi Menara Palace

Rooms are large and very comfortable beds. Rooms are a bit tired, particularly the bathrooms, but were overall OK. Restaurant was OK'ish. Quickly got bored of the similar dishes the whole time. There is a small grill area that did sushi, 'carvery style' joints, to order omelettes etc and the servings were quite generous. Nice range of salads that occasionally featured a whole salmon that you could help yourelf to. We particularly liked the linen on the tables in the restaurant. That was a nice touch. The wholly laughable aspect was the dire shortage of spoons. When asked for a spoon the waiting staff simply directed you to a bowl of very small plastic spoons, smaller than the average teaspoon. This was given to you to eat breakfast cereal for example. Totally ridiculous and not what would be expected of a 5 star hotel. On one occasion we saw a poor guest trying to eat cornflakes with a fork!! All inclusive drinks package wasn't very good. Very few 'cocktails' range. The pool bar was woefully understaffed with queues exceeding 20 minutes sometimes. Pool snacks were very limited too - small pieces of pizza, some sort of fried dough wth sugar coating - a bit like doughnuts and that was your lot. The animation team was perhaps the laziest we have ever encountered on holiday. Just sat there and played far too loud music for hours on end and in the 10 days were were there, they did 4 aquacise classes. Evening entertainment was also almost non-existent. A piano and singer duo most evenings that sang the same songs night after night and a TV with football on it. That was the full extent of the 'evening entertainment'. A few plus points now. The overall hotel was kept impeccably clean and the staff were always courteous and helpful. So, all in all, would we return? No. Would we recommend - maybe. What would be our top tip? Pack your own spoon. :)

Great experience wonderful hotel we would like to thank Ali animation manager for that great time and the special watergym , it’s interesting to be in hotel for relax and in the same time there’s you had fun. room and the pool every thing is beautiful and clean!

Great team especially Kawtar and Asma at reception, always helpful with a wonderful smile and warm exchanges. Another special mention goes to Ali, the smiling and friendly coach who got us to exercise daily and entertained us during pool time. Other team members were also the reason we enjoyed our time here

It was a pleasure and thank you Ali animation manager and his team especially for the AquaGym! The réception team were nice too Kawtar and Asma.

We were on a week’s Golf Breaks holiday at the Kenzi Menara Palace. The hotel was very comfortable. We were upgraded to a very spacious and well equipped suite. The pool was very large with plenty of loungers and parasols. The food was good with plenty of choice, but not exceptional and certainly the breakfasts were average. The staff were very helpful and every evening at dinner we were very well looked after by Soufiane.