Kenzi Menara Palace

Check in was quick and efficient and the staff were helpful with local tea was offered whilst we waited. The hotel is in out of the city surrounded by nice gardens, though it is on the flight path for the airport. Its quite big with nice painting and sculptures. We choose a pool view room which was on the 3 rd floor which from the balcony gave a nice view of the pool and the Atlas Mountains, plus a sun set in the evening. The room was a good size. Nice bathroom, bath and shower. Robes included and a complementary bottles of water each day. There was also a small mini bar. There was tea and coffee making facilities but no milk but this was not an issue for us. As we were there primarily to play golf we did have to carry our club up and down to the room everyday, though there was a lift, its something to think about if you want to ask for a ground floor room as there was nowhere obvious to store our golf clubs apart from our bedroom. We ate in the main restaurant, buffet style. There was a good choice of food for each meal with a counter for things like homemade omelettes for breakfast. We didn’t try the two al la carte restaurants which came at a supplement. An observation was that food was sometimes warm rather than hot. Drink was included but trying to play an order for wine / water was often challenging with not enough staff to serve the number of customers. As we were out most days, we didn’t eat at the hotel but sometimes visited the pool bar when we returned for a drink. Overall, I would say all the staff were polite and friendly, particularly those working in the hotel bar. The exception to this was the guy working at the pool bar. He was always miserable and did not seem to enjoy his work at all. As for the pool its huge with a smaller pool too. Given the time of year both were a little chilly for us. Pool towels were available but you needed to give a deposit at reception. There were nice day beds surrounding the pool area to relax in. along with traditional sun loungers. My wife used the Spa and thoroughly enjoyed her foot treatment. Overall a nice comfortable stay.

This review could easily have been given 5 stars but… I loved the hotel, very typically ‘Marrakechan’ terracotta walls, lots of indoor plants and beautiful gardens. The area surrounding the main pool was clean and blissfully quiet… but it was out of season and I think many chose to go out and about. We had a suite which was huge! A king sized bed, sofa, coffee table, plenty of storage, sockets, mirrors and complimentary slippers. Great view overlooking both pools and a large balcony/terrace. There were tea/coffee/sugar sachets, a kettle and cups/saucers. Jack and Jill sinks, a large bath and separate shower; the toilet and bidet were in a room within the bathroom. The entire room was cleaned everyday and towels and bathrobes were replaced when needed. Not massively into entertainment but the nightly female singer was excellent and Illyass and Pitcho were both friendly and entertaining during the day and night. They clearly enjoy what they do and this is lovely to watch. Now for the less than 5 stars. This was not as all inclusive as other hotels I have been to including Morocco. All others have provided outdoor restaurants/barbecues as part of the package. This was not the case here. The bar area was also home to ordering food all of which came at an extra cost. There was very little in the way of afternoon snacks. Most hotels have ice cream parlours, freshly cooked doughnuts and other pastries during the afternoons… not here. This would have been most welcomed by myself and my partner as we couldn’t be bothered to change from the pool to go in for lunch. Having said that, I’m not sure that lunch would have been any hotter than the food served at dinner. The warming trays do not keep the food hot and this is quite off putting. I was also surprised at how bland/unseasoned a lot of the food was. The breakfast food was much better for taste and variety. You can’t go wrong with cereals, pastries, lovely rolls and decent coffee. I just wish I could have had this at night too! Not all drinks were part of the all inclusive. As an example, a Baileys would have been an extra cost. This came as a shock to both us and the very large group of Irish golfers who were there for a few days. They were comparing their trip with one in Turkey the year before… I doubt they’ll be back. Lastly, I was shocked by how easy it was for people to change their pool towels everyday! My partner and I took a towel each away with us and used it by the pool everyday. It was perfectly adequate. The hotel needs to give out a towel for the week. The waste of water, detergent and energy is astounding and this didn’t sit well with me. I know not all guests would have taken advantage of this, just the ones lacking in sustainability values but the hotel should not be providing this. There was a lot to like about the hotel but for me, my holiday was made by the weather, other guests and a few very friendly staff members. Food has never been my motivation to say whether a holiday is good or not, but I just felt that on this occasion, ‘I got by and made do.’

The entertainment is amazing especially pitcho I had a wonderful stay at the Kenzi Menara Palace in Marrakech. The hotel has a beautiful atmosphere, with spacious rooms, a huge outdoor pool, and well-maintained gardens that make the place feel peaceful and relaxing. The staff were friendly and always willing to help, and the animation team added great energy throughout the day with activities and evening entertainment.

Excellent entertainment team with Pitcho, Ilyass and Sousou. So much fun playing darts and pétanque. Pitcho made me laugh so much with his funny jokes during the games. Made our stay so much fun! Thank you

Hi. I came away with my wife and we had the most amazing time. The food, the weather and the entertainment! Speaking of which, Pitchu, Ilyass and Sousu were amazing and kept us all really entertained and playing games and having fun. Would really recommend this.