Kenzi Menara Palace in Marrakech, Morocco
Set on ten private acres of gardens and parks, Kenzi Menara Palace in the heart of the historic city of Marrakech. With classic architecture and impeccable service this luxury property, a part of the Lifestyle collection of Preferred Hotels & Resorts, offers access to many of the area’s top attractions, several dinning venues and a full-service spa where guest can escape from their day-to-day routines. All guest rooms and suites are fully-equipped with top of the line amenities and decorated with touches inspired by the Arabo-Andalusia tradition –a contrasting theme between noble materials, and a soft tasteful color palette. Rooms and suites offer guest ultimate comfort with staggering views facing the Atlas Mountains.
For those looking to be pampered, the spa with over 1800 square meters is entirely dedicated to relaxation and well-being of guest. With renewed energy take part in one of the various activities available to all, including tennis, volleyball, badminton and a swimming pool. Kenzi Menara Palace offers two restaurant venues where gourmet cuisine and traditional Moroccan treats will indulge the palates of adults and children.
Location of Kenzi Menara Palace
Nearest Airport: RAK, CMN
Amenities for Kenzi Menara Palace
- General Information
- Non-Smoking Rooms
- Handicap Accessible Facilities
- 24-Hour Room Service
- On-Site Amenities
- Spa on Property
- Fitness Center
- In-Room Amenities
- In-Room Safes
- Mini Bar
- Business Center
- Conference Facilities
- Kids Club
- Spa & Wellness
Reviews for Kenzi Menara Palace
This is the second time we have stayed here. The last time was about 5 years. Since then it would seem that the numbers of staff have reduced and there is no cohesive approach to ensuring a great stay. When asked for something such as towels we were often told it was not their department. There was a tendency of cleaning the room and taking all the towels and not replacing them until late afternoon. The postivies are the big rooms. Lovely pool. Some very good staff such as Sherif (who was there previously as is still as helpful as ever), Mohissein(I have probably spelt that wrong) in the restaurant and Amine who is in charge of entertainment and the kids club. The Italian and Moroccan restaurants were excellent. We had a birthday and went to the Moroccan restaurant and all the staff we very nice and helpful. The bonus was the local music that was being played. For us, this time, the food, in the main restaurant, was not as good as before. The staff could not help if it was a question outside their job description and just shrugged their shoulders. The food was not to a high standard and we got ill towards the end of the stay. The drinks are not premium and the local beer and wines take some getting used to. The themed nights seemed to be much better in terms of standard of the food. We were on the all inclusive package. The rooms while being large now needs some refurbishment. There were a number of faults with the doors, lights not working, room keys routinely not working. The showers were poor quality. Within our group we had someone who was disabled and there did not seem to much help or support. We are also placed in the furthest room from reception. We did raise this with several staff members who did say they would help with this but is was slow and not effective. The last few days were better but it may have been that we just more accepting of the circumstances. Overall we did have a good time especially our 3 year old son but we would think again about returning which is a real pity as we really enjoyed our time previously. The hotel needs to be updated and needs more staff in order to provide a real 5 star service.
Rikki G - London, United Kingdom
We stayed here for 3 nights we upgraded when we got there to all inclusive for a extra 45 Euro a day, hotel rooms were massive very clean the pools clean and tidy but if you leave your towel on the bed to go to lunch it will be gone when you return, Food not that great in my opinion the staff very friendly especially sheriff, done the trip to the square very fascinating but be prepared that all they want is your money and if you smile that will cost you .......
COLNKEL - ESSEX
This hotel is far more better than the pictures looks. I had booked it and was worried, the pictures doesn't do it justice. All around the hotel and the Room are very clean, modern, comfortable, fresh pillows and towels. -could do some slippers though. Staff around the hotel are very friendly. Receptionist is average service, however there is one OUTSTANDING newly joint experienced staff named OUSS. His fantastic customer service is incredible. He is absolutely genuine person and 'at your service' attitude. He is very honest from the beginning to the end of our stay. I would recommend you contact him if he is at the front desk. Very, very helpful and makes your stay a pleasant one because he will do the extra mile for you. Breakfast- not much choice but it's ok. Could have some more friendly staff working at breakfast time. Shuttle bus- use it, it takes you straight to the square (town) and everything is at or near the square. Save a lot of taxi rides. Last bus ride is 19:00- I would suggest later shuttle bus service would be great. Overall, I had an incredible stress free stay the hotel has it all. I would highly recommend it.
Three of us stayed here for a conference at a nearby hotel and stayed bed and breakfast. The food was fine, rooms very spacious, and the pool area fantastic. Staff weren't very helpful though, although they weren't rude. 2 major issues though. Drinks and food are horrendously expensive. 65MAD for a local beer is a joke. 300MAD for the evening buffet! Probably OK if you can get an AI deal. Secondly there are no ironing facilities. This means paying 60MAD per item and waiting 24hrs. Not good if you are on business. Bring a travel iron!
LRLR_Hols - Northampton
It always feels just as enjoyable as the time before to stay at this palace. The warm reception, the friendly and familiar staff, and the neat rooms make our stay pleasant and refreshing. The kids feel at home and are looked after, which give us time to relax and enjoy ourselves. We appreciate the great time the team show us during our stay with them. Always a pleasure to be back Thumbs up and keep up the great work.