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November 7, 2017 for 3 nights for 2 adults.

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Le Cap Est Lagoon Resort & Spa in Martinique, French West Indies

Washed ashore on the French island of Martinique, glittering on the shores of the azure Caribbean, is an oasis called Cap Est Lagoon Resort & Spa. A member of the esteemed Relais & Chateaux - a collection of enviable properties with a flawless reputation - the resort's 50 suites are both lavish yet playful. Enjoy roomy beds, Balinese-style sofas topped with rattan canopies, teak terraces, private plunge pools and an overwhelming sense of privacy. Lather up within the confines of your al fresco shower or lounge poolside with an umbrella-laden cocktail. Things are anything but ordinary at Le Cap Est Lagoon Resort & Spa.

When hunger calls or you need to quench your thirst, follow the tranquil pathway towards the lagoon and find the resort's charming Le Campêche restaurant. Its menu features succulent lobster, fresh fish and a variety of Creole-inspired dishes. The mixologist at the nearby Cohi-bar knows how to shake and stir your favorite libations while you enjoy the serene water views. Sip a rum-infused drink, or make a run to the cigar cellar for an imported Cohiba. The spa is a soothing escape and offers a menu of soothing and supple treatments coupled with jet showers, algae baths and a hammam. Plunge into the ice-water pool for an unexpected jolt or find your inner om at one of the many yoga classes offered. Island living means days spent on the beach trying your hand at surfing, sailing and windsurfing. A simple sunset walk along the platinum-sand shoreline marks the end to yet another wonderful day at Le Cap Est Lagoon Resort & Spa.

Location of Le Cap Est Lagoon Resort & Spa

Le Cap Est Lagoon Resort & Spa
Quartier Cap Est Le Francois
97240
Martinique, French West Indies

Nearest Airport: FDF

Amenities for Le Cap Est Lagoon Resort & Spa

  • General Information
  • 50 Guest Rooms
  • Dining
  • Outdoor Dining
  • 2 Restaurants
  • Wine Cellar
  • Room Service
  • Bar & Lounge
  • On-Site Amenities
  • Spa on Property
  • Laundry Service
  • Library
  • Live Entertainment
  • High-Speed Internet Access
  • Hamam
  • Outdoor Pool
  • Tennis Courts
  • Music & Movie Library
  • In-Room Amenities
  • Air Conditioning
  • CD Players
  • Ceiling Fans
  • Direct Dial Telephones
  • DVD Players
  • Hair Dryers
  • In-Room Safes
  • Mini Bar
  • Coffee & Tea Facilities
  • Luxury Bath Amenities
  • Outdoor Showers
  • Private Pools
  • Activities
  • Kayaking
  • Tennis
  • Windsurfing
  • Snorkeling
  • Boating
  • Interests
  • Beach
  • Summer Getaways

Reviews for Le Cap Est Lagoon Resort & Spa

Now featuring traveler reviews from:

TripAdvisor®

TripAdvisor Traveler Review Rating Reviewed 2 days ago

My Wife and I are extremely busy in our day to day lives so our visit to cap est and Martinique in the low season was perfect. We almost had the resort to our selves. The almost deserted beach was awesome. The restaurant food was absolutely great as was the service. The front desk staff very pleasant and helpful as was the manager with suggestions for some exploring. They all spoke English which really helped as my high school French was a long time ago. The facility is located in an absolutely beautiful location you need a car to go exploring make sure you have gps. The roads are great but very windy . Now for the but. The facility and rooms are in need of some maintenance and repairs . We realize it's low season but a few more staff members to do cleaning and maintenance would help greatly. It would also be nice if there was beach and pool drink and food service other than 12-2. With the prices charged it would more than pay for the cost and would make people happy. Martinique is on the expensive side of the scale for food and drink but we found the quality excellent here and at other spots . Taxi's are very expensive 70 euro for a 35-45 minute trip each way. Car rentals were very reasonable 35 euro a day for a very nice compact which is definitely the way to go as the roads are very narrow . We hope cap est owner ship puts some money into the repairs and maintenance it would be a shame to see this beautiful spot fall into further disrepair. We loved our time here and wish we could have given a higher rating .

Sid K


TripAdvisor Traveler Review Rating Reviewed 1 month ago

We booked here following a review of resorts online. In many years of travel for business & pleasure, the management of this hotel is quite the worst that I have ever experienced. I strongly recommend staying elsewhere. It was not the issues we had that result in my comment, (as they are relatively minor) but the attitude of the management. This is a lovely location with great potential but never have I stayed anywhere in more dire need of new management. The breakfast was inedible and akin to the worst kind of motorway services from the 1970's! - sweating cheese slices & salami with jugs of juice covered in fruit flies. We waited 5 minutes to be seated before I asked the kitchen staff if we should seat ourselves. No offer of coffee or tea - again the staff in the kitchen (I had to go & search them out) needed to be asked & slammed it on the table. Wifi not working. Room not cleaned properly throughout the duration of our stay & dead cockroaches & hairballs in corners from previous occupants. A really delightful beach covered in rotting seaweed. - The sea will do its thing! - so easily cleaned up by the gardeners which would also remove the flies & smell. The beach was unusable because of it. No staff at the pool & almost all of the loungers broken. On raising these matters with the manager I was met with a shrug & 'what do you expect out of season'. - What I expect at supposedly a top hotel is an acceptable level of service! (Good basic standards are completely acceptable.) We booked online, so I was also surprised when he looked up what we had paid & said 'for what you are paying this is very good'. - We had paid what was asked online!! The staff on reception were excellent: friendly, helpful & most embarrassed about the total lack of customer care & consideration. On our last day there was an extremely loud private reggae party at the pool starting in the morning. We had not been told about it or that facilities would be restricted. On driving away from our room with our luggage, the hotel van blocked our exit as he was coming the other way. Rather than taking the option to let us through by reversing 10 feet into a side road, we were made to reverse 20 feet or so up onto the grass by a member of staff who refused to move back. There really is NO concept of customer service here at all. Frankly we were shocked. I was told by the manager that this was the standard to expect on the islands. Having stayed the week before in St Lucia, & elsewhere previously I know this not to be the case. Again a shrug from the manager & the comment that he has to pay his staff far more than on the other islands & so guests have to make do with wheat they get. Massively disapointed by the arrogance, rudeness and total lack of customer service.

Graham H - London, United Kingdom


TripAdvisor Traveler Review Rating Reviewed 1 month ago

We booked Cap Est as it looked to be the best hotel on the island. We as just spent a few days in a gorgeous resort in St Lucia and took the ferry over to Martinique for a change of scene. It is low season in the sweltering August heat and virtually empty but nevertheless is advertising as fully open It is indeed very pretty although the accommodation a bit tired. Before I start let me say the receptionist was brilliant, booking a taxi for us the evening before from the port as the car hire place had closed and she went out of her way to right the many wrongs. She clearly was used to working in environments with high standards of customer service and her frustrations here were palpable but she remained highly professional. The young German intern again was very sweet and completely understood our point very well, she too was used to a different level of customer service. It is supposed to be a 4/5 star resort - it is 3 at best - things may be much better in high season and effort made but doubt it. My partner spoke to the manager who was most unpleasant and told us "what can you expect it is low season". He checked how much we paid and said - "well what can you expect when you paid so little!?!?" We booked the 'best' hotel on the island and are staying in the most expensive room!!! We are happy to pay but it was the resort more generally not the room. We are staying now because we are en-route to a conference in the US and anyway the hotel is open in low season and taking our money with a drastically reduced service which wasn't advertised as being so. He told us that we had better service in St Lucia as they pay their staff $200 and he has to pay them €1500 so can't hire many people (we stayed in the beachfront suite at Cap Maison so clearly are happy to pay for the luxury). Sadly had I been there, I would have retorted that one would have thought that if staff were being so well paid in comparison that they would take pride in their work knowing they were on a good number. Perhaps, I would suggest, that this is poor management that you can't get the best out of your staff to keep your 5 stars (apparently it was downgraded to 4 and I would suggest a further drop to 3) How disgracefully rude he is. If he worked for me, I'd fire him on the spot! First, the room - paid for top level room with private pool. One bar of soap and one small bottle of shampoo, no robes, 1 towel, the room was filled with mosquitoes, the door to terrace was broken, no milk for the coffee (nice lavazza nespresso style coffee machine though) - which I asked for and they brought an hour after I asked for it and woke us up (around 11.30pm), wifi in room not working. Breakfast - atrocious! All hot food was cold, was low quality and been sitting there a while, the juice jugs were swarming with fruit flies, cold cuts and cheese were warm and sweating again covered in flies ... Beach - filthy, covered in seaweed - I get you can't help what comes in on the tide but in good resorts someone rakes up the beach, provides towels etc. The beach bar is open for 2 hours a day 12-2!!! It is potentially lovely, nice rattan sofas etc. I would be expecting some music, a bartender there all day - they have managed to make a potentially beautiful beach experience completely unpleasant! Pool - nice big pool - almost every sun lounger was broken - I had to walk around to the other side of the pool to find one and drag it back (very heavy metal ones which are scalding to the touch in the 90degree heat) to the one of 4 parasols. I am recovering from a heart problem - not a soul available to ask for help! No pool service - again in a resort of this alleged calibre, I would expect comfortable loungers, towel service etc - you have to walk all the way to reception who police the towels. Sadly, besides the stunning location, I have been unable to find any redeemable features -if it was a 2/3 star this is the level of service I would expect but not in the supposedly best hotel on the island! I generally write reviews when I have found somewhere outstanding and don't like to write negative ones. Perhaps this place is amazing in high season as there are lots of positive reviews for this hotel on here and elsewhere and I suppose you compare it to what you are used to. Based on the shocking management I suspect not. I suppose I am very privileged to have stayed in some amazing resorts, sadly this was not one of them!! Apologies for the rant fellow travellers!

eskimochild


TripAdvisor Traveler Review Rating Reviewed 3 months ago

I choose Cap est lagoon resort for my partner birthday, i really love this resort because it's very cosy with very spacious room. i love to enjoy a spa break and stay into the room to relax or spend my time near the lagoon on the sun loungers on the pontoon. the sea is crystal clear, just amazing. i use to come here, it's all the time a pleasure. its very peaceful.

Seyleen M


TripAdvisor Traveler Review Rating Reviewed 4 months ago

We enjoyed a 4 days family break at Cap Est Lagoon. We had a warm welcome and the young intern Victor on the reception desk spoke a good english and was very helpful upon our arrival at the hotel. Our suite was exquisite and perfectly located in this very big resort. I loved having to walk in the open to go for breakfast, to the pool, to the restaurant, to the beach or to the nautical base. Staff was friendly and professional. We were a bit disappointed by the restaurant but the breakfast was perfect. It may be the time of the year but this is a very peaceful and quiet hotel which suited us this time as we wanted to relax in such an atmosphere. The reception staff advised us well for a motor boat trip and we had a fantastic time with a very knowledgeable captain. He did not speak english but I could translate to the non french speaker... He picked us up at the hotel board walk and brought us back there too. That saved us the hassle of driving down to the harbour. Kayaks are available for the guests of the hotel and we were happy to try them. We got invited to a cocktail night where we could meet the general manager. Mr OR , we wanted to have a last chat with you on our last day but had to leave early to the airport. I would have loved to make a few suggestions. Thanks to you and the team for your welcome and a lovely stay.

IreneBeatrice - Barbados


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