Fairmont Mara Safari Club

Hi Fairmont Mara Team, We stayed 4 nights at the property and are just back from the bliss. The property is unlike any other - serene, calm in wilderness yet luxurious. The tents offered all amenities, albeit a bit small - but thats expected in a tent setup. Its was one of the best stays I have had with the staff going above and beyond to make us comfortable. It is by far a masterclass in customer service. Special thanks to Brian, Resian - for making the check in, payments, checkouts, special occasion celebration seamless (special birthday dinner, Boma Experience, Bush breakfast!) Walter - for taking care of our needs throughout the stay. Made us feel absolutely at home. Henry - for being an absolutely gem of a safari guide. We got some of the best sightings and he was full of knowledge about the jungle. All the chefs and the bar staff for catering to our vegetarian food needs and whipping out those pizzas and pastas. Thanks again for making it a memorable stay.

The Fairmont Mara may be the best premium hotel option in Masai Mara for three reasons. Firstly, it has access to its own conservatory, and it means within 5 mins of the lodge, you will start seeing a variety of wildlife. Game drives last 2-3 hrs and that is usually sufficient time to get a good look in. Secondly, here with its own conservatory, the vehicles are able to go off road to get a closer look at the Big 5 and more! And finally, with its location, you would normally be the first stop on the local flight out of Nairobi Wilson airport. The facilities and services at the lodge are supreme. The staff are a very strong point. You get one server for meals, one driver from airstrip pick up, and one contact for booking. The rooms/ tents are very comfortable with bedding and bathrooms matching up to Fairmont standards. The meal quality is good and the chefs are accommodating. Lots of Indian and western option! A couple of things could be improved. The wifi is only in the main lodge building and whilst I don’t have an issue with it, the wifi is very intermittent and not conducive to business. The other thing is that our guide, whilst knowledgeable, was a bit under par with enthusiasm. Some more excitement would be nice! That said, I think when we return, we would definitely stay here.

What an extraordinary experience! The hotel staff, dining, location and the glamorous tents on the river were what dreams are made of. The game drive was amazing and our driver and guide, wonderful. We also had a man from the Maasai Tribe join us in the jeep to act as a spotter. We saw many, many zebras, giraffes, elephants, water buffalo, gnus, antelope, a secretary bird, hyenas, wort hogs, hippos and a crocodile. There is tremendous respect there for the land and animals. I highly recommend this visit.

Fairmont Mara is one of the most premium property and does cost a huge packet. Location is probably the best, by the river. However the biggest put off is shortage of hot water. It’s enough for one quick hot water shower only. Other person has to shower with cold water. This is not acceptable at a luxury lodge and Incase this is a normal then the same should be conveyed at the time of booking. They have limited vegetarian breakfast options but the chef and his team are always open to cook something special. Bartender has some exceptional drinks to suit your preference

A Once-in-a-Lifetime Experience at Fairmont Safari Club, Maasai Mara – Absolute Perfection! From the moment we arrived at Fairmont Safari Club, we were welcomed like family, and our stay was nothing short of extraordinary. Room 35 was the perfect vantage point, offering breathtaking views right from our luxurious tent. We spent our days watching hippos lounging and “singing” in the river, while the Mara River itself played host to crocodiles, baboons, impalas, and even local cattle wandering along its banks—a true African wildlife spectacle. The team at Fairmont Safari Club is exceptional—attentive, warm, and dedicated to making your stay unforgettable. From Caleb, who left fun notes and anecdotes while keeping our tent spotless, to Peter, who guided us through every dining experience with genuine care, their hospitality made us feel completely at home. A three-night, four-day stay is the perfect amount of time to experience the Big Five, and with a driver like Alfred, you’re in for an unparalleled safari. His deep knowledge, sharp instincts, and local connections not only ensured incredible wildlife sightings but also gave us the rare opportunity to meet the Maasai people and witness the sole two white rhinos in the Mara—a once-in-a-lifetime encounter! A huge shoutout to Brian, who liaised with us all the way from London to Kenya, ensuring a seamless experience, including organizing an unforgettable hot air balloon ride over the Mara—truly magical! Fairmont Safari Club gets a well-deserved 5/5. From the stunning location to the incredible team, every moment was crafted to perfection. We can’t wait to return. Asante Sana! 🇰🇪✨