Primland

Southern hospitality at its finest. Unbelievably warm and caring crew. Personal touches around every corner made us feel like family by the time we left. The lodge was immaculate and no detail in construction or appointments was overlooked. Very unique amenities. We love the observatory experience. Our kiddos were always acknowledged and treated well. We will definitely be back!

My son and I traveled to Primland last weekend and despite some snow and ice, we had a wonderful time. Will(the GM), Cassidy(front desk) and the entire team were exceptional and accommodating. They cleared the roads to ensure that we made it home safely and even helped put snow socks on my car to help with traction. Given the weather conditions, everything exceeded our expectations and we very much look forward to return returning to this property.

Primland was a magical place and every member of the staff that we encountered was helpful, knowledgeable, and focused on making our experience memorable. Wendi, Jessica, Paula, and the reservations team were all incredible and helped us plan our entire trip. Once we arrived, Brooklyn helped us figure out a shift in lodging because of snow and icy weather. We ended up staying in the Pinnacles, and we were treated like royalty by the valets and shuttle drivers who hauled our group back and forth. Leif, Carson, Blaze, Matt, and the rest of the team were so professional and great drivers even in icy and windy conditions. And we loved that Kayla was able to bring us food from the lodge so we didn't have to go outside in the mornings. I would say our entire group would say that the spa was our favorite part of the trip--Brenda, Kamala, Rebecca, and the rest of the team were fantastic and it was such a cozy spot to spend our time watching the snow from the windows! Our meals were all terrific at Leatherflower and the Laurel Bar (especially the Trout Cobb Salad) with Samantha and Cricket, and loved the hot chocolate in the lodge and up at the observatory. Would love to go back to Primland for another girl's trip or a family getaway-- especially so we can take advantage of more outdoor adventures that we couldn't do in the freezing weather and snow!

The Lodge was absolutely amazing. Every inch of the property was immaculately kept. Staff went above and beyond to accommodate every need and make the stay not only exceptional but special.

What an incredible experience at Primland! From the arrival to departure and everything in between, we were taken care of. The level of personalization and warmth of the service was unmatched. Whether we were hanging out by the fire, enjoying live music or having a meal, we loved every second of our visit. We already can't wait to come back!