Primland

We’ve just returned from a 2 night stay & this was our first time to Primland. The property encompasses 12,000 acres and is very nicely maintained. We were traveling with our dog, so needed to stay in the Cottages. Ours was nice, though everything could use a refresh. The shower was older and showing wear. The unit was two story with a full kitchen & porch. The weather did not permit hiking or golf, so we utilized the gym, driving range and spa. We ate at Stables the first night and thoroughly enjoyed the bluegrass music. The family style meal was mostly all fried and quite pricey for what you get. I would much prefer a healthier offering instead of the heavy Southern fare. Our second night we dined in Leatherflower, which was excellent , as well as the service. We were visiting for our 40th anniversary, which I had informed concierge of in advance. We were a bit surprised that this was not acknowledged in any way during our stay. Upon checking out Cassidy did ask if there was anything they could have done better, so I informed her of this one issue. She was most apologetic and later sent a note of apology and had taken one dinner charge off of our bill. We were very touched by the gesture, and though it wasn’t a big oversight, we appreciate the adjustment she made. The property is a little older and could use some updating. Food & Beverage prices are quite high, but given the very remote location of the property, it is understood. We found the service to be quite good & staff very engaging. We will hope to return and have better weather for exploring the property and utilizing more amenities.

Property is amazing and staff is attentive, knowledgable and friendly. The views from the lodge and from the golf course were spectacular. I was only there for one night, but I'm already plannign a return visit to try some of the other activities.

We had a wonderful experience from check in to departure. The staff was extremely friendly and helpful. The food was excellent and the service outstanding.

The experience was great except for one incidence when a server "assumed" that the remainder of my $20 payment for a $4 purchase was her tip. Really? You assume someone is tipping you $16 for a $4 purchase. When I had to ask the server for my change she said that she thought the change was her tip. When I said No. It was not your tip I want my change. She said all I have is a $10 bill. She did not get her $16 tip on a $4 purchase but she managed to get a $6 tip on a purchase of $4.

Went to Primland to celebrate a milestone anniversary. Staff was very warm and kind. Food was good. Was an average resort experience. Would recommend but now that we've done it, don't need to repeat.