Hu. Hotel

Tv no service no towels in the room had to go to the front desk several times with complaints. The furniture is old it smells dusty and molded , there was also other guest complaining about the tv service. Google surprise it looks nothing like the photos

Great first impression when we pulled up at the door. Parking instructions spelt out and then we were encouraged to check-in, drop our bags (no rush) and then park the car across the road. Room was a corner King which had a separate lounge and a (proper) King Bed! Shower also a stall and NOT over the bath although the tap was a bit of fun - hot first then cold 😂. Rooms are kinda old but that’s the style and carpet could use replacing but no big deal. Rooftop bar is a must for sunset over the Mississippi River and the Bridges. However highlight of our stay was Eboni at reception - her suggestions for where to eat were both bang on - especially Gus’s Chicken. Highly recommended.

Eboni’s customer service was excellent. The location is really nice and they have a great rooftop patio to catch sunset.

A nice lactation with a ten minute walk to Beale street. The 10 dollar breakfast was great with lovely coffee and a nice section of foods. The roof top bar was fabulous with a really good happy hour. Our room was compact but was ok. Nice bed but boy was it high. Bathroom was big as well. A kettle would have been nice

I statyed in room 604 My experience at this hotel was excellent and awesome from the doorman to the check in staff and the cook they were wonderful and amazing they was polite they was friendly the service they gave was so excellent whenever I come back to Memphis that would be the hotel that I stay at the atmosphere was l peaceful calming my room was great these staff members deserve a raise this is the first hotel I've been at where the service is phenomenal keep up the good work and service.