The Betsy - South Beach

What a charming place! Everyone was friendly and so helpful George at the check-in Cecelia our server Juan who assisted with luggage made it extra special We will go back

Dinner on the street was amazing. The food was outstanding but the service is what made the night. Thank you Franco for helping to make it so special. It was very memorable.

Genevieve our bartender was absolutely outstanding! The food was delicious and the atmosphere was very relaxing. Moreover, the bartender Genevieve went above and beyond to make sure that we had a wonderful evening here at the Betsy Ross hotel.

This hotel is buzzing and very eclectic. From our arrival and first meeting with Concierge GEORGE we felt at home. As a short term stay the middle of a blizzard (minus the snow) on the beach front it has a relaxed feel. We were upgraded to a balcony garden room #139 … and found a few things that could be improved with it. #The Bed creaked at the slightest movement and sounded like workman in the building somewhere . We coped.. #The safe needed a new battery which was arranged very quickly. #The vanity sink drained very slowly but eventually did. An inspection of the drain indicated a clean out (with Draino) was needed and will hopefully be done soon. #The hot water took almost 5 mins to come thru the shower head but was ok once it did. #One of the bedside lamps didn’t work and after some investigation (changing globes etc) I found the plug had been bent out of shape (see photo) because the bed had been pushed hard up against the wall socket. A quick bit of straightening and all was working. #With the aforementioned blizzard conditions the A/C was was NOT used to HEAT so the room was chilly even after a few hours and the doona was very much needed. We got breakfast included as an offset for these issues and what a breakfast !! Eggs on day 1 pancakes on day 2 Almost too much for a starter to the day. Live Music every night was good … but made conversation a challenge … Staff were very friendly and eager to please. Overall a very enjoyable stop in our Round World Tour … and highly recommended to all.

From the moment we arrived, George, Fritz, and Angel were incredibly welcoming, helpful, and genuinely accommodating. They all went above and beyond to make sure we felt comfortable and well taken care of, always with the warmest attitude and great attention to detail. Nothing felt forced — just sincere hospitality and care throughout the entire experience. They truly made such a difference and left us feeling really appreciated. Thank you, George, Fritz, and Angel, for making it such a lovely experience 🤍