The Betsy - South Beach

When you select The Betsy, you expect exceptional service. When my parents and I visited last week for Sunday brunch, you delivered nothing less. I will continue to choose The Betsy because of your welcoming staff and the wonderful sense of belonging you impart to your guests. We joined you, after returning to the Port of Miami from a recent cruise. I had messaged Paul, one of your dedicated concierges, as the disembarking procedure left me unsure of our exact arrival time. Paul was incredibly reassuring, telling me to simply relax and that everything would be ready for us. Upon arrival, I was delighted to see his orchids taking hold of the trees in the two courtyards—a beautiful upscale detail in your boutique hotel. I would also like to extend my thanks to René and Robert. They made us feel truly welcomed, ensuring our coffee mugs were never empty and that we felt like returning family. Finally, my review would not be complete without thanking the Canine Concierge Team. Betsy remembered me instantly and welcomed my parents as new friends. Thank you for another memorable experience.

Fantastic hotel - wonderful service and the best energy for a couples getaway right on the beach - highly recommend!

Joanny was the best, super patient with my dad, super nice and communicative

It’s the best. Had fabulous cocktails with Josh at lobby bar. He was delightful and very delicious interesting and historical drinks. We are planning for brunch today. We didn’t stay at the hotel this time— but absolutely will next year’s visit. Now we know.

We made reservations but the restaurant was so loud so we went to the bar & Josh was great! Very social & we loved his energy & vibe. We got the octopus appetizer that was delicious, refreshing & light & we wanted the fish meal but they were sold out. The drinks were strong & the vibe was great!