The Betsy - South Beach

Husband and I stayed in one of the standard rooms at the back. It was large, fresh, clean and with the best mattress and pillows you could ask for. The hotel makes a thing about its patronage to the arts and I was so pleased to see that this is no gimmick - they are REALLY SERIOUS about the arts, it has a huge amount of space dedicated to a library and very good books scattered in the bedrooms and in the lobby and bar, There were some fabulous photographs of the Rolling Stones and The Beatles when we were there, it was like staying in a lovely room in an art gallery / really good bookshop. The staff are amazingly helpful and friendly; we're on a trip with many stays over three weeks and I thought I had not booked us enough nights and they were really accommodating in booking me an extra night in the same room. THEN, I realised (with much less than 24hrs notice) that I had made a mistake... I HAD booked the correct number of nights and needed to cancel the extra one, so embarrassing! But they were great about it, they didn't bat an eyelid - they cancelled my extra night with no extra charge !!! They were so within their rights to charge me but they didn't, We were so grateful for that. Oh, and I haven't mentioned the food, its fabulous - we had breakfast 'out/elswhere' the first two mornings thinking we might save some money (this is a three + week trip after all) but I so wish we hadn't, the breakfast at The Betsy is wonderful with everything you could wish for and great service to boot and it wasn't more expensive than the caff down the road. So do yourself a favor - if you're room only, change it, its worth it. I also had steak one evening and with red wine it was perfect - I couldn't finish the steak and had it for lunch the next day, it was just as tasty as the night before. we absolutely loved this place and were genuinely sorry to leave. I am sure we'll be back. Thank you Betsy crew, its somewhere we'll never forget.

Stayed at the Betsey with girlfriends for a mini vacay. The Betsey is a chic boutique hotel. Found the entire staff to be very friendly and helpful. Stayed in a deluxe room facing the ocean. The was small, clean and comfortable. Hotel restaurant was excellent, loved the popovers.

This is my second stay here, and it's like coming home again. The service is top notch, the rooms are clean and flawless, and they brought me to tears...in a good way. Allow me to explain. It's my wedding anniversary today, but my husband is home in Boston. This afternoon, the most beautiful bouquet of flowers arrived from my husband. I mean gorgeous! The hotel took notes about what I liked, contacted the florist and arranged delivery. Not only did the florist do an outstanding job, the hotel threw in a bottle of bubbly to honor us. I'm usually the type of person to always try new locations, and new hotels, but I will never stay anywhere else in Miami. This is home.

The location of the hotel was perfect and the staff was top notch!!!! I've never experienced such amazing service. My family and I loved being able to walk to the beach and both of the pools were beautiful. I couldn't believe that the coffee in the morning was free, it was that good. We finished our stay with dinner at the LT Steakhouse, pricey but well worth it.

My husband and I just returned from a wonderful trip to South Beach Miami. We stayed at the Betsy and it was amazing!! Everything about this charming hotel is exactly what we want when we travel. The staff, the atmosphere, the pool and Betsy the golden retriever. We would not stay anywhere else except the Betsy on our next visit to South Beach. We especially wanted to thank the concierge staff Margot and Paul. They went above and beyond to help us each day with dining choices, etc. Gustav at the rooftop pool was very helpful and charming. We met the owners of the hotel and they are friendly, lovely people. This hotel is a little island of paradise amid the craziness of South Beach. There is an actual library in the hotel. Where do you ever find that??? I loved this hotel and would recommend it 100%.