The Betsy - South Beach

The Betsy is an amazing, world-class hotel. This was my third stay at the hotel. The first time in 2017, then again in 2022, and now T and W before MDW. The location is perfect. Quiet, yet close to everything! The staff is excellent. Everyone I encountered was helpful. I especially liked Mark and George at the front desk. They treated me like a VIP. Evens was a very kind bellhop. I had a dinner at LT steak and seafood that was like one of the best meals of my life. I got the crabcake salad, the chicken al mattone, and the flan. On the next day, I got breakfast outside, and the view is angelic and beautiful. The waiter shooed away a bird for me! I felt like everyone went above and beyond. The gym is really nice, you can get a great workout in there. And the rooftop pool wasn't busy at all. Maybe 6.people at its busiest. The staff was attentive but not intrusive. The hotel is a little bit of a maze, but with another pool off the lobby, the amazing library, and all the cool art, it's actually fun to get lost. There's also another rooftop with amazing beach views. My only regret is I didn't do yoga there, which they offer! :) The hotel bar is awesome, again, great staff, and the live jazz is just so special. I can't recommend this place enough. I can't wait to come back! Thank you again, Alex M.

Michael the Banquet coordinator went above and beyond to ensure our event was successful. He was attentive and kind and stayed on site outside of his normal hours to make sure our final dinner went off without a hitch for a 50+ person corporate event with external clients and stakeholders. I couldn’t recommend him, his team and his service more!

Nice atmosphere and we loved the golden retrievers and complementary sunscreen. Fritz was very helpful in explaining the hotel layout to us, all the bartenders had great recommendations too!

I had a great and relaxing time. Juan was the absolute best!!! He was excellent in tending to our needs at the hotel. His restaurant recommendations were the best and very well appreciated!

I had such a great experience dining here, and a huge part of that was thanks to our server, Ray. From the moment we sat down, Ray was welcoming, attentive, and genuinely friendly. He made excellent recommendations, checked in at just the right times, and made sure everything was perfect throughout the meal without ever being intrusive. It’s rare to come across service that feels this genuine and professional at the same time. Ray’s positive attitude and attention to detail truly elevated the entire dining experience. The food was fantastic, but the exceptional hospitality is what will keep us coming back. If you visit, definitely ask for Ray — he’s the kind of server who turns a good meal into a memorable night.