The Betsy - South Beach

We had a wonderful stay at The Betsy, and what truly made it special was the exceptional service from the staff. Fritzner, the Guest Services Manager, went above and beyond to help us extend our stay. His kindness, professionalism, and attention to detail made a real difference for us, and we felt genuinely taken care of throughout our stay. We also want to recognize Kelsey and George at the front desk, who were consistently warm, helpful, and welcoming, and Josh at the pool bar, who made our time by the pool even better with great service and a friendly, relaxed vibe. The Betsy is a beautiful, elegant property with a welcoming atmosphere, but it’s the people who truly elevate the experience. We’re incredibly grateful to the whole team and would absolutely stay here again. Highly recommended.

Josh, the bartender at the rooftop bar, gave fantastic service, mixed incredible craft drinks and offered terrific local recommendations for restaurants and retail. Josh is a perfect example of the exceptional service at the Betsy Hotel, …WOW.

Yes, the Betsy is a beautiful, classic hotel rich in South Beach history but what makes it extra special are the employees. Shout out to George & Fritz. George honored my request for an ocean front room and always available for help & questions. Fritz’s attentiveness & kindness made our stay extra special. From start to finish an amazing stay. As an old preppy, this my kind of place!

Wow, from the moment we walked into the restaurant everything was phenomenal. We didn’t have a reservation, and Farzana immediately offered to check on a table for us. She sat us promptly and was so sweet. Our server Franco, paid attention to detail, made sure all of our food was amazing, and was always there when we needed something. On top of that the manager Ever, was so great. He made sure we were set up properly for our appetizer and served our salad onto our plates for us. He brought us purse hooks, and when we had an extra guest added to the table last minute, he didn’t hesitate to open up the table and invite him to sit down. From host to server to manager, it was such an amazing experience. From someone who works in hospitality I was highly impressed, 10 out of 10. They brought us desserts at the end which was the cherry on top. I will definitely be back. Love love love!

We had the most wonderful time at The Betsy. We will go again. The staff could not have been better. Between the waiters and the Bar staff they were so accommodating. The bar waitress with the long frizzy hair was particularly good to us . Juan our bellman likewise took good care of us. Great job everyone. Barbour Rixey