The Betsy - South Beach

We have just spent the last three days at this hotel. Once again relocated due to the hurricane the reservations agent Jack was superb and upon arrival the kindness and professionalism of the staff was exemplary. It really is a quirky and boutique hotel with a lovely atmosphere. The reception staff go out of their way to help together with the bar and valet team. The pool is well maintained and you really do feel like you are being looked after. I would really recommend this hotel as it's first rate

The Betsy is a special place whether you are a visitor to South Beach or you call it home. The warm cozy design with so many areas to meet, learn and relax. Music, poetry readings, opera, jazz, artists and writers share their work in a relaxed environment. Enjoy a cocktail or dine in a delicious restaurant or the coffee bar in the conservatory -the staff and the service make the ordinary extraordinary - search the world and you'll find there is nothing like the Betsy Hotel.

My wife and I stayed at The Betsy in mid-August and it has more than lived up to it's reputation. The hotel is beautiful, the decor and design go well above and beyond the norm. The staff are exactly as expected; extremely helpful, courteous, and accommodating.

From the moment you are greeted you know The Betsy team is working hard to bring you a world-class experience. The smiling and accommodating bellmen and front-desk staff made us feel instantly welcome. We noticed even the detail of the music being played and volume, not too loud, just right, helping to set the mood in the lobby. The menu at LT is uniquely designed and service by real pros. We ate multiple meals from LT while in Miami Beach so that should tell you something. No shortage of good choices in the area yet we kept finding ourselves at LT. The spa staff also worth mentioning. We did couples massage one afternoon, pedicures another. The setup is all outside but with shades and fans I was never uncomfortable with the heat. During the couples massage they use cool water over legs and arms which was really refreshing. After the first night we chose to upgrade from King Ocean View to King Ocean View Royal Suite. The KOV is a bit small for us traveling with the amount of luggage we had plus we generally like a little more space. Front desk was very accommodating and helpful with even walking me around to look at other room options before I picked one. We left the day they were boarding up for Irma. Our hearts are with The Betsy and her people. We'll be back for sure.

We loved our stay at The Betsy! Everyone was so welcoming and friendly, we felt immediately at home from the moment we entered. Upon arrival to our room we were welcomed with a bottle of Prosecco and a flight of mini desserts for a special celebration. And anything we needed, the staff was so accommodating and personable, always making us feel at home when we saw them. The hotel itself was also lovely. We especially loved the southern ambience with the Art Deco influence, along with all of the literary and musical themes throughout the hotel. Since we arrived during a very rainy bout of weather, we took in everything that the Betsy had to offer and didn't mind much that we stayed in the first few days. We were fortunate to experience some great jazz duos in the Lobby Bar each night, enjoyed the wonderful seafood, sushi, and cocktails at LT, lounged in our comfy room, and explored all of the nooks in the hotel; library, conservatory, rooftop decks, and hallways of great photos. Once the weather cleared up, we got out on the beach where loungers, towels, and umbrellas were provided. And to top off our stay, we enjoyed the rooftop pool, what a view! Our only hope is that we will be able to come back to The Betsy and enjoy it all over again.... praying that they get through Irma safely.