Mondrian South Beach

My friends & I stayed there for a birthday, and Trenton at the Front Desk was amazing. He was sooo friendly, attentive, gave us all champagne, & set the tone for the whole trip.

Joaquin is an excellent server , so attentive and brings such bright sunshine. Throughly enjoyed our time here for my son’s birthday. My son has been here several times and raves about it, he was not wrong. The food was excellent. The ambiance and decor as well is so serene. I look forward to coming during the day and enjoying the view and will ask for Joaquin!!!

Charlie was AMAZING! Booking a activity for a sales team when you work out of Omaha, Nebraska can be very stressful! I was very concerned that something of this magnitude could not be done remotely, and I would be worried from afar! Charlie took care of every last detail for me! She took over the driver's seat and created an incredible afternoon for all of our guests, including travel to and from their hotel and dinner at a beautiful, authentic restaurant. She did an amazing job and I will definitely be putting her on speed dial!

The staff and hotel were amazing. Celebrated my birthday over the weekend and couldn’t be happier with all the accommodations and hospitality. A special shout out to Charlotte for assisting with everything :)

This hotel is just incredible. Exceptional ambience, location, and more importantly the service. We come to the Mondrian every year to celebrate our daughter’s birthday- it’s a birthday tradition for her we started. We used to stay on the ocean side, but after having our daughter we wanted someone quiet yet still lively and near places. After trying the Mondrian years ago we just cannot get enough of this place!! The rooms are beautiful, and pool is one of the greatest highlights- it’s breathtaking! It overlooks the bay, and the drinks are so delish. But I want to call out one particular person who is the main reason we continue coming back to the Mondrian. And her name is Charlotte (aka Charlie). She is the lead concierge at the Mondrian, and she is just absolutely amazing. She made our stay so comfortable and so amazing with all the sweet and thoughtful things she provided to make our daughter feel extra special for her birthday. She booked us reservations to places she knows we would like, and boy was she spot on with every single reservation she made. She even booked us a table at one of the hardest restaurants to get into last minute - Sunny’s steakhouse. The list can go on and on about all the wonderful things she did to make us feel comfortable and happy. Every year we look forward to coming to miami for our daughters birthday, and staying at the Mondrian truly because of her. Charlie’s exceptional customer service, her kindness and her memorable and happy spirit keeps us coming back every year! From the bottom of our hearts, thank you Charlie and the Mondrian hotel. I ask that the Mondrian management team please give this woman the recognition she so well deserves. She is truly a rockstar. My family and I look forward to coming back to Miami again next year and staying at the Mondrian again!!