Mondrian South Beach

Disgusting and poorly maintained. The room had mold, was not clean, and felt unsafe—especially after a light fixture shattered glass. Staff were unfriendly, and security was completely inappropriate, telling us to remove a towel even though we were guests and had a toddler with us. The only positive is the central location. Not worth it.

Everything about this hotel is amazing. The rooms were gorgeous, the views were to die for, and the staff is beyond helpful and kind. Charlie at the concierge was so helpful and sweet, she helped me book everything and make it a great experience. I booked a room for my boyfriend’s birthday and they have options to get the room decorated and it came out so cute. I would highly recommend this hotel. I will definitely be back.

Amazing views. Rooms were 5 stars. The staff. Outside bar was amazing and helpful. Door men very helpful. Clean hotel Met. Marc at guest services Mgt. made my whole trip worth the experience of Miami with making sure I got the right Transportation and made sure me and my gf had the best trip to Miami

I stayed at the Mondrian South Beach expecting “luxury Miami vibes.” What I got instead was a time-travel experience to the year 1999, and not the good part. Let’s start with the room. The TV appeared to be one of the world’s oldest surviving flat screens. The Manager and employees were talking about our group not knowing we were standing next to them waiting for the elevator, when told we’re the group, maybe don’t talk about guests in public we got no apology. Horrible Management, they are in the hospitality business and should know better. The lobby was nice, though It really sets you up for disappointment later when you see the room, like a movie trailer that lies to you.

Beautiful hotel, perfect-sized room, great location from everywhere we wanted to go. The staff overall was very kind. Luis was a standout for being incredibly kind and very helpful.