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Move to the beat of conga sounds and gentle waves in South Beach, as you sip on a supremely mixed cocktail on the sweeping veranda(TM)s of The Palms Hotel & Spa – part of the Lifestyle collection of Preferred Hotels & Resorts. Escape to a beach front location, bronzing on a turquoise recliner, taking in the sun and ocean sounds. Surrounded by endless beaches and overflowing with luxury amenities, this tropical paradise offers a post card perfect spot to indulge,relax, and play. Attention to detail and exceptional service is a staple of this breezy hotel, making you feel at home, with the added benefit of a 24-hour concierge at your beck and call. After a long dinner or night out in Miami, experience a holistic ritual at the AVEDA spa, dedicated to nurturing guests with highly personalized treatments. Whether in need of a simple manicure or body overhaul, an array of massage, skin care, and body healing is available throughout the day.
The Palms Hotel & Spa
3025 Collins Avenue
Miami Beach, Florida
33140
Nearest Airport: MIA
Fred was fantastic. The hotel was amazing. Everything blew my expectations away.
Sean P
Fred was the man! Keep him around, and we’ll come back!
Frank C
We had a great experience here for vacation it had everything we needed for the stay and the beach service was amazing. Our man at the front Frad was very helpful and showed us the grounds while grabbing our luggage. Only downside was the weekend valet set up they need to have more valets on hand to keep up with the busier demands, waited over 45 min one day. Overall it was a great stay and would definitely recommend
Wanderer14044584513
Great stay. Beautiful beach. Wonderful service. Fred was very helpful.
Lauren P - San Francisco, California
We paid $2,600 for three nights at The Palms Hotel & Spa in Miami for a “partial ocean view” room, which was already about four times the normal rate for the room due to a busy weekend. The “view” was essentially nonexistent—you could barely see a sliver of the ocean. The much bigger issue was the strong mold smell in the room and visible mold in multiple areas, including the shower and along the floor. This is a serious health hazard. When we reported it to management, we were initially told there was nothing they could do and no rooms available. Only after I explained that I had previously suffered mold poisoning and became extremely upset were we moved to another room—which unfortunately also had mold. To make matters worse, housekeeping let themselves into our room after 6 PM without knocking or announcing themselves while I was half dressed and my husband was in the shower. This was incredibly inappropriate and invasive. After checking out, I realized I had accidentally left an expensive item in the room. I have now called the hotel more than 10 times trying to retrieve it, and no one answers or returns calls. For a hotel charging luxury-level prices, the lack of cleanliness, management response, and basic customer service was shocking. Between the mold issues, the privacy violation, and the inability to recover a lost item, this was one of the worst hotel experiences I’ve had.
OnAir02620312721
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