Jump to: Room choices | Hotel description | Map | Amenities | Reviews
Move to the beat of conga sounds and gentle waves in South Beach, as you sip on a supremely mixed cocktail on the sweeping veranda(TM)s of The Palms Hotel & Spa – part of the Lifestyle collection of Preferred Hotels & Resorts. Escape to a beach front location, bronzing on a turquoise recliner, taking in the sun and ocean sounds. Surrounded by endless beaches and overflowing with luxury amenities, this tropical paradise offers a post card perfect spot to indulge,relax, and play. Attention to detail and exceptional service is a staple of this breezy hotel, making you feel at home, with the added benefit of a 24-hour concierge at your beck and call. After a long dinner or night out in Miami, experience a holistic ritual at the AVEDA spa, dedicated to nurturing guests with highly personalized treatments. Whether in need of a simple manicure or body overhaul, an array of massage, skin care, and body healing is available throughout the day.
The Palms Hotel & Spa
3025 Collins Avenue
Miami Beach, Florida
33140
Nearest Airport: MIA
We stayed at The Palms Hotel & Spa in Miami Beach and were disappointed with several aspects of the experience. Front desk staff is very rude. We were charged for a duplicate reservation even though only one room was used, and there was no flexibility or adjustment offered when we brought it to the hotel’s attention. The “spa” was also very underwhelming and not what you would expect from the name—facilities felt limited. Additionally, there is no proper guest shower available after checkout, and the fitness center is quite basic. While the property itself is visually nice and the location is good, the overall guest experience and amenities did not meet expectations, would not go there again.
ELIS A
I spent one night at The Palms and regretted not staying for longer. The property is beautiful and tranquil, the staff is wonderful and sweet, and the entire experience was a pleasure. I will absolutely be back.
Avi M
This hotel was really wonderful. It is big and beautiful and so tastefully decorated. It is so current and updated, with great lighting in the bathroom and a big screen TV. It has lots of outlets and chargers and really has everything you need. The shower and the toilet were separate which was interesting but it totally worked for us. The toilet had this adorable little sink with it. Excellent customer service and just extremely professional. We came from a different hotel that was just horrific and it was so nice to be able to relax and enjoy our vacation. I would definitely recommend this hotel.
Chaya K
Fabulous amenities, comfortable and service, Excellent rooms although light switch and shower controls were complex. We stayed for 4 days and were treated like royalty. Sunscreen at the pool and beach, luscious towels, fresh lounge chair linens, beautiful pool and beach chairs with umbrellas, Excellent service at the pool and beach especially from Gabriella and Gorge. The poolside food and drink were excellent. Quite crowd. Some lovely family’s but mostly couples. Good access to everything!
Lisachristine0 - Grafton, Wisconsin
My girlfriend, Lisa and I had a wonderful time at the Palms the week before Memorial Day. We especially loved the exceptional service provided by Gabriela and Jorge at the pool and beach. They were wonderful and if I could give them six stars and a big fat raise, I would. They were always smiling, got to know us and I could tell they were committed to providing exceptional service. Thank you Gabriela and Jorge. hope to see you soon! 😊 Paula Hare and Lisa Hanson from Milwaukee, Wisconsin.
Paula H - Mequon, Wisconsin
Read more reviews or write a review
© 2026 TripAdvisor LLC. All rights reserved