The Palms Hotel & Spa

This was the first holiday with our thirteen month old child and we were very impressed by the friendliness of the staff. Especially the breakfast was liked very much it was very varied and always fresh. The staff in the morning was very attentive and especially caring for our little boy. Here we especially want to mention Noemi, Mihai & Yulia they were very nice and have looked after the whole vacation. The service in the hotel is very fast and always friendly, there is also for many languages a contact person who took care of us. In our case, Jean Miller took great care of us. In the hotel room you can unfortunately hear the ice machine something we had the pitch directly opposite her to live. What we liked the whole hotel area was in a very good condition. It could be noticed that was always looked after small repairs and improvements. We are very glad that we chose this hotel and would always go back there. Please excuse the Google translation English. ;-) Warm greetings from Germany Miri Sven & Luke

Anyone who visits Miami Beach will definitely want to go the The Palms Hotel & Spa. My husband and I recently went on our honeymoon here and we had the BEST TIME! Our favorite part was the Tiki Bar outside. The staff was great, not to mention our FAVORITE bartender ANDRE! He was AMAZING! Provided us with great service and the best drinks we've had! We can't wait to go back! Highly recommended!

Stayed over the weekend and I must say this place had all the accommodations you could think of. Really enjoyed the pool and tiki bar, not to mention the very attentive and polite bartender Andre. 10/10

Anyone who visits Miami Beach is going to have a hard time finding a place that has the beach access of the Palms Hotel and Spa (it's literally in the backyard). The actual hotel itself is clean, spacious and well-taken care of. However, the room and the amenities in the rooms are average. If you are ok with paying for location and not necessarily amenities in your room than this is the place. Please, don't get me wrong...the room was clean, well-kept and well-maintained. We had a few requests for assistance and each of those requests were met professionally and timely. However, I currently live on Long Island so when I pay per night what Palms asks for I expect certain things to come along with that asking price, which this place does not provide. In short, if you are a beach person who doesn't mind paying a hefty nightly hotel price for immediate and proximate access to a stunning, world-class beach than this is the place for you. The only reason why I do not give this hotel an average score (3) is due solely to its access to the beach...that's it!

This property is family owned. The family also owns a smaller boutique hotel in South Beach. My family of 4 (myself, my wife and 2 college age kids) booked 2 rooms for 6 nights. One room was a king and one was a twin (2 double beds). The twin rooms are a bit larger than the kings. The rooms had a split bath with one shower/sink and the other a toilet/sink. We loved this feature. Rooms were clean and beds were comfortable. The lowest floor you can book and still have an ocean view (over the palm trees) is the fifth floor, but even the garden rooms have a nice view. The grounds are beautiful and well maintained. The pool, beach and grounds are amazing. There is a covered deck off the main building offering full food/bar service, a tiki hut bar at the pool and a huge gazebo on the grounds. The WiFi worked very well - even on the beach. One thing to keep in mind; this is a classic full service hotel which means that the grounds, service and food/beverage is first class and that comes at a price. Parking (valet) is $40.00/night, there is a daily service fee of $26.75 per room per night (covers chair and umbrella at the beach, wi-fi, etc.) , a pint of draft beer in the bar is $11.54 after tax and gratuity is added (glass of wine is $15.-$20.), and the buffet breakfast is $61.56 for 2 after you add tax and gratuity; that said the nice selection including fresh made omelettes was plentiful and first rate. If you don't need a full breakfast there are in-room Keruig coffee makers and a small gift shop in the lobby that sells coffee, juice, smoothies and pastries. Staff was accommodating and helpful. The concierges Karina and Moises are professional, very knowledgeable and a pleasure to work with - just wonderful! All of our requests were handled swiftly, cheerfully and professionally by the staff. We didn't have to rent a car as we used the free city shuttle (becomes a bit crowded at peak times, sometimes you have to wait for the next one and pick ups are sporatic) or Ubered. Okay, we mostly Ubered. South Beach art deco district and Lincoln Road mall is walkable but a long walk and who wants to do that all dressed for dinner? Uber each way is about $7. to $11. Overall we thoroughly enjoyed our stay at The Palms and hope to return soon!