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Move to the beat of conga sounds and gentle waves in South Beach, as you sip on a supremely mixed cocktail on the sweeping verandaâ€(TM)s of The Palms Hotel & Spa – part of the Lifestyle collection of Preferred Hotels & Resorts. Escape to a beach front location, bronzing on a turquoise recliner, taking in the sun and ocean sounds. Surrounded by endless beaches and overflowing with luxury amenities, this tropical paradise offers a post card perfect spot to indulge,relax, and play. Attention to detail and exceptional service is a staple of this breezy hotel, making you feel at home, with the added benefit of a 24-hour concierge at your beck and call. After a long dinner or night out in Miami, experience a holistic ritual at the AVEDA spa, dedicated to nurturing guests with highly personalized treatments. Whether in need of a simple manicure or body overhaul, an array of massage, skin care, and body healing is available throughout the day.
The Palms Hotel & Spa
3025 Collins Avenue
Miami Beach, Florida
33140
Nearest Airport: MIA
So it's Official! This is an annual rejuvenation Oasis!! I came back to this Beautiful Spa to indulge in a luxurious Body scrub and massage in a botanical garden! Inside a Tiki Hut nesselted around exotic plants and singing birds! True Blue! Lol! This place is Amazing! Though you're on South Beach. This spa has a cottage grove of trees and Beautiful plants all around. You feel like you're in the Caribbean.!! That atmosphere and the Exemplary Service keeps me coming back! My massage therapist Yuli. Is Simply The Best!! Thank you again! The front desk staff Anemilla and Gloria were very kind and very helpful! Thank you! I also had a bite to eat I the restaurant. Anna, the server was superb! Thank you! And I truly look forward to next!!! Ms. Davis
Latoya D - West Palm Beach, Florida
The resort is lovely, the food is delicious, the location is exceptional, and the in-dining, restaurant, and housekeeping staff are amazing. However, in my opinion its reservation descriptions are misleading and potentially fraudulent. I booked an expensive, deluxe, oceanfront room for several days to recuperate from a heart-related medical incident. The room views posted on the website for this option were gorgeous. However, upon checking into my room (Room 528) I was shocked to find that my view was primarily of a noisy driveway, back of the adjoining building, and garbage bins. If I looked in another direction, I could see partial ocean views through heavy palm fronds and over rooftops that were right outside my window. Had I known that, I would have stayed home where I had a better view. Management said it could not move me into a room with a better view unless I was willing to pay more. They didn't have another room at the same price for the 3 nights I was there. They subtracted $100 from my bill as an inconvenience acknowledgment or something like that, which meant little to me considering the overall cost of my stay was considerable. $100 did not even cover valet parking for 3 nights. This hotel does not meet the standards of iPrefer hotels in my opinion, and it is certainly bound to disappoint many seasoned travelers such as myself by its allegedly deceptive room descriptions and unwillingness to give guests what they paid for. It is extremely expensive, and not worth the risk in my opinion. The A/C stopped working in my friend's room while we were there, the elevators were slow because workers and staff were using them during peak guest hours, and they were doing internet and construction on site that had not been disclosed. While I was there, a worker entered my room to work on internet for about 30 minutes and mentioned he had about 300 rooms to go. Wow. Again, the staff was excellent. It was the management that is the problem.
Barbara R - Visit St. Pete/Clearwater, Florida
This was a very beautiful hotel and the staff were great. Very good location with a great beach just outside. Would stay here again.
Steven Q - San Angelo, Texas
Amazing hotel with high quality service, drinks, food and staff. Tiki bar team was especially incredible, shout out to Kathlen and Andrea who were funny, kind, attentive and having a great time!
Amanda D
This was my second time staying at the Palms for a convention. It is a 5-6 minute ride to the convention center. The staff are very friendly and very accommodating. I had dinner at Essensia two night during this stay and my meals were excellent, as was the service. My last stay was an ocean view room and was very comfortable. This time I was given a room on the street side of the building and immediately adjacent to a north facing wall of windows so there was no privacy unless my curtains were shut. The room was very clean but a little tight. I would not recommend it for two people.
Robert K
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