The Palms Hotel & Spa
Miami Beach, Florida
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About the Hotel
Move to the beat of conga sounds and gentle waves in South Beach, as you sip on a supremely mixed cocktail on the sweeping verandaâ€(TM)s of The Palms Hotel & Spa – part of the Lifestyle collection of Preferred Hotels & Resorts. Escape to a beach front location, bronzing on a turquoise recliner, taking in the sun and ocean sounds. Surrounded by endless beaches and overflowing with luxury amenities, this tropical paradise offers a post card perfect spot to indulge,relax, and play. Attention to detail and exceptional service is a staple of this breezy hotel, making you feel at home, with the added benefit of a 24-hour concierge at your beck and call. After a long dinner or night out in Miami, experience a holistic ritual at the AVEDA spa, dedicated to nurturing guests with highly personalized treatments. Whether in need of a simple manicure or body overhaul, an array of massage, skin care, and body healing is available throughout the day.
Location
The Palms Hotel & Spa
3025 Collins Avenue
Miami Beach, Florida
33140
Nearest Airport: MIA
Features and Amenities
- Dining
- Poolside Dining
- Pool Bar
- Restaurant
- 2 Bars
- Room Service
- Beach Waiter Service
- Pool Waiter Service
- On-Site Amenities
- Salon
- Spa on Property
- Spa Services
- Media Room
- Laundry Service
- Fitness Center
- Pool Butler
- Gardens
- Beach Beds
- Beach Club
- Lounge
- Pool Cabanas
- Laundry Facilities
- Beach Amenities
- Outdoor Pools
- In-Room Amenities
- Air Conditioning
- Bathrobes
- Mini Bar
- Marble Bathrooms
- Luxury Linens
- Coffee & Tea Facilities
- Luxury Bath Amenities
- Activities
- Deep Sea Fishing
- Excursions
- Fishing
- Tennis
- Scuba Diving
- Nature Walks
- Boogie Boarding
- Boat Excursions
- Boating
- Business
- Business Center/Services
- Family
- Cribs
- Nearby
- Shopping
- Restaurants
- Beach
- Nightlife
- Beaches
- Parks
- Shopping Mall
- Public Transportation
- Monuments
- Nature Reserve
- Market
- Convention Center
- Interests
- Active & Adventure
- Beach
- City
- Culture & Arts
Reviews for The Palms Hotel & Spa
Fine
Had an interesting stay But staff was amazingly helpful. Especially Fred, Lucy, and Melinda.
Sara H
Beach was amazing; staff is so friendly!
Mike Lopez was amazing!! The beach experience is beautiful
Ariana S
The problem with the toilet spoiled the stay
Pros: The hotel is aesthetically pleasing with a great pool area and a beautiful beach. The breakfasts were also of high quality with a good variety of options. Cons: Unfortunately, the stay was overshadowed by a recurring and frustrating issue: a constantly clogging toilet. As anyone traveling with a child knows, there is nothing worse than plumbing problems on vacation. The service was unacceptably slow—on one occasion, we had to wait 3 hours for maintenance to show up. However, the worst part was the front desk's attitude. When I requested a room change, I was told that "technically the toilet works, it just clogs, and since maintenance clears it, there’s no problem." They also refused a room change claiming no availability in the same category, yet failed to offer an upgrade to resolve this urgent sanitary issue. As someone who works in customer service, I find this approach pathetic. It’s easy to be professional when everything goes right, but the true quality of a hotel is measured by how they handle problems. Being dismissive of a guest's basic needs is a major red flag. I cannot recommend this place until they fix both their pipes and their staff’s mindset.
Rafał D
The Palms Hotel
Fred was super attentive when we didn't even know we needed guidance. We were just out walking and there was a wedding we didn't want to disrupt at all. He was gracious and professional and helped us locate a quiet, relaxing spot to just sit and relax!
alstruphomes
Amazing service from Fred
Amazing service and helped us call the restaurant when we were running late for our reservationf. Fred is the best!
Hannah A
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