Four Seasons Hotel Miami

The location is really good, close to airport and in the middle of Brickell. The rooms are very spacious as always in 4 Seaons and impeccable. The pool are is really nice and the drinks & food were really good. We had dinner at Nuna which was an amazing experience - staff was very attentive. The breakfast is decent but we’ve seen better service. We would consider coming back with our kids as it seesm very child friendly. I personally liked the Equinox Gym a lot.

We are incredibly fortunate to be able to stay in luxury hotels around the world, and having stayed at many Four Seasons properties, we can honestly say this place is right up there with the very best. The service was wonderful from start to finish. We had a refurbished room that was absolutely lovely, the pool area was spectacular, and to top it all off we had access to the Equinox gym on the 4th floor of the hotel — even open on Christmas Day! We originally booked for two nights, but loved it so much that we extended our stay by another six nights and completely changed our plans. We really enjoy Brickell, and the location of the hotel was perfect, right next to the Metromover. The pool staff were fantastic — so attentive and always on point. In fact, every member of staff we interacted with was great, but a special shout-out goes to Letty (I hope I’ve spelled that correctly!) for going above and beyond to make our stay truly perfect. We can’t wait to come back! Chris and Bill xx

Great pool 25+ yards long. Very bright and well lit room In-room recycling bin, in-room coffee maker, tea pot, room safe, slippers, robes, iron, ironing board. Separate shower (with foot bar) and tub; shampoo, conditioner, body gel, body lotion, makeup, removers, cotton swabs, nail polish remover, shower, cap, hair, dryer, scale, lighted makeup mirror. Quiet room minimal outside noise, minimal from corridor, none from adjacent rooms. Guests have use of equinox health club gym. 20ish minutes from airport.

I tried to book spa treatments in advance of my stay but it was difficult to achieve and way more of an admin burden than I expected. The phone number on the hotel website did not connect. When I used the web submission form on the hotel contact page, no one got back to me. This property is easily the least luxurious feeling Four Seasons I've been to from a hard product standpoint. Unusually, the lobby area is particularly lacking in opulence. My flight was delayed so I arrived late in the early hours of the morning to check in. I appreciated that one of the valet staff walked me into the hotel and right up to the front desk when I arrived. I was disappointed to not receive a briefing on what was included in the resort fee. It was only on my very last morning that I noticed hot beverages, fruit and mini muffins in the lobby and it would have been nice to have been advised of whatever else was available given how unethical it is to mandatorily charge for unsolicited items in the first place, let alone not being informed about them - it screams money grab. I had a couple of issues throughout my stay and was impressed by the service recovery and attentiveness. Mutiple members of leadership greeted me and checked in after that which I thought was more on par for Four Seasons expectations vs the hard product. Poolside service was good. I liked that there was essentially a check in stand. Breakfast: good service and decent range of options for variety. Food was good. Nuna dinner: Food sounded and looked delicious on the website but in reality it was only ok. Service was good. Spa: owned by third party Equinox, the facilities and treatments were both good but it was a little on the high end price wise for not actually being a hotel spa. You can charge spa treatments to your room despite the independent ownership. Valet: staff were good about sending me off with water and helping me get into my ubers. Overall, my personal experience ended up being good but I can understand the disappointments other reviewers are stating.

The hotel service is excellent, the hotel restaurants offer good menus, the pool is very beautiful, as are the rooms. The hotel is magnificent and very well located. Just a small note about a bartender or bar manager who was rude and took our ID cards with her to "check them with her manager," which is something that is not supposed to be done.