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Mandarin Oriental, Miami in Miami, Florida

There's an unmistakable air of Magic City in the five-star design of Mandarin Oriental Miami. Palm-shaded cabanas are just as glamorous as they are in South Beach, but with the added allure of seclusion granted by a private beach club on tony Brickell Key. Three floors of the resort are dedicated to Mandarin Oriental’s signature spa treatments, and it’s also home to the only North American location of Chinese luxury brand Shanghai Tang.

Pity the souls arriving to work in the skyscrapers across the water – your office is a hammock, and an infinity-edge swimming pool is just a few strides away. Order a pre-lunch mojito. In the afternoon, strut down boutique-lined Lincoln Road like it's your runway. Listen to Cuban jazz in the balmy night air as neon lights glint off Biscayne Bay.

Location of Mandarin Oriental, Miami

Mandarin Oriental, Miami
500 Brickell Key Drive
Miami, Florida

Nearest Airport: MIA

Amenities for Mandarin Oriental, Miami

  • General Information
  • 326 Guest Rooms
  • Ecologically Sustainable Practices
  • Dining
  • Outdoor Dining
  • 2 Restaurants
  • Cafe
  • Bar & Lounge
  • On-Site Amenities
  • Concierge
  • Spa on Property
  • Complimentary Newspaper
  • Private Beach
  • WiFi
  • Boutique
  • Outdoor Pool
  • Personal Trainers
  • Outdoor Spa Treatments
  • In-Room Amenities
  • Turndown Service
  • Air Conditioning
  • Bathrobes
  • CD Players
  • Direct Dial Telephones
  • DVD Players
  • Hair Dryers
  • In-Room Safes
  • Mini Bar
  • Satellite Television
  • iPod Docks
  • Flat-Screen Televisions
  • Luxury Linens
  • Luxury Bath Amenities
  • Activities
  • Pilates
  • Tai Chi
  • Yoga
  • Fitness Classes
  • Business
  • Business Center/Services
  • Meeting Rooms
  • Family
  • Babysitting
  • Teen Spa Treatments
  • Teen Activities
  • Nearby
  • Shopping
  • Art Galleries
  • Museums
  • Restaurants
  • Golf
  • Nightlife
  • Beaches
  • Interests
  • Beach
  • City
  • Summer Getaways

Reviews for Mandarin Oriental, Miami

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TripAdvisor Traveler Review Rating Reviewed 23 hours ago

We've stayed in some of the best hotels in the world (Ritz, Four Seasons, Fairmont, Rosewood etc.), but I believe this is the best customer service experience I've ever had. Everyone wants to make sure you're having an excellent experience on their property. I mentioned in a casual conversation with a gift shop attendant that my spa service was just good, not great. The same day the spa manager called me and insisted that I repeat the service so I could be wowed. The second time was perfect, but just the gesture was highly unusual. Even more unusual is that the gift shop attendant felt empowered and concerned enough to relay that I was satisfied but not elated. On another occasion I saw a belligerent guest have no fewer than four staff members come and try to make him happy. The guy really should have been kicked out but they tolerated him and tried to make the situation better. The spa has ample products and equipment, so you need almost nothing to get ready. There's a bar on the lobby level with excellent music from live bands on Fri and Sat. The drinks and food are really good. We loved that. The room is comfortable and there's a real door on the bathroom so sounds are not transmitted. Not one of those barn doors that keep popping up on other hotels that drive me crazy. The tub and shower are open to the room, but there's a shade that can be pulled down if you choose. An array of toiletries are in your room. Breakfast is great. Lunch was pretty good. Walking distance to shopping and more restaurants. Clothes and gifts can be purchased in the gift shop and in the spa. Wonderful area to walk next to the water for strolling or exercise.

msdowl - TX

TripAdvisor Traveler Review Rating Reviewed 3 days ago

We were staying for our honeymoon and had made prior arrangements weeks in advance with the staff and again had confirmed these arrangements on the day of check-in and NONE of the requests were fulfilled. It was extremely disappointing to walk in with my bride to find a bare and plain room when I had gone through the effort to make it an unforgettable moment for us. I really expected much more from such a renowned 5-star establishment. VERY DISAPPOINTING. The staff tried to make up for it by allowing us to order complimentary breakfast, however, a breakfast will never replace the special and unforgettable moment for my wife that I had planned for weeks.

Sebastian5973 - Miami, Florida

TripAdvisor Traveler Review Rating Reviewed 3 days ago

Stayed for a long weekend and it was perfect. Rooms were very comfortable and beds were divine. Would highly recommend La Mar. Pool was nice and service good but slow. Did not want to be by the madhouse of South Beach so perfect for me.

Francis R

TripAdvisor Traveler Review Rating Reviewed 5 days ago

Came here for a girls weekend the first weekend in March. We had an awesome experience! Customer service is on point with the standards of a Mandarin Oriental. The rooms are nice and clean and a great size. The spa is awesome and their pool and hot tub are kept clean. Love that you can order food and drinks poolside. Only downside is that the food at La Mar and the other places on-site are just average. When I'm paying like $90 for breakfast, I expect it to be spectacular.

Sapna B - Ashburn, Virginia

TripAdvisor Traveler Review Rating Reviewed 1 week ago

The location of the hotel is on Brickell Key which felt exclusive and private but was also very central. The hotel fully exceeded my expectations! The rooms are amazing and have gorgeous views from the private balconies. The amenities and services were top notch and the customer service was exceptional. I highly recommend the restaurant in the hotel La Mar. The food was phenomenal and the ambiance was chic.

ReneeNS - Washington DC, District of Columbia

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