Trump National Doral Miami

One holds high expectations for a Trump property and this mostly meets them. However, in the particular room where I was, maintenance was needed on the shower faucet. It was not enough for me to have people slogging around during my stay, but it is something the housekeeping should have identified and didn’t. The staff is clearly facing challenges. The manager is very present, which is great, but the staff falls short in some places—parking, bell service is the most evident. The bell staff is under trained, and it shows from the moment of arrival. It’s unfortunate, because it sets a bad tone, and most of the rest were up to par. Housekeeping is friendly and helpful, but not always thorough—again, unfortunate because some were great. So this might be a supervision issue and not identifying talent that needs more training. The lobby areas are beautiful, as one would expect. The overall property is wonderful and relaxing, but there is a feel of staff doing things other than serving guests. At times it was hard to find someone to help.

Every time we come to Florida, we make an effort to come to Trump doral. We aren’t rich but we feel it’s such a special experience. It just makes you feel you are in a completely diff place. Everything is nice and the staff is always helpful.

I have visited this beautiful property twice this month for Spa Month. I was fortunate enough to get the same masseuse Susan Quisoe. She is very professional. I received one of the best massages ever. We later went to the outdoor pool and enjoyed a perfect day of sunshine alongside great cocktails and food. Our waiter George is also very professional and gave us all excellent service. Thank you all for this great experience. Hope to see you soon again!

this resort is exceptional in every way - so beautiful, clean, above and beyond service. No detail left undone and overlooked. We LOVED our Stay and will be back!

Everything was absolutely amazing. The location, the rooms, the workers, the gym and classes. The employees are kind, courteous and attentive. Not one complaint. Thank you Diego.