Grand Visconti Palace

Room condition is very good, wide space and clean. So I stayed very nice. If I have a chance to visit Milano I'll stay here.

Very good hotel, no remarks, perfect breakfast, very gently staff, clean; spa and pool nice and tidy. Many thanks.

Short stay at a very nice hotel 10 min drive from Linate - and central for my business meetings in Milano. Quick check in, kind ad helpful staff Great breakfast buffet I do recomend the Grand Visconti Palace in MIlano

We enjoyed our visit in the Grand Visconti Palace very much. The hotel is well placed near public transportation and there are several very good restaurants nearby. Unfortunately we did not manage to use the spa for our short trip but will try to remedy that the next time we come.

There was no bell staff at he entrance when I arrived and I had to carry five bags in myself, without a cart in the rain. No one at the front desk offered help. I asked for a porcelain cup for tea in my room—the single-use paper cups are terrible for tea and for the planet—and I was told I’d be charged 8 euros to have it delivered—an empty cup. I asked for an iron and was told I could only have it for 30 minutes, then a broken board was delivered. I called twice to get it replaced, no one came, I ironed my dress on the bed. The housekeeper made the bed and changed the towels, but cleaned nothing else—not the trash, not the dishes, nothing. The blue light switch next to the bed woke me up at night until I covered it with a towel. The plug next to the bed was broken—I had to jury rig a system with a paper cup and towel to get it to work. (See picture.) When I checked out I had to wait 15 minutes for someone to take my bags for storage—again, the front desk was no help whatsoever. And one of the two lifts was broken the entire stay. This is a 1-star hotel dressed up as a 4-star. No service, cheap short cuts, zero hospitality. Nothing grand or palace-like about it.