Starhotels Rosa Grand

Let me begin by saying I was in Milan for both business and pleasure traveling with my husband and a colleague. The wonderful things about the hotel are the location, which is central to just about everything. We upgraded to an executive room for a little more space and it was very nice. Everything that you would expect in a 4 star hotel. The room has what is called a "handy phone" that was free while you were in the hotel. The phone was just like any other with calling privileges in and out of the country, use of google maps and chrome. This was truly wonderful. The Concierge was so helpful, he booked us a city site-seeing trip that was wonderful and a day at Lake Como. The experience was incredible. Now for the not so good; throughout our stay there would be events in the only bar lounge that was in the hotel to which of course we were not a party. There was no where to go except an outdoor seating area in front of the hotel that was designated space for an indoor restaurant. We would be chased out repeatedly by the restaurant if we were there 15 minutes before they opened. The lounge did not have any Chardonnay wine on Sunday so they gave us 2 glasses and we bought our own. Of course the restaurant manager had an issue with us being there. Must say they were not very accommodating with the use of space in the hotel while they charge a $27.00 euro per day for the use of the space. Lastly, the service was great as long as you didn't need anything. Called 3 times for a hair dryer and waited over 8 hours to receive one. Everyone seemed as though they were doing you a favor or you were an inconvenience to even ask them for something. This did not ruin our stay just not as accommodating as the US. Just be patient and try to get along with requesting much. Milan was just beautiful and so much more than I expected.

The aperitivo at the Rosa Grand Hotel in piazza Fontana, MILAN has changed its look. More intimate and elegant. The bar service is top-class with cocktails expertly mixed by Linette, the house bar woman. And the buffet is even more appetizing than in the past - fried shrimp, mini-quiches, mini-panzerotti, salmon tartare, and... come and find out for yourself. You won’t be disappointed!

I was in Milan for business with my colleagues and I stayed at the Rosa Grand hotel for 3 days. Rooms are great, spacious, very clean and tidy. Bathroom is definitely the best part of the room with a big shower. Common areas are comfortable and breakfast by Eataly is various and high quality level. Staff are very kind and welcoming. Location is amazing ... just a few steps from the Duomo! I will come back to Rosa Grand for sure!

Only one block away from the Duomo, spacious room and bathroom, friendly and helpful staff. The toaster was broken at breakfast - it toasted weakly on only one side of the bread, and had to be used thrice to make a credible slice of toast. The maitre d and the woman in charge were informed and promises made to sort it, but that did not happen. Obviously, no toast with the sloppy scrambled eggs then! The bacon was incinerated and the sausages made of turkey, we asked for fried eggs and received runny whites - so a hot breakfast was out of the question. The cold selection was plentiful, but we look forward to a hot breakfast on holiday, at the very least a slice of toast would have been good - all they had to do was replace the toaster. The hotel was a rabbit run, and we were afraid we would not find our rooms without a piece of string - the corridors were long and lengthy, and the elevators few and far between. There were tea and coffee making facilities, but they gave us cardboard beakers for the tea. We requested and got cups and saucers but the cleaner took them away the next day and didnt replace them or the beakers and we had to phone down - this happened every day and we just got used to ringing down for beakers. Impeccably clean - but severely let down by the breakfast.

Property location is simply outstanding just few steps from Duomo Cathedral and Galeria Emmanuelle. Hotel infrastructure is very good and rooms are confortable. Good restaurant under the Eately brand. Breakfast experience is fascinating! And staff extremelly kind.