Palace Hotel

We spent 4 nights there in mid/late September. The hotel and the area surrounding was very quiet, little atmosphere, even though it was still more than warm enough to sun-bathe. Very spacious and clean rooms, though choose a SOUTH facing room to maximise sunshine on the balcony. (They obligingly moved us on request). Breakfast was ok but certainly not 5-star. The hot offering was extremely poor and their orange juice was not freshly squeezed. There were very few restaurants open in the immediate area so we really had to decide to go half board but the dinner offering each night had no variety, eg the secondo piatti was fish, veal, steak or vegetarian, just given a different title each night. There was only a choice of two apertivi each evening. The dining room is huge so the dozen or so diners each night lost in the expanse. You would really need to research other restaurants in the area but those on the seafront appear to be just cocktail bars. The hotel B&B rate we felt was good value but the charge of €35 per night for parking is extortionate. Staff were very helpful and friendly. Overall, we would rate it as quite a good 4-star, though only 3-star for food.

The Palace Hotel Milano Marittima is the true definition of seaside elegance. This beautiful beachfront retreat blends timeless style with modern luxury. From the moment we arrived, everything was flawless. The attention to detail is outstanding, and the service is simply exceptional—discreet, warm, and always attentive. The entire team is incredibly professional, polite, and genuinely caring. They made us feel welcome and looked after at every moment. The private beach club is perfectly in tune with the high standards of the hotel. Every part of the experience reflected quality, comfort, and class.

Always a GREAT time at the Palace. The staff are young in training but really great. The breakfast buffet is the BEST we have ever had . The room is cool and we had a nice view . The only thing is the ocean chairs . They are in the last few rows . But if you’re not going to the beach that much it’s OK .

The hotel was nothing short of outstanding. Opulant, and rich in colour and style. Cleanliness: impeccable. Service: outstanding. Food: divine.

⭐☆☆☆☆ Absolutely disgraceful experience – avoid this hotel at all costs. I paid €1500 in advance through Booking.com for 5 nights at what was advertised as a luxury five-star hotel. What I got was a complete nightmare from the moment I walked in. The room I was given was suffocating, filthy, and reeked of cigarette smoke so badly it made me nauseous. It was uninhabitable. They offered me another room that was somehow even worse – smaller, darker, and just as disgusting. Finally, they showed me a room that was barely acceptable but demanded €700 per night extra to stay there. This is pure extortion. I had no choice but to negotiate and pay an extra €300 just to survive the rest of the stay. The scam doesn’t stop there. The hotel advertises a “private beach” – what they don’t tell you is that everything on that beach is charged separately: sunbeds, towels, umbrellas, and a so-called “comfort zone” that costs €60 per day. The beach restaurant? An insult to guests – overpriced, low quality food that would be unacceptable even in a cheap roadside diner. Let me be very clear: • This is not a 5-star hotel by any standard. • The rooms are disgusting and the prices are absurd. • The hotel deliberately misleads guests with false advertising. • The management is running a money trap disguised as a luxury stay. The only redeeming factor was the front desk staff, who were polite and tried their best, but it’s clear they’re powerless under a hotel policy that puts profit over guests’ wellbeing. I strongly urge Booking.com to investigate this property and reconsider its placement on the platform. This hotel should come with a warning label.