The Pfister Hotel

Zero service. We stayed in a suite for a couple of nights on a road trip and the front desk staff could care less about their customers. Once in our room we tried to call downstairs for an extra blanket. No answer. We even tried to call using our cell phones and could not get a hold of the front desk or housekeeping. We had to go down to the front desk wait in line and ask for a blanket. When I asked why they didn’t answer the phone they said they were busy. I asked why they didn’t staff to help people already staying at the hotel all they could say was “sorry” The room was nice and the valet service employees were helpful. But definitely not a service oriented hotel. I would not recommend this hotel.

Hotel staff and cleanliness were above par! Everyone was incredibly accomodating. The rooms and event spaces were very clean and spacious. The event planning team, kitchen staff and chefs were great hosts and absolutely incredible to work with.

Kali the server was awesome attention to detail kind just really lovely!

The absolute best hotel , dining, and ambiance in Milwaukee. From location to all of the grace, elegance and choices inside from a staff that is as kind and caring as they are true pros in every department.

We stayed at the Pfister Hotel for a two day stay before a Viking Great Lakes Cruise sailing from Milwaukie. When we first arrived, it was like entering a grand hotel from the early 1900's complete with all of the grandeur of a premier hotel. We were greeted by a very professional front desk agent as well as the hotel porter staff who were fabulous. Our room was on the 12th floor and was perfect in every way possible. The first thing that we noticed was that the room was very quiet. As we were Viking Cruises related guests, we were advised that the rooms only get made every other day which turned out to be misleading as on the second day I asked for fresh towels and coffee only to find out that our room was, in fact, "refreshed" and I ended up with more towels and coffee that I needed, with my point being that hotel management pays significant attention to detail which filters down to staff. Breakfast in the lobby restaurant was very good and attended by a very attentive and professional staff. The location of the hotel was very convenient to many attractions to include the Farmers Market that you can pick up snacks, gifts or a bottle of wine if you are so inclined. There are many very good restaurants within walking distance as well. All in all, a very pleasant stay and if Milwaukee is on our future radar, The Pfister will be our hotel of choice.