The Pfister Hotel

Wonderful, comfortable, and supremely helpful place to be for a family wedding weekend. Front desk and concierge staff are top notch - from friendly, efficient check-in service to help with printing and loan of scissors to help me get my printed speech trimmed down and inserted into my notebook. Breakfast at the cafe was superb -- and never did we have to ask for a refill on coffee. The building itself (both historic and the tower) are beautiful; the staff excellent.

We stayed at the Pfister for out 20th wedding anniversary and everything was top notch - from a warm welcome at reception with a glass of bubbly to nice chocolate waiting for us at our room. We are truly grateful for your making out anniversary a special one.

We thoroughly enjoyed our stay at The Pfister. The hotel was beautiful, clean and everyone was very friendly. Our room was lovely and the bed was so comfortable. It was a splurge for a special anniversary and would love to visit again.

I would to start out this review by saying I had one of the best time of my life at this hotel. The hotel is beautiful itself. Everywhere you look the decor is breathtaking and the ambiance feels like an enchanting art painting that you can’t stop gazing at because it fills you with awe. The staff are all professional and kind. My experience with jessica, who works at the front desk was truly great. Her kindness and welcoming demeanor made me and my wife feel like this hotel was the only place you will ever need to come to when you think about Milwaukee. I will tell my friends back in Hawaii about this wonderful place and let them know what a great hotel this is.

The Pfister asked for for a review, so here we go: a generous 2 of 5 mainly because of the nice interior in the lobby. We had a serious safety issue on our first night. Around 9pm, someone tried to break into our room, reaching through the gap in the door to unhook the chain. When we yelled, she claimed to be from room service. That alone is not first class. The room itself was also a disappointment. We had originally booked a Premier King, which has no connecting door and offers privacy you would expect. The room we were moved to (on short notice via email couple of hours ahead of our arrival), category Presidential King, a category that doesn't exist online. The room was not of equivalent quality: we could overhear every phone call through the door from the adjoining room, and at night we heard literally everything, including snoring. I leave it there. Worn out interior, a fire and smoke detector hanging lose at the wall. So, not as advertised "recently renovated". Then noise: loud music every night until 2am from above (the Blue?). To make it worse close to the end between midnight and 2pm loudness increased in a "great" final. Tea time: nice food, bad service and worn out interior. Highly recommend to stay somewhere else, completely overpriced. You find better rooms in every Westin or Marriott.