The Pfister Hotel

From the moment we dropped our car off with the valet, our visit was magical. Every associate we encountered was kind, knowledgeable and very helpful. The food from the cafe was delicious. If you have the opportunity to utilize the Spa, I highly recommend it. The room was beautiful and the beds were very comfortable. There were so many wonderful touches. If you are visiting Milwaukee, I highly recommend you stay at the Pfister. There is so much within walking distance.

I stayed here 11 years prior and they have significantly improved since then (in terms of room finishes). The rooms are quite elegant and cohesively designed; our room was clean and had no real issues. The bathrooms are particularly nice; the marble vanities are stunning. We were on the second floor in the historic portion (I deliberately made the choice of this historic vs newer tower as the rooms looked like they had more character), and they were remarkably well insulated from the loud lobby (there was a wedding going on so the lobby bar was in use past midnight). You could hear the noise in the sitting room of the suite, but basically not at all in the bed. Noise attenuation seems to have been well considered. Housekeeping comes twice a day for cleaning and turn-down service, and was very good at both. The chocolates they left were both a nice touch and were tasty. Service was overall great. We had an issue the first day with a room service order, it was the only blemish on the experience. But the staff went beyond my expectations to compensate for this mishap. Their carrot cake is excellent and worth ordering. We also went to their top-floor bar and it was quite nice. The views are wonderful and the service/drinks/snacks were all good. I would definitely recommend it. The Cafe was good as well, we went for breakfast. My only suggestion for management is to put less caramel on the banana french toast or put it in a gravy boat on the side, as it came out positively drenched like an island in a sea. Beyond that, the food was without fault. The hotel's location is extremely convenient and within walking distance to plenty. It seems well taken care of, with good staff, nice rooms, and good dining options. Above all, the hotel has character in spades. My other half had a massage and facial at the spa and spoke highly of the experience. I would highly recommend it as it is a luxurious stay and worth a splurge. Thank you to Vlad at check-in and Mia at check-out for your service.

Great hotel, scenic top floor bar, nice accommodations, safe area, good location, near the public market, valet parking is expensive.

Thanks for the reminder of what it means to provide great service! Everyone we interacted with was incredible: the front desk, bartenders in the lobby bar, waiter in Mason St Grill, waiter in cafe for breakfast, even the staff we ran into in the hallways we incredible! Oh...and the room and food were fantastic as well! :-)

It was our first stay at the Pfister. From check in to checkout the experience was memorable and enjoyable. The staff at all levels were accommodating, friendly and knowledgeable. We will return without a doubt.