Half Moon

I was genuinely surprised that virtually none of the reviews I read mentioned that a significant portion of Half Moon is currently under construction/renovation. This was also not mentioned to us at any point during the booking process, nor when I contacted the hotel directly before our stay. Given the extent of the closures, I think guests should be made aware of this before booking. During our stay, one of the pools was closed, there was no pool bar, and one restaurant was closed. Breakfast options were also very limited, with essentially only one restaurant available. For a resort of Half Moon’s reputation and price point, the reduced facilities made a noticeable difference to the overall experience. The remaining main pool was another disappointment. After a few days, it appeared that it had not been properly cleaned. There was a visible layer of sunscreen/oil on the surface, together with leaves and hair. At a luxury resort, particularly when guests are already concentrated around fewer available facilities, I would expect the main pool to be maintained to a much higher standard. That said, I want to strongly emphasize how fantastic the staff were. The employees throughout the resort were genuinely excellent—friendly, attentive, professional and consistently helpful. They were by far the highlight of our stay and deserve a great deal of credit. Our criticism is absolutely not directed at them. Half Moon is a beautiful property with wonderful staff, but in its current condition, I would consider it a four-star hotel at best, rather than the luxury five-star experience it presents itself as. Guests paying five-star prices should be clearly informed when a substantial part of the property and its facilities are unavailable. Had we known the extent of the renovations and closures beforehand, it would certainly have factored into our decision to book.

Came here for our honeymoon, now back for our baby moon. The staff is really what makes half moon so special, our favorite place to vacation and when you meet other patrons most of the time they share the same sentiment. Even with the construction from the hurricane going on the resort is in full swing. Looking forward to returning in December when the founders cove is restored.

Great Staff. Exceptionally warm and welcoming — you immediately feel truly valued as a guest. An excellent hotel, even though some renovation work following the hurricane is still ongoing.

Our head butler Gary was the best! So helpful!! Vinton was grey too. Always there when we needed him! We absolutely loved loved Cece the chef!! She was so incredibly friendly and her food was just absolutely delicious!!!! I can’t wait for us to go again!

Elian and Shauna was simply amazing. The staff was excellent, superb service. Enfkess amenities and activities to do.