Monterey Plaza Hotel & Spa

Incredible - one of the best stays I’ve ever had at a hotel. Service was top notch and efficient and the facilities were just incredible. Would defo recommend the gym and spa free to use for anyone older than 12 if accompanied by an adult. Mandatory valet parking which was very nice but did have a cost and not breakfast included but really didn’t matter. I’m not one to leave a review but this was a memorable stay in an incredible location with stunning views and a great accessibility to Monterey town and shops!

Able to check in early, and the first 10 hours, it was a 5 star experience. Huge room, small balcony, literally right on the water. Bed was terrific. Quiet (well, except for the seabirds). Nice bathroom. 55” LG TV. Centrally located, walking distance to Aquarium & shops. Unfortunately, the 1st night, at around midnight, the water failed in the entire hotel. My wife has a physical issue that requires a bathroom on occasion. They told us water would be on by three, 3:30 and 4:00. Finally, it was! Thank you to Oscar, who manned the night phone, and was very responsive. And to the hotel, which gave us one free dinner as a customer service gesture. Staff were uniformly great. Schooners restaurant was fantastic. We had great service, great food. We were gonna go someplace else the second night, and we said, You know what? It was so good last night. Let's do this again. And again, it was superb. So thanks to Oscar and Monica, our two servers, and to the hostess, who gave us blankets to keep us warm. We had a great time both nights. Side Notes: valet parking $50 a day with tax; bring warm clothes - we're from SF and didn't realize that 67 at the beach, with a breeze, is chilly.

The facilities, staff, location and amenities were all amazing. From our reception to check out, we had a great experience throughout. Everyone was helpful, the rooms had a great view (we were overlooking the water) and our kids loved it as well. Good location to walk to Cannery Row and the aquarium and a short drive to downtown Carmel made this ideal for us. It will be the only place we stay when traveling to the area from now on.

This hotel is absolutely beautiful! The lobby and hallways are stunningly beautiful … with rich wood paneling against beautiful marble floors throughout. Rooms are very spacious, and decorated very smartly. Beds are King size and extremely comfortable. It is well worth staying here!

Overall a very pleasant experience. The entire staff were friendly, helpful, answered all of our questions, professional, and efficient. The valet parking was ideal and the attendants were very attentive and helpful. The location was ideal with everything within walking distance (eg, aquarium, gift shops, the Pier); so plenty to do. They can't control the weather, but our timing seemed to be about right with overcast skies all day long with mild temperatures right around the low 60's. 2 minor complaints, there is no small microwave (seems to be a norm for the upper price hotels), and the valet parking was overpriced (but they did an excellent job).